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 Montgomery •1 Room
 Montgomery • 1 Room
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Best Western Montgomery I-85 North Hotel

2.5-star property
5225 Carmichael Rd, Montgomery, AL 1-855-201-7819
3.5 out of 5
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See all 22 travelocity Reviews

"Which I the first night the elevator stopped working and the sink in our room was squirting out water as soon as we would turn it on. " More

By a verified traveler on Sun 13 Aug 2023

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Hotel Description

Hotel near Auburn Montgomery in Montgomery

In historical district

You'll be within 3 miles (5 km) of Auburn Montgomery and 6 miles (10 km) of Alabama State University with a stay here. Also within 9 miles (15 km) are Alabama State Capitol and The Legacy Museum.

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room May 5 - May 6

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Montgomery I-85 North Hotel ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Montgomery I-85 North Hotel

Everyone (9) Couples (2) Family (12)
1 out of 5
Perhaps the worst hotel I have ever stayed in. Shower did not drain, resulting in disgusting hair and gunk from previous tenants. Urine stains around the toilet against wall and baseboards. Staff obviously hated their jobs. Breakfast was the worst and never restocked anything… even something as simple as coffee was empty. I would have been happier sleeping in my car.

Posted by on Oct 24, 2023

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Comment from Hotel Management

Oct 24, 2023 by Hotel Manager

Dear Daniel,We're deeply sorry to hear about your extremely disappointing experience at the hotel. It's clear that your stay did not meet your expectations in various aspects, and we sincerely apologize for the issues you encountered, including the condition of the room and bathroom, the staff's attitude, and the breakfast service. This falls far short of the standards we aim to uphold. Your feedback is important, and we will address these concerns to ensure that future guests do not have a similar experience. We hope you'll consider giving us another chance to provide a much-improved stay in the future.Sincerely, Hotel Manager

3 out of 5
Which I the first night the elevator stopped working and the sink in our room was squirting out water as soon as we would turn it on.

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 14, 2023 by Hotel Manager

Dear Jovanna,We apologize for the inconvenience you experienced during your first night's stay. It's disappointing to hear about the elevator issue and the malfunctioning sink in your room. Your feedback is important to us, and we regret that we fell short of providing a seamless and comfortable experience. If you encountered any other issues during your stay, please feel free to share more details so we can address them appropriately. We hope that you still found value in your stay and that we have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

5 out of 5

Posted by on Jul 15, 2023

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Comment from Hotel Management

Aug 4, 2023 by Hotel Manager

Dear Josiah,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

1 out of 5
Our room had black worm in the bathtub, smashed bug on the wall, and my wife killed a spider next morning…not a good experience

Posted by on Apr 21, 2023

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Comment from Hotel Management

Apr 22, 2023 by Hotel Manager

Dear Mary Jane,Thank you for bringing this matter to our attention. We are sorry to hear that your experience with us was not up to your expectations. We take all feedback seriously, and we will investigate this issue with our housekeeping team to ensure that this does not happen again in the future.We apologize for any inconvenience that the presence of insects may have caused you. Our hotel is regularly treated by professional pest control companies. Rest assured that we will take additional steps to address this issue and make sure that it does not happen again.We hope to have the opportunity to welcome you back to our hotel in the future, where we can provide you with a better experience.Sincerely, Hotel Manager

4 out of 5

Posted by on Aug 22, 2022

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4 out of 5

Posted by , from Grand Junction on Jul 10, 2022

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4 out of 5
It met my needs

Posted by on Mar 23, 2022

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Comment from Hotel Management

Mar 23, 2022 by Hotel Manager

Dear Duane, Thanks for choosing our hotel and we appreciate your nice comments about your stay. Making you happy makes us happy! We are glad we always met your expectations in all aspects, as we truly love to deliver exceptional customer service at a reasonable price to each and every guest. Your compliments serve as an encouragement to all of us! Thanks again for making our day! We look forward to your next stay. Sincerely, Hotel Manager

3 out of 5

Posted by on Mar 21, 2022

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2 out of 5

Posted by on Dec 25, 2021

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Comment from Hotel Management

Dec 26, 2021 by Hotel Manager

Dear Guest, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager

5 out of 5
I only came here to sleep after a party and it was perfect. I paid 100 $s to sleep 7 hours and it was worth it. Me and my party of 5 were able to be on the same floor. If I HAVE to say something negative it would be the mirror was dirty. I would definitely recommend this hotel. I must say, it's not that close to Windcreek, maybe a 20 minute drive

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 26, 2021 by Hotel manager

Dear Guest, Thank you so much. I’m very pleased that you enjoyed staying with us. Our goal is to provide every guest a great place to stay and great service. In addition, we’re always changing and improving the hotel and hope to provide an even better experience next time. We look forward to serving you again soon. Sincerely, Hotel Manager

About the Best Western Montgomery I-85 North Hotel

Location 5225 Carmichael Rd, Montgomery, AL 36106

Property Features

Best Western Montgomery I-85 North Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Montgomery I-85 North Hotel also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available. This Montgomery hotel is smoke free.

  • 90 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Montgomery I-85 North Hotel offers 90 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Sitting area
  • LED television
  • Cable channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnolia Inn Montgomery
  • Best Western Montgomery I-85 North
  • Best Western Montgomery I85
  • Best Western Montgomery I 85
  • Best Western Montgomery I-85 North Hotel Hotel
  • Best Western Montgomery I-85 North Hotel Montgomery
  • Best Western Montgomery I-85 North Hotel Hotel Montgomery

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.