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"Well located mid-town hotel with good sized rooms. I was there for pre-op appointments at Sloan Kettering with my adult daughter. Mostly clean with m ... " More

By a verified traveler on Tue 31 Jul 2018

Hotel Description

4-star boutique hotel near Memorial Sloan-Kettering Cancer Center

City center retreat

Within a 15-minute walk of this Upper East Side hotel, you'll find Memorial Sloan-Kettering Cancer Center and Roosevelt Island. 5th Avenue and Central Park are also within 2 miles (3 km).

Business services

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, limo/town car service, and express check-out are also offered.

Free WiFi, flat-screen TVs

The 197 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, premium bedding, and free newspapers.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$120* Per night/room Oct 20 - Oct 21

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bentley Hotel ratings based on 132 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bentley Hotel

Everyone (16) Couples (1) Family (4)
5 out of 5
contemporary and good location ,good staff. near LGA airport and dining. clean comfortable rooms.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

2 out of 5
Unfortunately this hotel was a big disappointment. The property overall is not kept up. Upon arriving the staff was not welcoming at all. The room I received was very unclean, the furniture was badly damaged, and the TV was not in working condition. For the price of this property you are able to stay in a much nicer part of the city in a 5 Star hotel.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 4, 2019 by Joseph M.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

5 out of 5
I liked everything. The location was nice, I liked the black elevators. The room had a great view of the bridge. The young lady Turquoise who checked me in was awesome and efficient.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 14, 2019 by SY

Thank you for your review . Your kind words will be shared with the members of our staff. We hope to see you soon!

4 out of 5

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 26, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5
Very Clean, Great A/C, Loved the skyline view of the city. Great View of the Bridge, Very cool!!!!

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Victor C.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

4 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

5 out of 5
Resort fee of $19 is sort of embarrassing for a hotel on a city street with no on-site parking. I never did find the resort... Parking at 1113 York is $57 per night - but download SpotHero and you might only pay $16 like I did. Coffee in the room is a plus - but getting a coffee and a donut will cost $18 in the breakfast area. Recommend a short walk to the bagel place on 1st and 61st.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 3, 2019 by Victor C.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

2 out of 5
the heater in the room was broken. the staff was kind but it was really hard to be comfortable in a cold room

Posted by , from queens on Mar 26, 2019

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Comment from Hotel Management

Mar 28, 2019 by Joseph M.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

4 out of 5
You have to tell guests that the Travelocity fee doesn’t include the residence fee. I was charged $50 more at the hotel than my travelocity confirmation and was a bit upset.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 15, 2019 by Neidaly C

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. Under the room rate when booking the reservation states that it does not include the residence fee. Rest assured we have shared your concerns with the appropriate departments and will work diligently to resolve them. We look forward to hosting your stay once again.

5 out of 5

Posted by on Feb 21, 2019

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Comment from Hotel Management

Apr 1, 2019 by Joseph M.

Thank you for your review! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

Property Features

WiFi is free in public spaces. Business amenities include a business center, limo/town car service, and a meeting room. You can enjoy a drink at the bar/lounge. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Bentley Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 21 levels
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (10.4 km / 6.5 mi)
  • Train station: New York Grand Central Terminal Station (3.3 km / 2 mi)
  • Metro station: Roosevelt Island Tramway Manhattan Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bentley Hotel offers 197 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and refrigerators can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 18 for adults and USD 12 for children (approximately)
  • Self parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bentley Hotel
  • Bentley Hotel New York
  • Bentley New York
  • Hotel Bentley
  • Bentley Hotel Nyc
  • Bentley New York City
  • Hotel Bentley New York
  • Bentley Hotel New York City
  • Bentley Hotel Hotel
  • Bentley Hotel New York
  • Bentley Hotel Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/New-York-Hotels-Bentley-Hotel.h84619-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.