For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The property was clean and updated and the breakfast was amazing. The maintenance man was very helpful in changing my flat tire!!!! But .... after a
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Stay at this Orange Beach hotel and you'll be within half a mile (1 km) of Adventure Island and 2 miles (3 km) of Orange Beach Welcome Center. Romar Beach and Orange Beach Indian and Sea Museum are also within 3 miles (5 km).
Business services
This hotel features an outdoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the poolside bar and enjoy perks like free self parking.
Free WiFi, balconies
Featuring conveniences like refrigerators and microwaves, the 119 guestrooms also offer free WiFi and TVs with satellite channels. Balconies, coffee/tea makers, and free newspapers are also available. Housekeeping is available on request.
Holiday Inn Express Orange Beach ratings based on 31 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Holiday Inn Express Orange Beach
Everyone (19)Couples (1)Family (3)
3 out of 5
The property was clean and updated and the breakfast was amazing. The maintenance man was very helpful in changing my flat tire!!!! But .... after a day of shopping I came back to find my room had been left open by the housekeeping staff! I tried calling the front desk but there was no answer. I went downstairs and found no one at the desk. After 30 minutes I felt extremely unsafe and called corporate for help. Eventually, the girl at the front desk called me to reassure that I was safe and stated that she was in the restroom, but over 30 minutes is a long restroom break! I don’t think I will stay there again.
Posted by a verified traveler on Nov 19, 2019
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Comment from Hotel Management
Nov 20, 2019
by Kelly
Thank you for your candid review. We're goad you enjoyed our clean facility and the delicious breakfast. Our sincere apologies you had a negative experience regarding the housekeeping. Your experience truly matters to us and we would love the opportunity to address your concerns. You can give us a call and we will try to remedy any issues you may have. Your valuable feedback always helps us do our job better. We hope you had a nice time with us regardless, however, and hope to be able to make it up to you in the future.
3 out of 5
No hot water or hair dryer in room, ice machine out of order had to go to another floor for ice, hot tub out of order as well.
Posted by a verified traveler on Nov 14, 2019
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Comment from Hotel Management
Nov 20, 2019
by Kelly
Thank you for your candid review. Our sincere apologies you had a negative experience regarding the hair dryer and ice machine. Your experience truly matters to us and we would love the opportunity to address your concerns. You can give us a call and we will try to remedy any issues you may have. Your valuable feedback always helps us do our job better. We hope you had a nice time with us regardless, however, and hope to be able to make it up to you in the future.
5 out of 5
Loved our room with the view. Did not like all the temporarily out of order signs on ice machine, spa etc. It was like well it doesn't work put a sign on it.
Posted by a verified traveler on Nov 5, 2019
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Comment from Hotel Management
Nov 9, 2019
by Kelly
Thank you so much for your outstanding review! It's great to hear you were happy with everything during your stay. We are thrilled that we helped make your stay a great one and we can't wait to give you a warm welcome back to our little slice of paradise on your next vacation!
3 out of 5
Had two and one half hour delay in check in time. Then when we got in the room we had a couple hour delay before we could leave the room as the balcony door was unsecured. After visits, calls and waiting a maintenance person showed up and showed us a small hole had been drilled at the top frame of the sliding door and a small pen could be inserted to possibly secure the room. Maintenance said parts had been ordered but did not know when parts would be in. THEN we had difficulty getting in the room with the Cards. Maintenance said this was a usual problem with this door.....same for the previous occupants. Very
frustrating to pay this amount for this amount of headaches. On a positive the staff was very polite. The maintenance person was very polite.
Posted by a verified traveler on May 29, 2019
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Comment from Hotel Management
May 30, 2019
by Kelly
Thank you for taking the time to share your review with us. We are so glad you chose to stay at our beautiful Gulf-front location. Our sincere apologies you weren't happy with the check-in and your balcony door along with the key cards. While we strive diligently to ensure that we meet all expectations of our patrons, unfortunately, despite our best efforts that may not always happen. We are glad, however, that our friendly staff took care of these problems for you. Should you have any additional concerns, please do not hesitate to contact us. Your opinion matters to us as it helps us improve at our job. We hope that you will visit again to allow us another opportunity to display superior service in the future.
1 out of 5
They gave us the key to another guest’s room. They called before we even arrived and said the room that we had booked for 2 nights was only available for one.
Posted by SH, from Orange Beach AL on Feb 19, 2019
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Comment from Hotel Management
Mar 5, 2019
by Kelly
SH, thank you for taking the time to share your experience with us. We are so sorry about the mix-up with your room upon your arrival. In the future, please contact us directly while booking to ensure there will be no surprises with your reservation. Should you wish to discuss this further, please contact us. Please know your opinion truly matters to us as it helps us do our job better. We hope you had a pleasant stay regardless, however, and we would love the opportunity to see you again in the future to show you how we've improved.
