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4.5 out of 5

"the set up was great. the employees were wonderful I am sure if the virus was not at hand the breakfast would of been great as well. Not the establis ... " More

By a verified traveler on Wed 03 Jun 2020

Hotel Description

Hotel perfectly located for exploring Lubbock

City center stay

Your stay at this Bowie hotel places you within 2 miles (3 km) of Lubbock Christian University and Ballet Lubbock. Tubbs-Carlisle House and Lubbock Premiere Cinema are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sleep Inn And Suites Lubbock ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sleep Inn And Suites Lubbock

Everyone (7) Couples (3) Family (4)
1 out of 5
Both phones did not work, dirty rooms, burn on carpet floor, ice machine didn't work, no toilet paper, no house keeping two days so we had to ask for towels and trash bag. Went on emergency trip to father in hospital. The hotel was just more disappointed add to the trip. Due to covid we understand no pool and breakfast. However, sister stayed in different hotel and they managed to still have a "to go" breakfast.

Posted by , from Lubbock, TX on Jun 29, 2020

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Comment from Hotel Management

Jul 1, 2020 by Manager

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4 out of 5
the set up was great. the employees were wonderful I am sure if the virus was not at hand the breakfast would of been great as well. Not the establishments fault. a great place to stay. The one in Fort Hood was not as good. They didn't even have complimentary coffee. The phone didn't work and well we will leave it at that. HOWEVER this one was a good one.

Posted by , from Pearland Texas on Jun 3, 2020

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Comment from Hotel Management

Jun 3, 2020 by Manager

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

5 out of 5
Very nice room. Big and roomy. Very clean. Not cluttered or tight feeling. Friendly staff.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

5 out of 5
Nice room for the price and in a convenient location

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 16, 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4 out of 5
Conveinent location. Good breakfast. Ice machine not working on my floor.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Manager

Thank you for your valuable opinion regarding our location and comments about our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5 out of 5
I didn't like that I didn't have a bathtub and that the drawers wouldn't stay closed. I love everything else

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 16, 2019 by Manager

Dear Guest, thank you very much for taking the time to write a feedback about your stay. While we are glad that you loved our accommodations and services. But we want to apologize for failing to please you with the drawers and not having a bathtub in your bathroom. We hope this will not deter you from coming back. Thank you for being our guest and we hope to serve you even better next time.

5 out of 5

Posted by on Feb 15, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5

Nice, close to everything in town.

Pros: Rooms were comfortable and nice.
Cons: Walls were paper thin, people could be heard running and talking in the hallway. Can't change the walls, but could enforce quiet time after midnight
Room was beautiful, staff was very courteous. Check in time lasts almost 12 hours so that was very cool. We checked in at 4pm and went to dinner and a concert. Came in at midnight and the parking lot was pretty full, but we managed to find a spot. Staff members were nice and paid excellent attention to their customers. Not one time did I see a worker on their cell phone and these days that is very rare!!

Posted by , from Texas on Apr 4, 2017

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5 out of 5

Great hotel

Pros: Staff, staff, staff. Room was clean and seemed spacious.
Cons: Warn people their rooms don't have tubs. Make sure hot tub is hot. Repair railing going into pool (it was disconnected on one end)
Location: Seemed to be in the middle of the things we needed -shopping, entertainment, near the university and freeway.
We've been on the road for a month and have had our fair share of dumps. This was not one of them. Slept for 10 hours that first night. Added a second night with no problem. The one thing I would change, our room didn't have a tub. It wasn't an accessible room either. Breakfast had many choices, and there were cookies at check-in. Printer in the business center wasn't working, but the front desk staff helped me get my documents printed with a smile. Oh and the hot tub was the same temp as the pool, which was only disappointing cause I didn't have s tub in the room.

Posted by , from AZ on Jul 19, 2016

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4 out of 5

Nice quiet hotel

This was a great place to stay. Our room had been abused at some point, some furniture wear, robe hook pulled out of the wall, some spot painting had been done, etc. In spite of those cosmetic things , the room was very clean. The bed was very comfortable. Our room was located in front of the elevator, and the hotel is located right off loop 289, but our stay was very quite and peaceful. Located in the heart of the new part of town. We would stay here again.

Posted by , from TX on Dec 22, 2015

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About the Sleep Inn And Suites Lubbock

Location 5816 34th St, Lubbock, TX 79407

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sleep Inn And Suites Lubbock offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Sleep Inn And Suites Lubbock also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Lubbock hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Preston Smith Intl. Airport (LBB) (19.7 km / 12.2 mi)
  • Parking: Free self parking

Room Amenities

Sleep Inn And Suites Lubbock offers 66 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel Lubbock
  • Sleep Inn Lubbock
  • Sleep Inn Lubbock Hotel
  • Sleep Inn Suites Lubbock
  • Sleep Suites Lubbock Lubbock
  • Sleep Inn And Suites Lubbock Hotel
  • Sleep Inn And Suites Lubbock Lubbock
  • Sleep Inn And Suites Lubbock Hotel Lubbock

You should know

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.