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The Port-O-Call Inn & Suites

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV
Combined shower/tub, towels
Bed sheets
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Old City Quarter
    ‪20 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 251 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 286 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Nanaimo

In Nanaimo .You'll find Maffeo Sutton Park and Bastion within 2 miles (3 km) of this motel. Old City Quarter and Vancouver Island Military Museum are also within 2 miles (3 km).
View more Motels in NanaimoOpens in a new window

What's nearby

  • Bastion - 20 min walk - 1.1 miles
  • Old City Quarter - 20 min walk - 1.1 miles
  • Nanaimo Museum - 3 min drive - 1.4 miles
  • Nanaimo Regional General Hospital - 3 min drive - 1.4 miles
  • Departure Bay Ferry Terminal - 3 min drive - 1.2 miles

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Pizza Hut - ‬12 min walk
  • ‪Milton Street Public House - ‬20 min walk

About this property

The Port-O-Call Inn & Suites

Motel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at The Port-O-Call Inn & Suites.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 42 guestrooms or units
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.

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Departure Bay Motel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 522 reviews
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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

Frequently asked questions

How close is The Port-O-Call Inn & Suites to the airport?

The Port-O-Call Inn & Suites is 1 mi (2-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

Does The Port-O-Call Inn & Suites have an airport shuttle?

Airport shuttle services are not available at The Port-O-Call Inn & Suites.

How close is The Port-O-Call Inn & Suites to the beach?

This motel is 2.3 mi (5-min drive) from Departure Bay Beach.

Does The Port-O-Call Inn & Suites offer free breakfast?

The Port-O-Call Inn & Suites does not offer free breakfast.

Is there a casino at The Port-O-Call Inn & Suites?

No, there is no casino at this motel, but Casino Nanaimo (3-min drive) is nearby.

What time is check-in at The Port-O-Call Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Port-O-Call Inn & Suites?

Free parking is not available at this motel.

Does The Port-O-Call Inn & Suites have a pool?

The Port-O-Call Inn & Suites does not have a pool.

Does The Port-O-Call Inn & Suites have a restaurant?

Yes, there is a restaurant on site.

Does The Port-O-Call Inn & Suites have a spa?

There are no spa services available at this motel.

How close is The Port-O-Call Inn & Suites to downtown Nanaimo?

The Port-O-Call Inn & Suites is 0.9 mi away from Nanaimo.

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 213 out of 827 reviews
Rating 8 - Good. 275 out of 827 reviews
Rating 6 - Okay. 169 out of 827 reviews
Rating 4 - Poor. 90 out of 827 reviews
Rating 2 - Terrible. 80 out of 827 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
All good for the price
Stayed 1 night in Oct 2025

8/10 Good

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying there while my husband was in hospital. Just a few minutes from the hospital.
Stayed 1 night in Sep 2025

10/10 Excellent

Syed Kshaf Abbas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Sep 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the price.
Stayed 1 night in Sep 2025

2/10 Terrible

Ran vijay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee tea was open packages open tea bags no proper servuces it was so noisy i should have just stayed at a shelter shd quite honestly too i was in a pet ropm no pets the bed moved the whole place wasnt proper didnt seem like presentable to walk in nothing was refreshed in it serviettes ect supplies for the stay for shower tea was justbagsno coffee ect n no creamer also too thet kept pulling then putting in the deposit than took it again ☹️
Stayed 1 night in Sep 2025

10/10 Excellent

Amy, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely employees.
Stayed 4 nights in Sep 2025

4/10 Poor

Pam

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Had a late arrival and was unable to check in as phone number was not connecting. Had to find somewhere else to stay.
Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were good too bad they have to work in that environment and setting. Please ensure staff defrost the fridge/ freezer periodically
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2025

8/10 Good

Verified traveler

It was good enough for one night.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Cameron

Traveled with family
Disliked: Staff & service
Did an early checkout on a 3 night stay booked through Expedia. Talked to the hotel Manager who said as long as Expedia confirmed and was ok with an early checkout that a refund for the third night would be done. Talked to the Manager on the second day and my son went to the desk and checked out. Expedia phoned and emailed and the hotel said they had no record of an early checkout and were not informed of any such update. This is categorically false as I talked with the hotel Manager on the early check out day. When my son arrived home, the front desk had only given him a print out of the full 3 night stay charged (my son only stayed the first night), there was no notation of an early checkout. This was supposed to be a pay later on checkout stay but the hotel charged all 3 nights up front upon check in. I called the hotel and left a message for the Manager to sort out a refund and have not heard back. I would not recommend this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Traveled with group
Disliked: Amenities, property conditions & facilities
Broken leg on the chair, filthy window screen in bathroom, only 1 out of 4 lightbulbs in bathroom worked, no hairdryers
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Seedy Town

The price was reasonable, the motel is pretty aged, no air-conditioning. The room next to us had a prostitute staying with 2 or more men coming and going. Just a seedy area.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Tastefully updated. Friendly, helpful staff. Good, calm environment with fellow guests.
Stayed 1 night in Sep 2025

6/10 Okay

Maxime

Stayed 1 night in Sep 2025

6/10 Okay

wen

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not like because it is very close the main road.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort

Okay for a night before catching the ferry

Staff were friendly and let me greet their dog. Our room -2 bedroom- was clean and comfortable. Be aware that there is an additional $38 fee for taxes and services that is added when you arrive. Hotels.com says all fees included but they’re not. Also, if you plan on cooking, the efficiency kitchen doesn’t have any pots or pans.
Stayed 1 night in Sep 2025

10/10 Excellent

Pushpinder

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Pushwinder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Renee

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty hairs on the bed sheets the quilt was dirty, hair in the bath tub the room stunk like sweat. The pictures on this site do not look like that. They would not refund my money. There was one small towel only. This place is disgusting i slept with my clothes on. Never will i book this way again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly staff. It is a good stay for the price.
Stayed 3 nights in Aug 2025