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Quality Suites

2.5 star property
Hotel near South Plains Mall in Lubbock

Choose dates to view prices

Photo gallery for Quality Suites

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪9 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Interior entrance

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About the neighborhood

Lubbock

In Lubbock .You'll be within half a mile (1 km) of South Plains Mall and 2 miles (3 km) of Lubbock Premiere Cinema with a stay here. Also, Spectrum & OMNI Theater is within 3 miles (5 km) and Water Rampage is within 6 miles (10 km).

What's nearby

  • South Plains Mall - 10 min walk - 0.6 miles
  • Covenant Lakeside Hospital - 6 min drive - 3.8 miles
  • Lubbock Christian University - 6 min drive - 3.7 miles
  • Texas Tech University - 8 min drive - 5.2 miles
  • Buddy Holly Center - 9 min drive - 8.0 miles

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Bubba's 33 - ‬9 min walk

About this property

Quality Suites

Hotel near South Plains Mall in Lubbock
Quality Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Quality Suites. Free self parking is available.
  • 65 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Interior entrance

Ashmore Inn and Suites

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  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 1,002 reviews
The price is $79
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Frequently asked questions

How close is Quality Suites to the airport?

Quality Suites is 14.6 mi (18-min drive) away from the Preston Smith Intl. Airport (LBB) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Suites?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at Quality Suites on Jun 8, 2025 start from $62.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Suites have an airport shuttle?

Airport shuttle services are not available at Quality Suites.

Does Quality Suites offer free breakfast?

Quality Suites offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Suites?

Check-in begins at 4:00 PM.

Is there free parking at Quality Suites?

This hotel offers free self parking.

Does Quality Suites have a pool?

Quality Suites features a seasonal outdoor pool.

Does Quality Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Suites to downtown Lubbock?

Quality Suites is 4.8 mi away from Lubbock.

Quality Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 937 reviews
Rating 8 - Good. 274 out of 937 reviews
Rating 6 - Okay. 115 out of 937 reviews
Rating 4 - Poor. 76 out of 937 reviews
Rating 2 - Terrible. 47 out of 937 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MELISSA, Santa Rosa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
cant help the homeless hanging around the property
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Are room was not clean when checked in there was trash behind the lamp stand and are toilet was nasty
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Suited our needs.
Stayed 1 night in Jan 2025

8/10 Good

Darissa

Stayed 1 night in Jan 2025

10/10 Excellent

Chis

Stayed 2 nights in Oct 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Martha

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It wasnt bad. Our sheets ended up having stains as did the shower curtain. Some hair on the wall in shower as well as some crusty yellow stuff. Mightve just been a bad day.
Stayed 1 night in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very nice and quiet, good breakfast, nice fireplace in the lobby… only bad thing is I couldnt shower because for the life of me I never figured out how to use it and my wife neither.
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good neighborhood, good place to rest.

Ok place to rest and take care of business, the staff was great and the service as well. Property needs some maintenance in the rooms (floor coming up, leaky tub faucet, room door lock was loose).
Stayed 2 nights in Jan 2025

4/10 Poor

Keith

Traveled with family

Good hotel going down hill

Easy check in, I’ve stayed at this hotel before. Opened my room turned on bathroom light, bathroom was clean. I went further in living room I kept hearing floor cracking. Made my way to the ac unit to turn on heater in the freezing room. Open the curtain to get more light into the room that’s when I saw all the wood flooring all buckled up and coming up. I knew that this room had flooded making all the boards turn up come apart for each other. Sofa had many stains and sunk way down when I sat on it. Bed was ok I had some friends stop by and asked if I was really going to stay here. My plan was to stay till morning but I grabbed my stuff and left. I knew if tried I to get my money back it probably going to be a hassle. So I drove 150 miles back home rather than stay there.
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Esau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, young lady got me all fixed up upon arrival, room was clean, shower pressure was phenomenal, after riding my motorcycle 6 hours in the hold a hot shower was the best. Woke up around 9, and to my surprise a full breakfast was still available….and noon checkout!! If I ever find myself in Lubbock again I’ll be staying here.
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Alot of little stuff
Stayed 3 nights in Dec 2024

8/10 Good

Jimmy

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Amy, San Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, rooms were clean and spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Zhiyue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diwanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Traveled with family

Served its purpose was to sleep

The stay was Ok, we were just there for a show, stayed one night, the front ladys was nice, there was a line @ check-in so was a little upset i waited about 45 mins to be checked in, a 2nd front desk worker showed up about 4:15 not sure if she was starting shift or on break both ladies did what they could was just a slow check in process, room was ready, clean looked like we literally just put our stuff in room changed returned to sleep get ready & check out, room served its purpose, does need to be updated floors as well we had a king bed & pull out for my 2 little ones......wasn't the best room nor the worst I would recommend & would book again
Stayed 1 night in Dec 2024

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quit re
Stayed 1 night in Dec 2024

10/10 Excellent

Larry, Snyder

Good
Stayed 1 night in Nov 2024