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"Everyone was very friendly. The hotel is clean and the bed was very comfortable. It was a short walk from the Hospital for Special Surgery. " More

By a verified traveler on Thu 13 Feb 2020

Hotel Description

4-star boutique hotel near Memorial Sloan-Kettering Cancer Center

Central New York getaway

Within a 15-minute walk of this Upper East Side hotel, you'll find Memorial Sloan-Kettering Cancer Center and Roosevelt Island. 5th Avenue and Central Park are also within 2 miles (3 km).

Business services

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, limo/town car service, and express check-out are also offered.

Free WiFi, flat-screen TVs

The 197 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Room service, premium bedding, and free newspapers are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bentley Hotel ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bentley Hotel

Everyone (10) Couples (3) Family (9)
5 out of 5
Everyone was very friendly. The hotel is clean and the bed was very comfortable. It was a short walk from the Hospital for Special Surgery.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5
Love the Bentley and this was second stay here . Will be back for sure.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 19, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

4 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Terquoise B.

Thank you for your review! We are happy to see that you enjoyed your stay with us and hope to see you again soon!

5 out of 5
The room was great good view and the staff was very polite and helpful all in all it was a great stay

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by GG

Thank you for your 5-star rating and for taking the time to review your recent stay with us. We are delighted that you had a great experience and enjoyed your room view as well as our staff. We hope to welcome you back in the near future.

2 out of 5
The only redeeming quality was the staff were nice and the view that we paid extra for was great. However the view was hampered by every curtain being broken which we could not open fully. The neglect in proper upkeep and maintenance is unacceptable at this price point. It is highly unlikely that we will ever stay another night at this establishment unless they made drastic improvements.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 29, 2019 by Alopez

Thank you for providing feedback On the Bentley Hotel. I personally apologize for any inconvenience encountered during your stay. We are disappointed to see your experience was less than what is expected. Please note that we are in the process of upgrading our draping.

5 out of 5
Excellent location. Friendy staff. We will return. Thank-you.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 25, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

3 out of 5
i booked two rooms. The hotel charges $19.95 per room per day for “residence charges” which is for “complimentary” water and a snack (apples placed in lobby) each day. I won’t book here again because I hate being swindled.

Posted by on Oct 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by Joseph M.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

5 out of 5
contemporary and good location ,good staff. near LGA airport and dining. clean comfortable rooms.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

2 out of 5
Unfortunately this hotel was a big disappointment. The property overall is not kept up. Upon arriving the staff was not welcoming at all. The room I received was very unclean, the furniture was badly damaged, and the TV was not in working condition. For the price of this property you are able to stay in a much nicer part of the city in a 5 Star hotel.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 4, 2019 by Joseph M.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

Renovations + Closures

This property is closed from August 10 2020 to September 30 2020 (dates subject to change).

Property Features

Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Bentley Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 21 levels
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (15.9 km / 9.9 mi)
  • Train station: Grand Central - 42 St. Station (3.3 km / 2 mi)
  • Metro station: Roosevelt Island Tramway Manhattan Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bentley Hotel offers 197 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and refrigerators can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 18 for adults and USD 12 for children (approximately)
  • Self parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bentley Hotel
  • Bentley Hotel New York
  • Bentley New York
  • Hotel Bentley
  • Bentley Hotel Nyc
  • Bentley New York City
  • Hotel Bentley New York
  • Bentley Hotel New York City
  • Bentley Hotel Hotel
  • Bentley Hotel New York
  • Bentley Hotel Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.