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MCM Eleganté Hotel & Suites

3.5-star property
Avenue Q,801, Lubbock, TX 1-855-201-7819

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3.5 out of 5
Good!
See all 11 Travelocity Reviews

"Overnight stay, no issues with King Bed Rm. it was very comfortable. The AM breakfast was great as well. " More

By a verified traveler on Sun 13 May 2018

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Hotel Description

3.5-star hotel near Buddy Holly Center

Heart of Lubbock

Your stay at this Downtown hotel places you within 3 miles (5 km) of Buddy Holly Center and National Ranching Heritage Center. Mackenzie Park and American Wind Power Center are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 293 guestrooms offer free WiFi and room service.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$78* Per night/room Oct 27 - Oct 28

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

MCM Eleganté Hotel & Suites ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for MCM Eleganté Hotel & Suites

Everyone (8) Family (2)
4 out of 5
Everything is indoors no unnecessary trips outside in the West Texas heat.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 31, 2019 by General Manager

Thank you for your review. We are glad you enjoyed your stay with us.

4 out of 5
Everything was okay. No problems. I have nothing else to add.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 31, 2019 by General Manager

Thank you for your review. We hope you enjoyed your stay with us.

5 out of 5
Made to order free breakfast and 24 shuttle . Staff was professional and courteous.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 31, 2019 by General Manager

Thank you for your review. We are glad you enjoyed your stay with us. We hope you stay with us again in the future.

5 out of 5
Clean rooms, good food and quiet.easy hotel staff were very friendly

Posted by on Mar 22, 2019

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5 out of 5
Overnight stay, no issues with King Bed Rm. it was very comfortable. The AM breakfast was great as well.

Posted by on May 13, 2018

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1 out of 5

Terrible stay

They had us at a exit and all night you could hear

Posted by on Feb 21, 2017

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3 out of 5

Really good staff in an outdated hotel.

Was there with family for my son's graduation. Very good staff but hotel needs updating. Like most places in town they charge 2-3X normal price when ANYTHING is going on at the University. Definetly not worth the inflated price. Would be fine at a normal rate.

Posted by on May 23, 2016

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2 out of 5

Find another place to stay . . .

Pros: Easy location off freeway
Cons: Everything. Needs attention.
Location: The best part was our visit after leaving the hotel and dining at The Pancake House, across the street. Otherwise, Texas Tech is close.
The front desk has issues - lost reservations, rooms assigned that already have people in them, peeling paint, toilet paper holder fell out of the wall, staff recommends restaurant that has closed up we find after going there, back to hotel for dinner to find out the restaurant was out of many of the items on the menu. We could go on. Really a bad experience at this hotel. Go elsewhere.

Posted by on May 15, 2016

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4 out of 5

Nice room except the tub

This was a nice hotel, room & amenities, however, the tub didn't drain & the hot water barely lasted for 1 person to shower. To their credit, they offered to move us to a different room or send a repairman to unstop the drain. We chose the later & 15 minutes later the tub drained perfectly. The hot water ran cold for the 2nd shower that same morning. The front desk said they were having hot water issues. I'd say because I was the 2nd person. Housekeeping really should bring a tub issue to the Front Desks attention. I might stay again but test the tub before unpacking.

Posted by , from Lubbock, Tx on Jan 24, 2016

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3 out of 5

Perfectly adequate

I was a little nervous about this hotel after reading reviews, but it was a good experience. My room was clean and well-appointed. The bed was quite comfortable. Restaurant food tasted good, and the staff were uniformly friendly. My star rating is 3 and 4 only because I have stayed in luxury hotels. For its class, I would definitely stay here again.

Posted by , from central Texas on Dec 2, 2015

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About the MCM Eleganté Hotel & Suites

Location Avenue Q,801, Lubbock, TX 79401

Property Features

MCM Eleganté Hotel & Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 15000 square feet (1350 square meters) and includes a conference center. The business-friendly MCM Eleganté Hotel & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. A roundtrip airport shuttle during limited hours and an area shuttle are free. Limited free parking is available on a first-come, first-served basis. This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • 15000 sq ft of conference space
  • 1350 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Lubbock, TX (LBB-Preston Smith Intl.) (10.1 km / 6.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

MCM Eleganté Hotel & Suites offers 293 accommodations with designer toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6 AM to 10 AM.

Rustler Cafe - This restaurant specializes in Tex-Mex cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available from 7 AM to 10:30 AM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered from 7 AM to 10:30 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel MCM
  • MCM Eleganté Hotel Lubbock
  • MCM Eleganté Lubbock
  • MCM Hotel
  • MCM Eleganté Hotel
  • Mcm Elegante & Suites Lubbock
  • MCM Eleganté Hotel & Suites Hotel
  • MCM Eleganté Hotel & Suites Lubbock
  • MCM Eleganté Hotel & Suites Hotel Lubbock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.