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St Charles Coach House, Ascend Hotel Collection

3.0 star property
Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans

Choose dates to view prices

Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk
Exterior
Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Caesars Superdome
    ‪2 min drive‬
  • Port of New Orleans
    ‪2 min drive‬
  • Ernest N. Morial Convention Center
    ‪2 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | 1 bedroom, pillowtop beds, in-room safe, desk

1 King Bed, Nonsmoking, Upgrade

  • 479 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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AC Hotel by Marriott New Orleans French Quarter

New Orleans Central Business District
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,002 reviews
The price is $132
$112 nightly
$132 total
Total includes taxes and fees
Jun 22 - Jun 23
AC Hotel by Marriott New Orleans French Quarter

About the neighborhood

New Orleans

City center stay.Your stay at this Central City hotel places you within 2 miles (3 km) of National World War II Museum and Ernest N. Morial Convention Center. Caesars Superdome and Smoothie King Center are also within 2 miles (3 km).

What's nearby

  • National World War II Museum - 14 min walk - 0.8 miles
  • Caesars Superdome - 2 min drive - 1.4 miles
  • Port of New Orleans - 2 min drive - 1.4 miles
  • Ernest N. Morial Convention Center - 2 min drive - 1.2 miles
  • Caesars New Orleans Casino - 3 min drive - 1.6 miles

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Houston's Restaurant - ‬3 min walk

About this property

St Charles Coach House, Ascend Hotel Collection

Art Deco hotel with free WiFi, connected to a rail/subway station in New Orleans
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the business-friendly St Charles Coach House, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of St Charles Coach House, Ascend Hotel Collection was completed in December 2019.

This Art Deco New Orleans hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

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The Pontchartrain Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,002 reviews
$145 nightly
The price is $167
Jun 22 - Jun 23
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at St Charles Coach House, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

Frequently asked questions

How close is St Charles Coach House, Ascend Hotel Collection to the airport?

St Charles Coach House, Ascend Hotel Collection is 15.6 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at St Charles Coach House, Ascend Hotel Collection?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at St Charles Coach House, Ascend Hotel Collection on Jul 1, 2025 start from $105.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does St Charles Coach House, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at St Charles Coach House, Ascend Hotel Collection.

Does St Charles Coach House, Ascend Hotel Collection offer free breakfast?

St Charles Coach House, Ascend Hotel Collection does not offer free breakfast.

Is there a casino at St Charles Coach House, Ascend Hotel Collection?

No, there is no casino at this hotel, but Caesars New Orleans Casino (4-min drive) and Fair Grounds Race Course (8-min drive) are nearby.

What time is check-in at St Charles Coach House, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at St Charles Coach House, Ascend Hotel Collection?

This hotel offers free self parking.

Does St Charles Coach House, Ascend Hotel Collection have a pool?

St Charles Coach House, Ascend Hotel Collection does not have a pool.

Does St Charles Coach House, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is St Charles Coach House, Ascend Hotel Collection to downtown New Orleans?

St Charles Coach House, Ascend Hotel Collection is 1.2 mi away from New Orleans.

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 995 reviews
Rating 8 - Good. 252 out of 995 reviews
Rating 6 - Okay. 60 out of 995 reviews
Rating 4 - Poor. 22 out of 995 reviews
Rating 2 - Terrible. 14 out of 995 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Meghan

Stayed 3 nights in Apr 2025

8/10 Good

Meghan

Traveled with family and small children
Liked: Staff & service
Property overall was decent. Nice location, staff was very nice and free parking. Beds were confortable as well with great pillows. The only bad thing was the bathroom and the cleaning. Upon arrival at 2am the glass shower doors had soap scum all over it and hair in the shower along with the trash can. I have never seen this at a hotel before and we travel a lot. Because of that I was totally grossed out. Called to the front desk the next morning and they sent someone up to clean the bathroom again. She still did not remove the soap scum. Because of this I would not stay at this hotel again. Hopefully they get better cleaning products and cleaning staff.

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Heath

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very accommodating. Our flight was cancelled and we ended up arriving the next day. I called and they changed our reservations and didn’t charge us for the first night. We asked for late checkout and it was granted without problems. Staff was courteous. The room was very clean. Location in the garden district was nice. We were able to walk around and see the mansions nearby. Parking was convenient. Would definitely stay here again if O was back in New Orleans
Stayed 2 nights in Mar 2025

8/10 Good

Danny

Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

matt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids.
Stayed 2 nights in Mar 2025

8/10 Good

Ronnie

Stayed 1 night in Feb 2025

2/10 Terrible

Phillip

Disliked: Staff & service

Terrible customer service

Awful. I made a reservation at the hotel weeks in advance on a Monday for a relaxing stay without a special event. I got a text message the day before my stay saying a parade on St Charles Ave had been rescheduled during the evening I booked, and parking was no longer free and there would be an additional charge for parking. I have zero interest in large crowds, parades, congested traffic and parking problems. I should have been offered a refund, but I was not. I did not visit New Orleans or stay at the St Charles Coach House. Extremely poor customer service. I should receive a refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Dusty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation to French Quarter was expensive but great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, room comfort
An aged hotel that has seen better days. Much of the property has a musty odor with a strong fragrance they spray to cover it up. The staff was very engaging and friendly, from the room attendants to Carlos at the front. I booked the hotel for 5 days for a business trip and a week or two before my trip began I contacted the hotel to request a check out of day 4 as I had personal matters to attend to back home. For some annoying reason they would not accomodate this. They blamed Hotels.com and Hotels.com blamed the hotel. Regardless, after several attempts to have my last night waived I gave up in frustration. I did have an online conversation with a hotels.com representative who assured me she would contact the hotel's management and come to an agreement but there was no follow up and resolution. One positive note on the hotel is that parking is complimentary with the hotel - this is a rarity in New Orleans. Its also in a great location on St Charles Avenue.
Stayed 5 nights in Feb 2025

6/10 Okay

JAY

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Except the A/C at night.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel . No gym on site .
Stayed 4 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The complimentary food and drink was wonderfully convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

KARINA

Traveled with partner
Liked: Amenities, property conditions & facilities
Very happy with my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Masha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel property and the rooms are nice, pretty modern furniture, bathroom, etc. You need to walk a little to get to a nicer area, but overall area around hotel seems safe. The Parking is convenient. Would have loved for the hotel to offer breakfast (they do not). The rooms are pretty clean but the tile floor is sticky and it's not very clean along the walls :-(
Stayed 3 nights in Jan 2025

6/10 Okay

Karen, SINGAPORE

Liked: Cleanliness, staff & service
The room itself is great - the property has evidently recently updated. It was clean and well kept. The beds were also very comfortable. The staff at check-in were efficient and friendly. Where I wish I saw a bit more feedback is that the area isn't the best area, at least I don't think a woman should walk around solo. My window was also...i'm not sure what it was, but it had white stuff on the outside, so it was blurry to see out, just didn't give me the best vibes because of that. Also, I was in a room that was close to the street, and the trolley can be quite loud and disturbing if you have trouble sleeping.
Stayed 1 night in Jan 2025

8/10 Good

Peggy, FOLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights. Wish they would send housekeeping in daily, just to empty the trash without asking. However, the property is clean and we would stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025