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"We booked into Embassy suites for the convience if having a bar and restruant on site. It was a big sports weekend and none of the 6 tvs worked in 4 d ... " More

By a verified traveler on Tue 12 Oct 2021

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Hotel Description

3.5-star Tuscan hotel near South Plains Mall

In Lubbock

You'll find South Plains Mall and Lubbock Premiere Cinema within a 15-minute walk of this Lubbock hotel. Ballet Lubbock and Texas Water Rampage are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free cooked-to-order breakfast each morning.

Free Internet, flat-screen TVs

Featuring conveniences like living rooms and refrigerators, the 156 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, room service, and premium bedding are also available.

Two-Room Suite 2 Queen Beds NS

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$115* Per night/room Feb 3 - Feb 4

Deluxe Corner Suite 1 King Bed NS

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Corner Suite, Hot Tub 1 King Bed NS

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Lubbock ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Lubbock

Everyone (9) Couples (3) Family (4)
5 out of 5

Posted by on Oct 27, 2021

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3 out of 5
We booked into Embassy suites for the convience if having a bar and restruant on site. It was a big sports weekend and none of the 6 tvs worked in 4 days. That was a disapointment. No maid servuce but understand why.

Posted by on Oct 12, 2021

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5 out of 5
The staff were very friendly and courteous. The evening reception was great, and our server, Samantha was awesome! A homeless man wandered in from the outside to the reception and we told the manager who promptly took care of it. The room was comfortable. The property could use a bit of renovation though. The carpet in our room had become stretched due to wear.

Posted by on Sep 27, 2021

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4 out of 5

Posted by on Aug 20, 2021

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5 out of 5
Extremely friendly staff and great rooms!

Posted by on Aug 15, 2021

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4 out of 5

Posted by on Jun 24, 2021

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4 out of 5
Beautiful property

Posted by on Jun 21, 2021

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5 out of 5
The staff made my stay amazing! I love how friendly and attentive everyone was. The food is amazing! The room is nice and clean. Everything you could want is here. The social gathering in the evenings made my stay extra special. They offer the best free breakfast ever! To the staff: I LOVE YOU ALL and I hope to see you again!

Posted by on May 19, 2021

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4 out of 5
Enjoyed being greeted at the door. Not as nice as some of the newer properties but in good shape.

Posted by on Dec 24, 2019

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2 out of 5
didnt like staff but great property staff was unfriendly

Posted by on Aug 20, 2019

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About the Embassy Suites Lubbock

Location 5215 S Loop 289, Lubbock, TX 79424

Property Features

Embassy Suites Lubbock offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 1896 square feet (176 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Embassy Suites Lubbock. This Tuscan-style Lubbock hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • 1896 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Lubbock
  • Embassy Suites Lubbock
  • Lubbock Embassy Suites
  • Embassy Suites Lubbock Hotel Lubbock
  • Embassy Suites Lubbock Hotel
  • Embassy Suites Lubbock Hotel
  • Embassy Suites Lubbock Lubbock
  • Embassy Suites Lubbock Hotel Lubbock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.