5 out of 5
Posted by a verified traveler on Feb 14, 2019
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Comment from Hotel Management
Apr 2, 2019
by Kelly
Thank you for your five-star rating! It's great to know you were happy with everything about your stay We are thrilled that we helped make your stay a great one and we can't wait to give you a warm welcome back to our little slice of paradise on your next vacation!
5 out of 5
Posted by a verified traveler on Jan 20, 2019
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Comment from Hotel Management
Jan 23, 2019
by Kelly
Thank you for your five-star review! We are thrilled you enjoyed everything about your stay. It would be our pleasure to welcome you back on your next trip!
4 out of 5
Posted by a verified traveler on Jan 20, 2019
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Comment from Hotel Management
Jan 23, 2019
by Kelly
Thank you for your outstanding review! We are thrilled you enjoyed just about everything about your stay. It would be our pleasure to welcome you back to the Emerald Coast on your next trip!
4 out of 5
Fantastic facilities and customer service!
My family and I recently stayed for two nights at this hotel and we could not have been happier! It was clean, comfortable and what we enjoyed the most was how everyone from the staff was so nice! I definitely recommend it!
Posted by Karen, from North Vancouver on Aug 24, 2018
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Comment from Hotel Management
Aug 24, 2018
by Kelly
Thank you so much, Karen, for your excellent review! We are so pleased that you loved our cleanliness and comfort, as well as our amazing accommodating staff. It is wonderful that we helped make your beach getaway a pleasant one and we can't wait to welcome you back for more sun in the sun on your next visit down our way!
3 out of 5
This hotel is under construction which I already had known about because I got an e-mail and a phone call from the hotel. Which is fine I understand that but the hotel tried to call me while I was in flight on my way there from Ohio telling me they did not have my room. What?!! You wait until I am almost there from Ohio only to leave me without my room. I got another room there but it was not an ocean view or a King bed. While we were there I witness the staff calling another family saying they over booked and they were cancelling their reservation. Wow! Not cool when people are coming from all over for vacation. You should know how many rooms will be available ahead of time. Doing this to people only adds undo stress when vacation is about relaxing.
Posted by Kimberly, from Ohio on Mar 31, 2018
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Comment from Hotel Management
Apr 2, 2018
by Jasmine Hunt
Hello, Kimberly. Thank you for sharing your concerns with us. We completely understand where you are coming from. When and if this does happen we always find accommodations for you and pay for the guests to move. We would never put someone out. Unfortunately we had some maintenance issues arise from our renovations and the rooms were not able to be sold - causing an overbooking in a last minute situation. My deepest apologies for any discomfort we caused you.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
Fitness facility
Restaurant
Property Features
Holiday Inn Express Orange Beach offers its guests an outdoor pool and a spa tub. You can enjoy a drink at the pool bar. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Orange Beach. Limited free parking is available on a first-come, first-served basis. This Orange Beach hotel is smoke free.
119 guestrooms or units
6 levels
918 sq ft of conference space
Bar by the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Microwave in a common area
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Pensacola, FL (PNS-Pensacola Intl.) (51.3 km / 31.8 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Express Orange Beach offers 119 accommodations with safes and complimentary newspapers. Rooms open to balconies. Satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Private balcony
Television
Satellite channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (on request)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Toothbrush and toothpaste available
Nearby Activities
An outdoor pool and a spa tub are on site.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 19
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Property does not follow sanitization practices of any association
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Way of Clean (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Hotel Names
Holiday Inn Express Hotel Orange Beach
Holiday Inn Express Orange Beach
Orange Beach Holiday Inn Express
Holiday Inn Express Orange Beach-On The Beach Hotel Orange Beach
Holiday Inn Orange Beach
Orange Beach Holiday Inn
Holiday Inn Express Orange Beach Hotel
Holiday Express Orange Orange
Holiday Inn Express Orange Beach Hotel
Holiday Inn Express Orange Beach Orange Beach
Holiday Inn Express Orange Beach Hotel Orange Beach
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Holiday Inn Express Orange Beach does not have a restaurant on site. Nearby dining options include Waffle House (9-min walk), Live Bait (9-min walk), and Ruby Slipper Cafe (11-min walk).
This hotel offers free self parking.
Holiday Inn Express Orange Beach is 31.8 mi (48-min drive) away from the Pensacola, FL (PNS-Pensacola Intl.) airport, the closest popular airport to the property.
Holiday Inn Express Orange Beach features an outdoor pool.
This hotel is on the beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Holiday Inn Express Orange Beach does not offer free breakfast.
Check-in is from 4:00 PM - 11:00 PM.
Airport shuttle services are not available at Holiday Inn Express Orange Beach.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
