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MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Texas Tech University

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine
Interior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Buddy Holly Center
    ‪19 min walk‬
  • Jones AT&T Stadium
    ‪2 min drive‬
  • Texas Tech University
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(39 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(90 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Lubbock

City center stay.Within a 10-minute walk of this Downtown Lubbock hotel, you'll find Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Also, Louise Hopkins Underwood Center for the Arts is within half a mile (1 km) and Texas Tech University is within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 3 min walk - 0.2 miles
  • Buddy Holly Center - 19 min walk - 1.0 mile
  • Jones AT&T Stadium - 2 min drive - 2.1 miles
  • Texas Tech University - 3 min drive - 1.9 miles
  • University Medical Center - 3 min drive - 2.8 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Robles Taqueria - ‬6 min walk
  • ‪Miguel’s - ‬11 min walk
  • ‪BierHaus Lubbock - ‬13 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Frequently asked questions

How close is MCM Eleganté Hotel & Suites to the airport?

MCM Eleganté Hotel & Suites is 6.3 mi (13-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

Does MCM Eleganté Hotel & Suites have an airport shuttle?

MCM Eleganté Hotel & Suites offers a free airport shuttle, available 24 hours a day, on request.

Does MCM Eleganté Hotel & Suites offer free breakfast?

MCM Eleganté Hotel & Suites offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at MCM Eleganté Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at MCM Eleganté Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at MCM Eleganté Hotel & Suites?

This hotel offers free self parking and extended parking.

Does MCM Eleganté Hotel & Suites have a pool?

MCM Eleganté Hotel & Suites features an indoor pool.

Does MCM Eleganté Hotel & Suites have a restaurant?

MCM Eleganté Hotel & Suites is home to Rustler Cafe, which features American cuisine and brunch.

Does MCM Eleganté Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is MCM Eleganté Hotel & Suites to downtown Lubbock?

MCM Eleganté Hotel & Suites is 0.7 mi away from Lubbock.

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, CORPUS CHRISTI

Stayed 1 night in Sep 2025

10/10 Excellent

Jarrod

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and helpfull
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
I had a issue with my room. They were quick to fix the issue and put me in a new room. Breakfast was excellent also.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent! We got two free adult beverages per night and free breakfast! Will stay here again!
Stayed 3 nights in Jun 2025

4/10 Poor

Paul, Lucas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
1. The lady who checked us in was nice. 2. The room was clean when we moved in, but little to no cleaning occurred during our stay. 3. The room is worn out and needs to be updated... the same can be said for the entire hotel. 4. The breakfast was utterly inedible. I am no stranger to hotel food, but this was so bad I thought I would be ill if I ate any more than the few bites I tried. However, the coffee was okay. All-in-all, not the value I had hoped for, and I will not be rebooking here.
Stayed 3 nights in Jun 2025

8/10 Good

anthony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property...good breakfast an friendly people...
Stayed 1 night in Jun 2025

4/10 Poor

Jose

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was old, dirty, and in poor condition. The first room smelled like cigarette smoke. Honestly, it was not the best experience.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was worse than I expected. The hotel itself is rundown. It is not maintained, rather kept together with bandaids. Our room was dirty, with stains on the wall and smelled of cigarettes. There was no door on what should have been the closet, literally off the hinges (still on the wall). There was a strange man who asked to help with our bags. He came out of nowhere and still lingered around our door and vehicle after we got to our room. My party and I did not feel safe so we left w/o requesting a refund.
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bed was comfortable. Staff was friendly. Food at breakfast buffet was not that great, but the made to order breakfast was good!
Stayed 2 nights in Jun 2025

6/10 Okay

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities
decor is dated, pillows are very small and soft. If you need larger or more firm, bring your own
Stayed 1 night in Jun 2025

10/10 Excellent

Marina, Wink

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to anyone wanting a great nights rest.
Stayed 1 night in Jun 2025

4/10 Poor

Crystal

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dezaray

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Breakfast was excellent with the customized omelettes.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Galja

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is very old, but it's comfortable. Some wall sockets didn't work and the room overall could use an upgrade. Breakfast was pretty good.
Stayed 1 night in Jun 2025

10/10 Excellent

Chet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and managers hour at night
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Hotel was great, staff was super friendly. We’ll definitely be back!
Stayed 2 nights in May 2025