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Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Duke Point Ferry Terminal
    ‪18 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Brechin Lanes are also within 2 miles (3 km).
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What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Vancouver Island University - 6 min drive - 2.6 miles
  • Duke Point Ferry Terminal - 18 min drive - 14.6 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬16 min walk
  • ‪Off The Hook - ‬17 min walk
  • ‪Amoré Bistro - ‬20 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

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The price is $84
Nov 24 - Nov 25
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

How close is Departure Bay Motel to the airport?

Departure Bay Motel is 2.5 mi (6-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

Does Departure Bay Motel have an airport shuttle?

Airport shuttle services are not available at Departure Bay Motel.

How close is Departure Bay Motel to the beach?

This motel is 1.2 mi (3-min drive) from Departure Bay Beach.

Does Departure Bay Motel offer free breakfast?

Departure Bay Motel does not offer free breakfast.

Is there a casino at Departure Bay Motel?

No, there is no casino at this motel, but Casino Nanaimo (5-min drive) is nearby.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Departure Bay Motel?

This motel offers free self parking.

Does Departure Bay Motel have a pool?

Departure Bay Motel does not have a pool.

Does Departure Bay Motel have a spa?

There are no spa services available at this motel.

How close is Departure Bay Motel to downtown Nanaimo?

Departure Bay Motel is 1.9 mi away from Nanaimo.

Reviews

Departure Bay Motel Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 504 reviews
Rating 8 - Good. 169 out of 504 reviews
Rating 6 - Okay. 67 out of 504 reviews
Rating 4 - Poor. 37 out of 504 reviews
Rating 2 - Terrible. 38 out of 504 reviews

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Deanne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too expensive for the condition. Dirty, stains everywhere, actually disgusting.
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Stayed 1 night in Jul 2025

10/10 Excellent

Amalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance to grocery store and the BC Ferries terminal.
Stayed 1 night in Aug 2025

2/10 Terrible

Jess

Disliked: Cleanliness
Stayed 4 nights in Aug 2025

4/10 Poor

KATIE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled terrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned business, great staff, affordable rooms, good area for commuting.
Stayed 3 nights in Jul 2025

8/10 Good

Bobby

Stayed 2 nights in Aug 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Hotel is order but room was clean. Air was not on when I checked in and room was extremely hot inside. The window unit had a hard time cooling the room down but eventually did get it livable. Overall room was decent for the night.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

This motel was totally and spotlessly clean. It’s location was very close to the ferry terminal.
Stayed 1 night in Jul 2025

6/10 Okay

Quang Khai

Stayed 1 night in Jul 2025

4/10 Poor

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were very accomodating when our ferry was delayed.
Stayed 1 night in Jul 2025

8/10 Good

xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time to stay there, last time was upgraded to larger room so a little suprised how small this room was but over all very clean, set up nicley for a 4 night stay, great staff, will stay again next trip to see my daughters
Stayed 4 nights in Jul 2025

6/10 Okay

Kachina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice cute little motel my little family and I was comfortable for the one night we stayed.
Stayed 1 night in Jul 2025

10/10 Excellent

Declan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean great service
Stayed 1 night in Jul 2025

8/10 Good

Tony

Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brooklyn

Liked: Cleanliness, staff & service
Overall a good stay
Stayed 2 nights in Jul 2025

8/10 Good

Bonnie

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Janet

Traveled with partner
Liked: Amenities
It’s a great location for us when travelling down island. We have stayed numerous times. The room this time was in a little rough shape. It’s nice to have 2 chairs in room so you dont have to lay on bed to watch tv or eat. I just took one of the outside chairs into room.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

I hate when I get 5 messages to rat and review. The place is fine, but Expedia needs to stop the spam.
Stayed 2 nights in Jul 2025