For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Made a quick weekend trip to the keys with family from out of state and this was a great location for many adventures. It was close enough to John Pen
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You'll find Sombrero Beach and Seven Mile Bridge within 3 miles (5 km) of this Marathon hotel. Pretty Joe Rock and Crane Point Museum and Nature Center are also within half a mile (1 km).
Full-service spa, outdoor pool
A full-service spa, a marina, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Enjoy the outdoor pool and perks like free self parking and free WiFi. There's a poolside bar on site, and laundry facilities and barbecue grills are also provided.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 59 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include rainfall showerheads, ceiling fans, and hair dryers.
Banana Bay Resort & Marina ratings based on 44 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Banana Bay Resort & Marina
Everyone (14)Couples (2)Family (5)
5 out of 5
Posted by a verified traveler on Aug 20, 2019
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Comment from Hotel Management
Aug 21, 2019
by Diana Weber-General Manager
WOW! Thank you so much for the amazing review Traveler. We love to hear our guest had a great time in paradise. We truly look forward to seeing you all back again real soon!
5 out of 5
Everything was perfect. Great staff and beautiful property. Definitely gives the vacation vibe. Will stay here from now on with my family.
Posted by JohnC. on Aug 12, 2019
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Comment from Hotel Management
Aug 13, 2019
by Diana Weber-General Manager
Thank you so much JohnC for your amazing review. We are so happy you all enjoyed your vacation in our little piece of paradise. I will make sure to share your kindness with the team. We look forward to seeing you all again real soon!
5 out of 5
I was very pleased with the room. The property was nice, especially the bar down by the water. The asphalt could stand to be resurfaced in areas and one of the tennis courts had a big puddle off to the side court. Not a problem for me since I don't play tennis. Overall I was really happy with the place. The only real complaint was noise. The door didn't seem to block out hallway noise and I had some noisy neighbors early in the morning. Not too big a deal for me though. I'd stay here again in a heartbeat!
Posted by JT, from Columbus, OH on Aug 5, 2019
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Comment from Hotel Management
Aug 7, 2019
by Diana Weber-General Manger
Thank you so much JT for your amazing review. We are so happy you all enjoyed your vacation. I agree with you...we are in the process and refinishing the drive way. The Waterfront Point bar is amazing place to watch the Sunsets. We look forward to seeing you all back again real soon!
3 out of 5
The positives: the rooms are nicely decorated, and the lobby of the 100 building is very inviting and well decorated. The bar and pier area is so nice. We loved the view and enjoyed the hammocks.
The negatives: The pool needs to be renovated. The whole pool area feels stuck in the 80's. Also, our room needs touching up. The paint is chipping g and there are scratches on the walls. Also, the shower was not clean when we checked in and there was dust all over the mirror in the bedroom wall. And dust was all over the TV area and the bedposts. Housekeeping was not up to par.
Posted by a verified traveler on Jun 30, 2019
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Comment from Hotel Management
Jul 2, 2019
by Diana Weber-General Manager
Thank you so much Traveler for your amazing review. We are so happy you loved the property. I think we have the best Sunset in the Florida Keys. We are so happy you enjoyed your vacation. We truly hope to see you all back again real soon!
5 out of 5
The pool was amazing but they definitely need more staff by the pool.. too many kids playing loud music and running around with out parents. But the room was beautiful
Posted by a verified traveler on Jun 29, 2019
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Comment from Hotel Management
Jun 29, 2019
by Diana Weber-General Manage
Thank you so much Traveler for your amazing review. I will make sure to share your kind words with the team. We are so happy you enjoyed your room and had a great vacation. We hope to see you all back again real soon!
5 out of 5
Posted by a verified traveler on Jun 17, 2019
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Comment from Hotel Management
Jun 18, 2019
by Diana Weber-General Manager
Thank you so muck Kind Traveler for your amazing review. We are so happy you enjoyed our little piece of paradise. We look forward to seeing you all back again soon in the beautiful Florida Keys.
5 out of 5
This is not a 5 start resort but it is a very strong 4. The value is incredible. The location is perfect and nestled within thick lush landscape. Walk to nearby restaurants and bike a few miles to gorgeous Sombrero Beach. Enjoy!!
