Embassy Suites Lubbock

3.5 star property
3.5-star Tuscan hotel with indoor pool

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Lobby
Indoor pool, sun loungers
Deluxe Corner Suite, Hot Tub  1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Breakfast and dinner served, Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Laundry

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Two-Room Suite 1 King Bed NS

7.8 out of 10
Good
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(80 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

8.4 out of 10
Very good
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Lubbock

In Lubbock .You'll find South Plains Mall and Lubbock Premiere Cinema within a 15-minute walk of this Lubbock hotel. Ballet Lubbock and Huneke Park are also within 3 miles (5 km).

What's nearby

  • South Plains Mall - 3 min walk - 0.2 miles
  • Lubbock Christian University - 4 min drive - 3.3 miles
  • Covenant Lakeside Hospital - 5 min drive - 4.5 miles
  • University Medical Center - 7 min drive - 6.3 miles
  • Texas Tech University - 7 min drive - 6.1 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk

About this property

Embassy Suites Lubbock

3.5-star Tuscan hotel with indoor pool
Embassy Suites Lubbock offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Frequently asked questions

How close is Embassy Suites Lubbock to the airport?

Embassy Suites Lubbock is 13.4 mi (18-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites Lubbock?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Lubbock on Oct 26, 2025 start from $105.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Lubbock have an airport shuttle?

Airport shuttle services are not available at Embassy Suites Lubbock.

Does Embassy Suites Lubbock offer free breakfast?

Embassy Suites Lubbock offers free cooked-to-order breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites Lubbock?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites Lubbock?

Check-in start time: 4 PM; Check-in end time: 1 AM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Embassy Suites Lubbock?

Free parking is not available at this hotel.

Does Embassy Suites Lubbock have a pool?

Embassy Suites Lubbock features an indoor pool.

Does Embassy Suites Lubbock have a restaurant?

Embassy Suites Lubbock is home to Canalettos, which features Italian cuisine.

Does Embassy Suites Lubbock have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Lubbock to downtown Lubbock?

Embassy Suites Lubbock is 5 mi away from Lubbock.

Reviews

Embassy Suites Lubbock Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1026 reviews
Rating 8 - Good. 167 out of 1026 reviews
Rating 6 - Okay. 154 out of 1026 reviews
Rating 4 - Poor. 73 out of 1026 reviews
Rating 2 - Terrible. 80 out of 1026 reviews

Reviews

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Jody, Denver

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is definitely showing its age. The food in the restaurant was typical bar food.
Stayed 3 nights in Jul 2025

6/10 Okay

Crystal

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was great but room was not clean bathroom had hair all over toilet and bathtub, crumbs in the bed like the sheets weren't changed , and room smelled horrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Billy

Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great service people associated with breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adelene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Staff was amazing and very friendly! I can’t wait to visit again! This hotel could be a vacation in itself! Everything you need is offered with your stay! From breakfast to happy hour to dinner!
Stayed 3 nights in Jul 2025

2/10 Terrible

Cameron

Traveled with family
Disliked: Room comfort

Not a great representation of the Embassy Suites

The A/C didn't blow cold air. Maintenance supposedly checked it, but by the end of our second night with it set to 65, it had only cooled from 78 to 72. The only redeeming factor was the managers apology and an attempt to make it right before we left.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need rooms undated

Our room was extremely musty and a lot of the wallpaper was coming undone. Our room was hard to get into due to the door handle being slightly broken. We got there late and didn’t want to deal with with so just left it alone. Rooms really need an upgrade cuz we love the lobby area.
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

2/10 Terrible

EMILY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were put in a mold infested room with all sinks clogged, shower clogged, toilet wouldn’t stop running after every flush, filthy walls and furniture, caked up dirt on everything. Then, the ceiling started leaking on us. They had no other available rooms to fit our family. They only offered to downgrade our room which would require our kids to sleep on the filthy sofa. Unfortunately I can only upload 8 photos here, but I have more. I can honestly say this is the worst hotel that I have ever stayed at. Unsafe and unclean. The front staff was rude and unaccommodating. They said they could not refund our stay because I reserved through Expedia. However, it was a pay-at-the-property-reservation. Expedia never had my payment information. That was only given to the hotel, who then put me in this unsanitary and unsafe room, and then refused to adjust anything. It was when the manager came to the room, looked around, he agreed it was unacceptable and said that the hotel is about to be renovated and that he would refund everything. The amount has now cleared, and I was fully charged for the entire stay.
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent and friendly. Hotel was clean, but its age is definitely showing. It is in need of remodel with new paint colors, flooring and the furniture in guest rooms especially. Breakfast and cocktail hours was a very nice experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok but the bar was loud even after 12 am and kids running upstairs after 11
Stayed 2 nights in Jul 2025

8/10 Good

Kristofer, Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at an Embassy Suites and we really enjoyed it. Nice rooms, pool was decent, hot tub was good, and the food was good as well. The thing we didn’t like about it was the bed. My wife and I both agreed that the bed was too hard for our liking.
Stayed 2 nights in Jul 2025

6/10 Okay

Terry, San Antonio

Liked: Property conditions & facilities
Disliked: Staff & service
We had reserved a king bed. Told they were sold out and placed in a queen. Staff unapologetic and offered to cancel my reservation upon my midnight arrival. Bathroom had mildew in tub/shower
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with group
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice but aging hotel that can use some tlc. Would have given a 4 if it wasn't for the first room we were given was very musty/moldy smelling but they moved us to another room. Also reason for low rating was check in time. We have stayed at this hotel at least twice in the last year and neither time were the rooms ready until after 5pm when they called me about them being ready. That is a huge customer service concern.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ricky

Get insurance.

There was a flood in New Mexico the day before trip. We had to cancel but was not given a refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was quick, room clean,food good.
Stayed 1 night in Jul 2025

6/10 Okay

Reginald

Stayed 3 nights in Jul 2025