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Quality Inn

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Quality Inn

Front of property
Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated
Reception
Daily full breakfast for a fee
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪4 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Bastion
    ‪9 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

City center stay.Your stay at this Nanaimo hotel places you within a 10-minute walk of Old City Quarter and Nanaimo Museum. Casino Nanaimo and Vancouver Island Military Museum are also within half a mile (1 km).

What's nearby

  • Old City Quarter - 4 min walk - 0.3 miles
  • Nanaimo Museum - 6 min walk - 0.4 miles
  • Casino Nanaimo - 7 min walk - 0.4 miles
  • Bastion - 9 min walk - 0.5 miles
  • Vancouver Island University - 3 min drive - 1.3 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Red’s Bakery - ‬8 min walk
  • ‪Luna - ‬7 min walk
  • ‪The Vault - ‬6 min walk
  • ‪White Rabbit Coffee Co. - ‬4 min walk

About this property

Quality Inn

Hotel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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$88 nightly
The price is $103
Jan 4 - Jan 5, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 0.7 mi (2-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Quality Inn on Jan 1, 2026 start from $83.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

How close is Quality Inn to the beach?

This hotel is 3.7 mi (10-min drive) from Departure Bay Beach.

Does Quality Inn offer free breakfast?

Free breakfast isn’t provided at Quality Inn, but full breakfast is offered for a fee of between CAD 15 and 25 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel, but Casino Nanaimo (8-min walk) is nearby.

What time is check-in at Quality Inn?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in costs CAD 35 (subject to availability).

Is there free parking at Quality Inn?

This hotel offers free self parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a restaurant?

Yes, there is a restaurant on site.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Nanaimo?

Quality Inn is 0.2 mi away from Nanaimo.

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brayden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

rolando, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
staff was great very helpful
Stayed 1 night in Sep 2025

6/10 Okay

Glenda, Vancouver

Traveled with family
Liked: Cleanliness
Slowest check in ever considering we were the only ones needing that service. Front desk had only one speed SLOW Incapable of multi tasking For entrance to the gym you needed a door key to be picked up from the front desk Room fobs did not let you enter
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald, Hialeah

Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Stayed 1 night in Aug 2025

10/10 Excellent

Magella

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel too safe around the property. Went 20 min North for a reasonable restaurant. Bad area of town. Staff and hotel were very good!
Stayed 1 night in Sep 2025

8/10 Good

Joycelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we needed for our short one day stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I felt very safe snd had ample parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniil

Stayed 2 nights in Aug 2025

10/10 Excellent

Zella

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

tracy

Stayed 1 night in Sep 2025

10/10 Excellent

Donna, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Quality Inn in Nanaimo, would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Philomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Thresa

Traveled with partner
There was one rolling chair at a desk and one chair in a corner - a little round table to eat at or play cards would have been nice as the rules were don’t move the furniture and the desk would not easily move any way. The bed was very comfortable. There was my husband and myself - we would have enjoyed having a little round table!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was excellent. Easy walk to the excellent waterfront area. The on-site restaurant is great for breakfast. The neighborhood is a bit sketchy after dark.
Stayed 3 nights in Aug 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and it is always good.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more affordable than hotels closer to the water. Short walk downhill to the waterfront and restaurants. Most nearer the hotel seemed to be closed by 8, but it was a Monday. The hotel is clean, and your car is safe. Some groups of people hanging around in the night on the streets heading to the waterfront. The waterfront itself seems to have less of these types hanging around. Good breakfast/brunch spot in the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at a different Quality Inn in Victoria a few days early, one of the things I LOVED about my room in Nanaimo was the darkening shades - helps with sleep so much. Nanaimo is a quiet city but this hotel is walking distance to some decent restaurants and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

Navneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Bad parking

Parking situation is concerning. Very little underground parking. Area around has no security . Otherwise good hotel, good service, clean rooms. Just be weary of the parking situation
Stayed 5 nights in Aug 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mayra

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is okay; clean and the room is spacious. What I didn’t like at all was that after coming back from a long day, the room wasn’t made. It was a Sunday, so I called reception and nobody answered. I went downstairs and the person at the reception said we should have mentioned we wanted the room to be made. Who would not want the room to be made? Also, the mattress is as soft as it can be. If you can’t sleep on a soft mattress, don’t stay here.
Stayed 2 nights in Aug 2025