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 4, 2019
by Diana Weber-General Manager
Thank you so much Traveler for your amazing review. We love to hear our guest get out and explore the beautiful Florida Keys. We are so happy you enjoyed your vacation it is a little piece of paradise. We hope to see you all back again real soon!
5 out of 5
Nice pool. Enjoyed watching the sunset at the bar down next to the water.
Posted by Grant, from Yukon ok on May 28, 2019
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Comment from Hotel Management
May 29, 2019
by Diana Weber-General Manager
Thank you so much Grant for your wonderful review. The Sunsets are amazing at the beach point bar. The pool used to be the largest in the Florida Keys. We are so happy you all had a great time on vacation. We truly hope to see you all back again real soon!
1 out of 5
we arrived at pm...only an excellent but exhausted lady at lobby....we requested a cod.....we got a big airbed..that ok..but no staff on duty to bring it to room and install it...….then we went to building to find room 303....which you look for on 3rd floor......coulndt find it...back to lobby...….room 303 is on the 1st floor.....yep.....uhuh….,,,back to room...blow up airbed.....internet not working...…..toilet roll holder falling out of the wall...…….and last but not least......toilet clogged up and no staff on duty to fix.....I was so fed up,i left at 6 am...….350 a night for this...….I guess its a keys thing.
Posted by PAUL, from palmetto,fl on May 7, 2019
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Comment from Hotel Management
May 11, 2019
by Diana Weber-General Manager
Hello Paul, When you arrived you requested a third bed because you had three guys in a room. I accommodated your wish. You went to the building and could not find the room and I explained and showed you on the map where the room in building three was located. I offered to walk down and show you. The property has 24/7 security and if a toilet is clogged we have a night security that handles room problems. I left at 10:30 and had not received a call from your room. Robert arrived at 10:00 to handle any guest issues throughout the night. You told me that you were leaving early in the morning to go fishing. "How beautiful a day can be when kindness touches it"
4 out of 5
Posted by a verified traveler on Apr 25, 2019
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Comment from Hotel Management
Apr 26, 2019
by Diana Weber-General Manager
Thank you so much for you wonderful review Traveler. We are so happy you had a wonderful vacation. We hope to see you all back again real soon!
Banana Bay Resort & Marina offers its guests a full-service spa, a marina, and outdoor tennis courts. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 200 square feet (19 square meters). An outdoor pool, barbecue grills, and a garden are also featured at Banana Bay Resort & Marina. Free self parking is available. This 3-star Marathon hotel is smoke free.
59 guestrooms or units
2 levels
2 buildings
200 sq ft of conference space
19 sq m of conference space
Bar by the pool
Bar or lounge
Poolside lounge chairs
Business facilities
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (limited hours)
Front-desk safe
Wedding services available
Garden
BBQ grill(s)
Outdoor picnic space
ATM
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Outdoor tennis courts - 2
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Key West, FL (EYW-Key West Intl.) (75.7 km / 47 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Banana Bay Resort & Marina offers 59 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Marathon hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Television
Satellite channels
Refrigerator
Coffee maker
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Air conditioning
Ceiling fan
Ensuite bathroom
Nearby Activities
Outdoor tennis courts, a marina, and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Free bicycles on site
Golfing nearby
Boat tours nearby
Snorkeling nearby
Hiking/biking trails nearby
Golf lessons available nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a spa tub.
The spa is open daily.
Spa tub in spa
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is 21
Special check-in instructions:
The front desk is open daily from 7 AM - 11 PM.
For any same-day reservation booked at 10:30 PM or later, guests must call the property directly to make sure the fax came through and the property received all the information needed.
The front desk at this property is open daily from 7 AM - 11 PM.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Pets
Pets: USD 65.00 per accommodation, per week
Only dogs are allowed
Weight limit: 65 lbs
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property's pool, cable TV, and continental breakfast is not currently available due to Hurricane Irma. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 27.00 per accommodation, per night
The resort fee includes:
Pool access
Beach towels
Internet access
Phone calls
Faxes
In-room safe
In-room coffee
Laundry facilities
Self parking
Parking
Housekeeping
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 65.00 per accommodation, per week
Late check-out fee: USD 50.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
