Travelocity Verified Review
"Clearly, this property has changed hands and is being renovated. It's a huge facility, and only looks like they are utilizing about 1/2 capacity at this time.
My room was nice, large and spacious, and mostly clean. BUT - no housekeeping, and the towel situation is really strange. In order to get extra/replacement towels or washcloths, I had to give them the dirty ones. The explanation is that there were so many thefts that this is the new policy. Like, what?? If the cost of purchasing a few extra towels here and there is what is going to put you out of business, then you might want to choose a new business to participate in.
The staff were all fine. Not overly friendly or helpful, but also not rude.
I asked for some napkins and paper plates one night after ordering take-out, and was provided paper plates, but they do not supply napkins. I was told to use towels. The ever precious towels.
The location is good, convenient to many shops and stores and the general downtown area.
The stairs and the landing to the second floor are disgustingly dirty. "
A verified traveler stayed at Forest Trail Hotel