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"Cleanliness of the property. I don’t know why you force a review of 50 characters " More

By a verified traveler on Mon 29 Jul 2019

Hotel Description

Hotel with an indoor pool, connected to a shopping center in Lubbock

City center stay

Stay at this Lubbock hotel and you'll be within half a mile (1 km) of Ballet Lubbock and 2 miles (3 km) of Lubbock Premiere Cinema. Texas Water Rampage and South Plains Mall are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like sitting areas and refrigerators, the 80 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, microwaves, and premium bedding. Housekeeping is available on request.

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Oct 4 - Oct 5

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Studio w/sofabed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queens Studio w/sofabed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hampton Inn & Suites Lubbock Southwest ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Lubbock Southwest

Everyone (6) Family (2)
5 out of 5
Nice

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 19, 2021 by Mando

We appreciate your feed back and look forward to your next stay.

1 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 12, 2021 by Mando

Thank you for the feedback. We hope to see you soon to work on this rating.

5 out of 5
Cleanliness of the property. I don’t know why you force a review of 50 characters

Posted by on Jul 29, 2019

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2 out of 5
I requested a regular room, this room had no bathtub...was it a room for handicapped? The hotel description says there is 24-hour shuttle from airport to hotel. When I called for shuttle the hotel staff, John, said they discontinued shuttle service a year ago. I was stranded at the airport at 11:45 p.m. What a nightmare for me. I'm 70 years old and was traveling alone.

Posted by , from Oregon on Sep 6, 2018

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5 out of 5

All good

Friendly helpful staff. Comfortable clean facilities. Plan to stay there again.*****🙄

Posted by , from NY on Jan 15, 2018

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5 out of 5
I have stayed at this hotel a few times. Staff is always pleasant and helpful.

Posted by on Nov 26, 2017

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5 out of 5

Must stay in Lubbock

Absolutely one of the nicest hotels I have stayed in. Their accommodations are top-notch and the bed was super comfortable. Rooms were very clean and affordable. Best nights of sleep I have had in a while. Great location too!

Posted by , from montgomery, texas on Nov 9, 2015

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2 out of 5

Disappointed

The desk staff was fine. Somewhat disappointed the morning of day 2 when I discovered the in room coffee had not been replenished. Grossed out by the moldy yogurt in the continental breakfast. Not a good experience overall.

Posted by , from san diego on Sep 29, 2015

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5 out of 5

Outstanding hotel!

Staff was friendly, helpful, and professional. The room was comfortable. I really liked the Breakfast as it was more than just muffins.

Posted by on Jan 14, 2010

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About the Hampton Inn & Suites Lubbock Southwest

Location 5614 Englewood Ave, Lubbock, TX 79424

Property Features

Hampton Inn & Suites Lubbock Southwest offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. The business-friendly Hampton Inn & Suites Lubbock Southwest also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Lubbock hotel.

  • 80 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Lubbock Southwest offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Lubbock
  • Hampton Inn Lubbock Southwest
  • Hampton Inn Southwest
  • Hampton Inn Southwest Hotel
  • Hampton Inn Southwest Hotel Lubbock
  • Lubbock Hampton Inn
  • Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
  • Hampton Inn And Suites Lubbock Southwest
  • Hampton Inn Lubbock Southwest Hotel
  • Hampton Inn & Suites Lubbock Southwest Hotel Lubbock
  • Hampton Inn Lubbock
  • Lubbock Hampton Inn
  • Hampton Inn Suites Lubbock Southwest
  • Hampton Inn & Suites Lubbock Southwest Hotel
  • Hampton Inn & Suites Lubbock Southwest Lubbock
  • Hampton Inn & Suites Lubbock Southwest Hotel Lubbock

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.