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"Check in was easy, the staff were great, room was nice and clean with a great view. Other than the room next to us slamming their door every ten minut ... " More

By a verified traveler on Tue 06 Jun 2017

Hotel Description

3-star beachfront hotel near Gulf Shores Beach

On the beach

You'll be within half a mile (1 km) of Gulf Shores Beach and 2 miles (3 km) of Alabama Gulf Coast Zoo with a stay at this Gulf Shores hotel. Gulf Adventure Center at Gulf State Park and Waterville USA are also within 2 miles (3 km).

Business services

This hotel features 2 spa tubs, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 101 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies or patios, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Street View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$176 per night

Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Street View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave (Street View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western On The Beach ratings based on 41 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western On The Beach

Everyone (16) Couples (1) Family (4)
5 out of 5
oceanview with a balcony. Room was clean and cold beds were very comfortable. Staff was very fast and friendly.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 12, 2019 by Bobby Thompson

Thank you for staying with us! We appreciate your business and hope to see you again soon! Thank you,

5 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

Jun 6, 2019 by Bobby Thompson

Thank you for your review and comments. We appreciate your business and hope to see you again soon.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Jun 6, 2019 by Bobby Thompson

Thank you for your review and comments. We appreciate your business and hope to see you again soon.

4 out of 5
clean and location..................................

Posted by on Apr 27, 2019

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Comment from Hotel Management

Jun 6, 2019 by Bobby Thompson

Thank you for your review and comments. We appreciate your business and hope to see you again soon.

1 out of 5
I did not like the property because the walls seemed to be paper thin. The first night we had to listen to crying babies. The second night someone else moved in that was playing loud music and using a lot of profanity. The first night we didn’t complain because who wants to complain about babies. Second night we tried to hold our peace but it got so bad my 15 year old daughter wanted to knock on there door and I told her that wasn’t a good idea that we would call the front desk and that was about 3 in the morning. For about 30 minutes after calling front desk they got louder, I think they were mad about the complaint. Then things got quiet. But at close to $500.00 for the two nights I felt I should have been compensated because it was not fun. It’s not like it’s a 5 star hotel from the beginning and at that price I expected more. The only good point about hotel is the view of the beach, it was spectacular.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Jun 6, 2019 by Bobby Thompson

Thank you for your review and comments. We appreciate your business and hope to see you again soon. We will check into the issues that you experienced and correct those issues.

4 out of 5
Enjoyed the room on the beach. Very comfortable.The balcony and listening to the waves crashing was peaceful. Wish it included continental breakfast. Does need minor upgrades however I will return.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 6, 2019 by Thank You, Bobby Thompson GM

Thank you for your review and comments. We appreciate your business and hope to see you again soon.

5 out of 5

Posted by on Feb 22, 2019

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Comment from Hotel Management

Apr 2, 2019 by Best Western On The Beach

Thank you for your review and comments. We appreciate your business and hope to see you again soon.

5 out of 5
We had a nice room and everything was lovely. We would definitely stay there again.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 23, 2019 by bobby thompson

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 4, 2019 by Bobby Thompson

Thank you for staying with us we appreciate your business and hope to see you again soon.

2 out of 5
Check in staff wouldn’t/couldn’t accommodate our early check in request. In fact, they couldn’t accommodate an on time check in (room still wasn’t ready). 20 minutes after check in, I went back to see if we could get in to the room only to be told they’d given it away to a walk-in! The front desk was apathetic all around. Then, my credit card (which I used to secure our first room) was hit a second time (when they switched us to a new room after giving away our first). That was taken care of, but not even a sorry for your trouble. Room was okay. Location is great. The in house restaurant staff acted like we were putting them out when we waited to be seated. Our waitress was nice enough, but no one went out of their way to make sure we had what we needed or even acted like they cared we were there. I guess I expected more from a restaurant that charged $60 for 4 pancake stacks. Cleaning staff was friendly and did a nice job. It’s too bad. We had high hopes for this vacation. We won’t go back to this hotel.

Posted by on Oct 19, 2018

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Comment from Hotel Management

Oct 30, 2018 by Best Western on the Beach

Thank you for your review and comments. We appreciate your business and hope to see you again soon. Thank You, Bobby Thompson GM

Property Features

As a guest of Best Western On The Beach, you'll find 2 spa tubs, an indoor pool, an outdoor pool, and a children's pool. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western On The Beach also features gift shops/newsstands, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available.

  • 101 guestrooms or units
  • Dining venue
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pensacola, FL (PNS-Pensacola Intl.) (59.3 km / 36.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western On The Beach offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Gulf Shores hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Island Pancake House - This restaurant specializes in American cuisine.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a children's pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available for USD 15 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Beach
  • Best Western Beach Gulf Shores
  • Best Western Beach Hotel Gulf Shores
  • Best Western Gulf Shores
  • Best Western On The Beach Hotel Gulf Shores
  • Gulf Shores Best Western
  • Best Western Beach Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.