Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

Choose dates to view prices

Photo gallery for Departure Bay Motel

Reception
One-Bedroom Queen Suite with Kitchenette | Living area | LCD TV
Classic Two Queen Room | 1 bedroom, laptop workspace, free WiFi, bed sheets
One-Bedroom Queen Suite with Kitchenette | Terrace/patio
Queen Studio Suite with Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

Classic Queen Room

7.6 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One-Bedroom Queen Suite with Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Departure Bay Beach are also within 2 miles (3 km).

What's nearby

  • Beach Estates Park - 3 min walk - 0.2 miles
  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Newcastle Island Marine Provincial Park - 5 min drive - 0.8 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Danpung Momiji - ‬3 min drive

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

How close is Departure Bay Motel to the airport?

Departure Bay Motel is 2.5 mi (6-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

How much does it cost to stay at Departure Bay Motel?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Departure Bay Motel on Apr 14, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Departure Bay Motel have an airport shuttle?

Airport shuttle services are not available at Departure Bay Motel.

How close is Departure Bay Motel to the beach?

This motel is 1.2 mi (3-min drive) from Departure Bay Beach.

Does Departure Bay Motel offer free breakfast?

Departure Bay Motel does not offer free breakfast.

Is there a casino at Departure Bay Motel?

No, there is no casino at this motel, but Casino Nanaimo (5-min drive) is nearby.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Departure Bay Motel?

This motel offers free self parking.

Does Departure Bay Motel have a pool?

Departure Bay Motel does not have a pool.

Does Departure Bay Motel have a spa?

There are no spa services available at this motel.

How close is Departure Bay Motel to downtown Nanaimo?

Departure Bay Motel is 1.9 mi away from Nanaimo.

Departure Bay Motel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 233 out of 587 reviews
Rating 8 - Good. 191 out of 587 reviews
Rating 6 - Okay. 79 out of 587 reviews
Rating 4 - Poor. 41 out of 587 reviews
Rating 2 - Terrible. 43 out of 587 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JADE, NANAIMO

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy access, had what needed
Stayed 5 nights in Dec 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this with a change of flights at the Nanaimo airport last minute the staff was more than an accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's aBook this with a change of flights at the Nanaimo airport last minute the staff was more than a accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's a park next-door for my daughter that is six to play at and food wasn't afar drive down the road to find something that we liked Upon check-in through Expedia booking was a little confusing, but the front desk clerk was more than accommodating and super friendly and helpful unfortunately I don't remember his name, but he does live in Ukee part time which is where I am from and made my experience amazing I definitely will stay again the next time I need a place in Nanaimo
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Liked: Amenities, property conditions & facilities
The place is good.
Stayed 1 night in Dec 2025

10/10 Excellent

JENEFER

Liked: Cleanliness, staff & service, amenities
Friendly receptionist, Close to ferry, Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Timothy Peter

Liked: Cleanliness, amenities, property conditions & facilities
yes and no...staff was courteous but charged me a 150 damage deposit which l dont trust because of former apartment supervisors who take and steal it from you...room was in good condition, but there were potential formerly damages that couldve been used against me so l really had no peace of mind while staying there....but staff were courteous and friendy enough to return my deposit l had given them...
Stayed 2 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Amazing front desk staff. Very welcoming, friendly and efficient. Rooms are worn due to age but exceptionally clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Raechel

Stayed 1 night in Dec 2025

4/10 Poor

Dion

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Room wasnt very clean and no blanlets for pull out bed and there was no amswer for front desk through the night as there was a aparty going on from 8pm till 4am in the morning and no one was in to deal with it,
Stayed 1 night in Dec 2025

8/10 Good

Frances, Hornby Island

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very quiet which is what we needed for a good night sleep before catching an early ferry. Price was amazing too for a mini suite.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad, Nanaimo

Stayed 2 nights in Dec 2025

2/10 Terrible

Fatemeh

Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Bed was very comfortable. Parking was very easy. Staff very friendly and helpful. Only downside was noise of traffic but no fault of the motel.
Stayed 1 night in Dec 2025

8/10 Good

Carmina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities
Clean small room. Friendly and very helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Liked: Amenities, property conditions & facilities
For the price it was fine
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

4/10 Poor

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
There was a pest trap right under the head of the bed. The couch was stained. The fabric shower curtain billowed into the shower and stuck to me while i showered. Also, repeatedly asking for a review doesnt generally result in a good review.
Stayed 2 nights in Nov 2025

10/10 Excellent

PARVINDER

Stayed 1 night in Nov 2025

8/10 Good

Doug

Liked: Cleanliness, amenities
It was a good location, I’ve stayed here before several times, and has always been good value when you need a room for the night.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness
Clean room. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Staff friendly.
Stayed 1 night in Nov 2025