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Best Western Dorchester Hotel

Property class: 2.5
Hotel near Departure Bay Ferry Terminal in Nanaimo

Choose dates to view prices

Photo gallery for Best Western Dorchester Hotel

A marina with various boats docked, a calm water body, and a forested area in the background.
A modern hotel with a prominent sign, multiple windows, and a visible storefront.
A spacious dining area with wooden flooring, large windows, and chandeliers.
A bar area with a long counter, multiple seating options including a booth and high stools, and a variety of bottles on shelves.
A modern lobby with a sofa, armchair, and a coffee table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Place, Bastion
    ‪3 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Old City Quarter
    ‪7 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪1 min walk‬

Room options

1 King Bed, Non-Smoking, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a window with sheer curtains, and a wall-mounted abstract painting.

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 King Bed, Refrigerator, Harbor View

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, bedside tables, a desk with a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

A hotel room with two beds, a desk, a chair, a TV, and a door.

Standard Room, 2 Double Beds, Refrigerator, Harbor View

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

A hotel room with a bed, a TV, a painting, and a window with curtains.

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

A hotel room with two beds, a nightstand, a lamp, a flat-screen TV, and a painting on the wall.

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a large bed, a nightstand, a lamp, and a window with a view of trees.

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Nanaimo

Heart of Nanaimo.With a stay at this Downtown Nanaimo hotel, you'll be steps from Dallas Square Cenotaph and St. Paul's Anglican Church. Bastion and The Globe Live Studio are also within half a mile (1 km).

What's nearby

  • Bastion - 3 min walk - 0.2 miles
  • Maffeo Sutton Park - 3 min walk - 0.2 miles
  • Casino Nanaimo - 6 min walk - 0.3 miles
  • Nanaimo Museum - 6 min walk - 0.3 miles
  • Old City Quarter - 7 min walk - 0.4 miles

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Noodlebox - ‬7 min walk
  • ‪Old City Station Pub - ‬2 min walk
  • ‪Red’s Bakery - ‬3 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal in Nanaimo
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 71 guestrooms or units
  • 3 dining venues
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Frequently asked questions

How close is Best Western Dorchester Hotel to the airport?

Best Western Dorchester Hotel is 0.1 mi (1-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Dorchester Hotel?

As of Sep 1, 2026, prices found for a 1-night stay for 2 adults at Best Western Dorchester Hotel on Sep 13, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Dorchester Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Dorchester Hotel.

How close is Best Western Dorchester Hotel to the beach?

This hotel is 3.8 mi (13-min drive) from Departure Bay Beach.

Does Best Western Dorchester Hotel offer free breakfast?

Free breakfast isn’t offered at Best Western Dorchester Hotel, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 22 for adults, CAD 10 and 22 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Best Western Dorchester Hotel?

No, there is no casino at this hotel, but Casino Nanaimo (6-min walk) is nearby.

What time is check-in at Best Western Dorchester Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Best Western Dorchester Hotel?

This hotel offers free self parking.

Does Best Western Dorchester Hotel have a pool?

Best Western Dorchester Hotel does not have a pool.

Does Best Western Dorchester Hotel have a restaurant?

There are 3 onsite restaurants, offering options like ocean views and brunch.

Does Best Western Dorchester Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Dorchester Hotel to downtown Nanaimo?

Best Western Dorchester Hotel is 0.2 mi away from Nanaimo.

Best Western Dorchester Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view, and staff!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent value Helpful staff Gym and laundry on site Free parking
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip. Hotel was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and nice property. Located walking distance to multiple restaurants and shopping. I’d definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay rig hot in the heart of the city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay staff friendly and helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great location great price
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay there. Close to the harbour.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and property. Staff was very helpful, friendly and accommodating. Would come back again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, very accommodating staff, location convenient to amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, great water view, friendly and helpful staff.
View from room 202
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, front desk staff are wonderful, attention to detail, friendly, accommodating and making your stay special! It’s conveniently located and reasonably priced.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. We had a room with a harbour view which was fantastic. The room had everything we needed for our stay. Great location with free parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service (including parking) was outstanding. Lots of space in our room. Aging property meant great value and a very comfortable stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Fern

Liked: Cleanliness, staff & service, property conditions & facilities
Hard parking Just a different set up for the space they have but made up by the amazing views So close to the water, walking trails, parks, shops and restaurants But no morning breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
Great location the staff was very nice
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dwain

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, decent view. Close to a late night ferry arrival and just needed rest. Best sleep ever. The main floor restaurant had just what I needed before hitting the road.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was comfortable. Great value.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stall accommodated my Expedia request for an early check in, as we flew in by seaplane at noon. That was perfect after a long morning of travelling. Front desk staff helpful in pointing out attractions and shopping and dining. However we ate twice in the hotel’s restaurant as the food as service was great. This must be a fun place to work, even the housekeeping staff were above and beyond
Stayed 1 night in May 2026

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