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"Friendly and helpful staff, central location, pool, gym, and business center. Great place to stay while in Lubbock! " More

By a verified traveler on Mon 08 Aug 2022

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Hotel Description

3-star hotel near Texas Tech University

City center stay

You'll find Covenant Lakeside Hospital and Maxey Park within a 15-minute walk of this Lubbock hotel. Texas Tech University and United Supermarkets Arena are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Deluxe Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$80* Per night/room Aug 30 - Aug 31

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hawthorn Suites by Wyndham Lubbock ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Lubbock

Everyone (5) Couples (2) Family (9)
5 out of 5
Friendly and helpful staff, central location, pool, gym, and business center. Great place to stay while in Lubbock!

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 16, 2022 by Misty

Thank you for 5/5. I am glad to hear that you enjoyed your stay. We are glad to see you have earned a repeat guest. See you again soon.

3 out of 5
Rooms were not cleaned very well at all.

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 28, 2022 by Misty R

I'm sorry to see that we seem to have missed the mark this time around. We are continuously looking for new ways to improve our guests' overall experience. I hope you will give us another chance in the future, as we truly value your business.

5 out of 5
Nice rooms.

Posted by , from HASLET on Mar 20, 2022

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Comment from Hotel Management

Mar 24, 2022 by April

Dear Pam, We appreciate you taking your time to share your experience with us. I am pleased to hear you were satisfied with your stay. Thank you for your business we look forward to accommodating you in the future.

5 out of 5

Posted by , from SAN ANTONIO on Dec 27, 2021

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1 out of 5
The worst hotel experience i have had thru Travelocity they charge me more money upon arrival said i could pay or leave the property ...... and said they would not give me a refund so i could go to a different hotel which i would have gladly done

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 24, 2021 by management

I was sorry to hear about the incidental hold concern. Please rest assured, this wasn't an unwillingness to give a refund. While we are able to do refunds through Expedia, we can't directly refund without their approval. We appreciate your business and hope you will give us another chance in the future.

5 out of 5
Nice hotel very clean .. Front desk staff very nice ..

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 7, 2021 by management

Thank you for 5/5! I'm happy to see you enjoyed your stay and had a great guest service experience.

1 out of 5
The area the hotel is located in was shady and felt unsafe. Parking was confusing and we were concerned about being towed. Room was not clean and the bed was ripped apart underneath. Loud and startling noises kept waking us up. Sketchy people lurking about. And bugs.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 7, 2021 by management

I was sorry to hear that you felt that the area was unsafe. We have cameras around the hotel and are very lucky to be in a low crime area of Lubbock. This isn't the impression we want to leave on any of our guests and I'm disappointed this is the one we left with you. I hope you will visit us again in the future.

5 out of 5
There was nothing unique about the property. It was a comfortable stay

Posted by , from San Antonio, Texas on Sep 27, 2020

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Comment from Hotel Management

Sep 30, 2020 by Front Desk

Thank you for 5/5!

5 out of 5
To be very clean and service was fantastic and stay there again

Posted by , from Lakeland Fl on Aug 29, 2020

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Comment from Hotel Management

Aug 31, 2020 by MANAGEMENT

Thanks for the review !!

5 out of 5
Good clean rooms at fair price. Comfortable beds!

Posted by , from Vegas baby! on Aug 28, 2020

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Comment from Hotel Management

Aug 28, 2020 by MANAGEMENT

Thanks for the review!! Glad to hear you enjoyed your stay. Looking forward to seeing you again soon.

About the Hawthorn Suites by Wyndham Lubbock

Location 4435 Marsha Sharp Fwy, Lubbock, TX 79407

Property Features

Hawthorn Suites by Wyndham Lubbock offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 1976 square feet (184 square meters) and includes conference space. The business-friendly Hawthorn Suites by Wyndham Lubbock also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. This 3-star Lubbock hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 1976 sq ft of conference space
  • 184 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Lubbock offers 132 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Lava Lounge - This lobby lounge serves light fare only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wyndham Hotel Lubbock
  • Hawthorn Suites Wyndham Lubbock
  • Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
  • Hawthorn Suites Wyndham Lubbock Hotel
  • Lubbock Hawthorn Suites
  • Hawthorn Suites by Wyndham Lubbock Hotel
  • Hawthorn Suites by Wyndham Lubbock Lubbock
  • Hawthorn Suites by Wyndham Lubbock Hotel Lubbock
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.