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5.0 out of 5

"The hotel staff was very courteous and the breakfast on each day was excellent! " More

By a verified traveler on Sun 05 Jan 2020

Hotel Description

5-star luxury hotel near One World Trade Center

Central New York getaway

Within a 10-minute walk of this Battery Park City hotel, you'll find One World Trade Center and Hudson River Park. The Oculus and National September 11 Memorial are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free Internet, comfy beds

The 463 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include pillowtop beds, MP3 docks, and living rooms.

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Conrad New York Downtown ratings based on 13 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Conrad New York Downtown

Everyone (8) Couples (1) Family (5)
5 out of 5
The hotel staff was very courteous and the breakfast on each day was excellent!

Posted by on Jan 5, 2020

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Comment from Hotel Management

Feb 18, 2020 by General Manager

Thank you for the 5 star rating. We are glad you enjoyed your stay and that our staff provided you with great service. We look forward to welcoming you back!

5 out of 5
Fun great location . Would recommend this can’t wait to go back . !

Posted by on Jan 2, 2020

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Comment from Hotel Management

Feb 18, 2020 by General Manager

Thank you for the amazing review. We look forward to seeing you again soon!

5 out of 5
The Conrad hotel is beautiful and rooms were very clean but what makes this hotel a 5 star hotel is its staff - everyone was knowledgeable and helpful and KIND. The front desk especially Gina was exceptional. We will definitely be returning. Thank you Conrad Downtown NYC for a memorable, enjoyable stay!!

Posted by on Oct 14, 2019

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5 out of 5

Posted by on Jun 9, 2019

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5 out of 5
Beautiful decor and excellent location. Staff was amazing

Posted by on Jun 3, 2019

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5 out of 5
The staff was great. Loved the location and I had an amazing stay

Posted by on Mar 18, 2019

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5 out of 5
Great staff and hotel! Will recommend to friends and family and plan to stay there again!

Posted by , from Baton Rouge, La on Sep 7, 2018

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5 out of 5

Excellent

I had the best experience ever. Fantastic place to stay.

Posted by on Jun 24, 2018

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5 out of 5

This is the only place I want to stay in NY!

Fabulous, comfortable, and superior! This is the kind of place I LOVE!!

Posted by , from Lake In The Hills, IL on Jan 4, 2018

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5 out of 5

Amazing stay!

We loved this hotel! It was clean, modern and the staff was very friendly. The housekeeping staff was amazing, always going out of their way to help us. The showers were great! I very comfort bed. We would definitely stay here again!

Posted by , from orlando, fl on Dec 30, 2017

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About the Conrad New York Downtown

Location 102 North End Avenue, New York, NY 10282

Renovations + Closures

The following facilities or services will be unavailable from July 30 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Conrad New York Downtown. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 463 guestrooms or units
  • 15 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (24.8 km / 15.4 mi)
  • Train station: New York Christopher St. Station (2.7 km / 1.7 mi)
  • Metro station: World Trade Center Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Conrad New York Downtown offers 463 accommodations with MP3 docking stations and minibars. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Atrio - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Loopy Doopy Rooftop Bar - Onsite rooftop bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 32 per person (approximately)
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hotel
  • Conrad Hotel New York
  • Conrad New York
  • New York Conrad
  • Conrad New York Hotel New York City
  • Conrad New York Hotel
  • Conrad New York Downtown Hotel
  • Conrad New York Downtown Hotel New York
  • Conrad New York Downtown Hotel
  • Conrad New York Downtown New York
  • Conrad New York
  • Conrad New York New York
  • Conrad New York Downtown New York
  • Conrad New York Downtown Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.