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4.6 out of 5

"Very friendly and helpful staff. Clean room and great breakfast. " More

By a verified traveler on Fri 21 Feb 2020

Hotel Description

Enjoy the indoor pool at this Lubbock hotel

In Lubbock

Within 2 miles (3 km) of this Lubbock hotel, you'll find Ballet Lubbock and Lubbock Christian University. Lubbock Premiere Cinema and Texas Water Rampage are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 65 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Microwaves, coffee/tea makers, and free newspapers are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 7 Max

Room, Multiple Beds, Non Smoking (Upgrade)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn And Suites Lubbock ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn And Suites Lubbock

Everyone (4) Couples (1) Family (1)
5 out of 5
Very friendly and helpful staff. Clean room and great breakfast.

Posted by on Feb 21, 2020

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5 out of 5
I was pleasantly surprised with the cleanliness of the entire property and the friendliness and helpfulness of the entire staff that I encountered during our stay. We were only there for 1 night and I used the heck out of the hot tub in the room. Definitely will be staying here again in the future.

Posted by on Nov 5, 2019

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5 out of 5

Posted by on Aug 2, 2019

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4 out of 5
Loved the hot tub. I didn’t like the fact that when trying to get the right temp of the water for a shower was horrible. It was either HOT OR COLD. NO IN BETWEEN. I had to take a scalding hot shower. I was in and out and couldn’t clean myself the way I should have been able to. My mother and child never to a shower or bath. Needs to be looked into. We were in Room 322

Posted by on May 7, 2019

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5 out of 5

Great stay

The room was large and the staff was friendly. Breakfast was good and for the price ti was an excellent value. Slept great and the place was clean and comfortable.

Posted by on Mar 3, 2018

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Comment from Hotel Management

Mar 12, 2018 by Manager

Dear Valued Guest, Thank you for taking the time to review our hotel. By telling us what you liked and didn't like about your stay it helps us to provide the best guest experience possible. We hope to see you again soon. Thanks, Management

5 out of 5

Friendliest Staff

Pros: Friendliest staff!
Cons: odd noise in the elevator
Location: Not far from Texas Tech University
This hotel has the friendliest staff. We definitely be back!

Posted by , from Texas on Aug 22, 2015

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5 out of 5

A Quality experiance

First time staying in a Quality Inn and it was fantastic. Great location near Texas Tech. Room was exceptionally clean. Free wifi, outstanding complementary breakfast, mattress and bedding were the best I've slept on in any hotel. Staff were friendly and helpful. Room rate was less than most in the area. Highly recommend!

Posted by , from Canyon Lake, Texas on Aug 18, 2015

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5 out of 5

Excellent place to stay

We couldn't have enjoyed ourselves more. The facility was very nice, staff was wonderful, friendly and very helpful. Breakfast was excellent.

Posted by , from Houston, Tx on Oct 8, 2013

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5 out of 5

Caring Staff

We missed a turn somewhere and ended up circling the city before arriving at our hotel. When we shared our misfortune with the clerk, she made our day better by upgrading us to a king suite. The rest of the staff was also friendly and helpful. The water temperature in the pool and hot tub was very comfortable. The room was clean and spacious. The lighting in the bathroom could be better. Breakfast was good. We would stay here again.

Posted by on Nov 12, 2012

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4 out of 5

Very polite staff and the room was very good.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I would stay there again. After traveling over 900 miles in 4 days, all I wanted to do was get in my room and rest. The staff welcomed me and made suggestions for dinner.

Posted by on Aug 27, 2012

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About the Quality Inn And Suites Lubbock

Location 3430 W Loop 289, Lubbock, TX 79407

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn And Suites Lubbock offers its guests an indoor pool and a spa tub. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. The business-friendly Quality Inn And Suites Lubbock also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Lubbock hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Preston Smith Intl. Airport (LBB) (21.6 km / 13.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn And Suites Lubbock offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Lubbock
  • Quality Lubbock
  • Quality Hotel Lubbock
  • Quality Inn Suites Lubbock
  • Quality Suites Lubbock Lubbock
  • Quality Inn And Suites Lubbock Hotel
  • Quality Inn And Suites Lubbock Lubbock
  • Quality Inn And Suites Lubbock Hotel Lubbock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.