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"Coffee maker didn’t work. Nor could I get the shower to work. Just pitiful. So left stinky and not caffeinated not happy. Only Good bed comfy. Ac work ... " More

By a verified traveler on Fri 02 Apr 2021

Hotel Description

Motel near Buddy Holly Center in Lubbock

In Lubbock

You'll find Science Spectrum and OMNI Theater within 3 miles (5 km) of this motel. Buddy Holly Center and Clapp Park are also within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, cable TV

The soundproofed guestrooms offer free WiFi, free wired Internet, and free long-distance calls. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 20 - Apr 21

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Jacuzzi)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Smoking, Hot Tub (Jacuzzi)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Americas Best Value Inn Lubbock E ratings based on 10 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Americas Best Value Inn Lubbock E

Everyone (5) Family (5)
3 out of 5
Coffee maker didn’t work. Nor could I get the shower to work. Just pitiful. So left stinky and not caffeinated not happy. Only Good bed comfy. Ac worked. Other just shabby carpet etal. Never would stay here again. Not worth the $. Maybe at $6.00 per night.

Posted by on Apr 2, 2021

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Comment from Hotel Management

Apr 3, 2021 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

5 out of 5
Great Price and excellent customer service from the staff. Thank you!

Posted by , from Dallas on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2 out of 5
Not in heavy populated ares very quite not a lot of people easy check in

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 11, 2019 by Manager

Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

4 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 23, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1 out of 5
Room had make up on 2 of the 4 pillow cases, on the tub and on the wall. Woke up at 3 am with bed bug bites. Offered to move to another room and talk to manager in the AM. Manager agreed to not charge us for second night but made me pay for first night. Basically I paid to be a bed bug buffet!

Posted by on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

2 out of 5

Was very disappointed the pool was closed

The 2 things i needed in a hotel was a pool and breakfast provided. It was 100 degrees 4th of july wéekend and the pool was closed. How to explain to 3 little boys that we cannot go swimming when that was their main objective?

Posted by , from TX on Jul 9, 2017

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Comment from Hotel Management

Jul 21, 2017 by Manager

I am very sorry our pool was closed during your stay with us due to maintenance. We sincerely apologize for the disappointment, we cannot risk our guests’ health trying to open facilities that is/are not in good working condition. We hoe for your understanding and look forward to serving you better in the near future.

3 out of 5

"Happiness is Lubbock Tx in your rear view window"

Pros: Clean room
Cons: Fix and test the Jacuzzi after each guest.
Location: Isolated, nothing real close.
Industrial park location, Lots of Hwy noise and the Jacuzzi we paid extra for ,did not work.

Posted by on Dec 18, 2016

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Comment from Hotel Management

Dec 21, 2016 by Guest Relations Manager

Dear Guest, We appreciate the time you've taken to write this review and rate your experience with us. We are glad the cleanliness of the room met your standards; though we apologize to hear the Jacuzzi was not in working order, and we were unable to fix the issue. Thank you for your feedback and suggestions and we had maintenance address this matter. We hope you return to give us another chance to serve you again.

1 out of 5

Scary Experience

Pros: Leaving.
Cons: Well, they could start by not having used needles in the room...
Location: Location: Wrong side of the tracks. Things to do: Attend kid's graduation ceremony in a stupor because you're recovering from staying at this hole.
This was the night before graduation at Texas Tech. The whole town is booked on this night annually. Driving up I noticed a couple guys hanging out in front of the hotel - one with a teardrop tattoo on his cheek (which boasts of prison time). Our room was at the back of the hotel surrounded by a large sheet metal fence. The smell of old smoke hit us as soon as I opened the door (and I smoke). The room was dingy - no bare feet here. The metal front door had several dents both inside and out. Nowhere else was available so we tried to make the best of it. Went to dinner and when we returned there was a penny stuck in the key card slot and a few pennies scattered on the ground. I thought someone had broken in (or tried to) but nothing was gone. Tried to switch rooms to the less creepy front of the hotel but the lady at the front desk said no others were available. All we could do was try and get some rest. When my wife was getting ready for bed she picked up the Kleenex box and said "Look at this." There was a hypodermic needle in the box! I took pictures. We peeled back the bed linen to make sure no other surprises were in there. I shoved a table in front of the door that night and got about two hours sleep. I originally booked two nights but we packed our stuff the next morning and got out of there. I didn't even want to use their towels to shower but I needed to attend my son's graduation that morning. Not the way I pictured celebrating it these last four years.

Posted by , from San Antonio on May 25, 2016

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Comment from Hotel Management

Jun 13, 2016 by Guest Relations Manager

Dear D'Mac, I am so sorry to hear of your shared experience in our hotel. Your review will be forwarded to our management team for thorough evaluation. We take guests concerns very seriously and we are held to provide comfortable accommodation to our guests. Your review will not go unnoticed. Thank you for your business.

4 out of 5

Reasonable hotel little off the main path

I pushed the check in time to the limit & they were accommodating. Staff was cordial & efficient, the room was comfortable but not the cleanest bathroom. The fridge could use a defrosting but it did work & really I'm kinda nit picking because for the price it was functional & bottom line i will stay here again.

Posted by , from rt on Aug 3, 2015

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Comment from Hotel Management

Oct 9, 2015 by Front Desk Manager

Dear guest, Your excellent rating has brought so much joy to our team. Thank you for your kind review and your excellent remarks. Trust that your next visit will be another wonderful experience. Thank you for your business.

1 out of 5

If I Could give negative reviews I would!

Cons: Nothing close, Noisy
Worst Hotel i Have ever stayed at! Rooms where disgusting, Staff was rood and everthing in the lobby stunk.

Posted by on Jun 7, 2012

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About the Americas Best Value Inn Lubbock E

Location 150 Slaton Rd, Lubbock, TX 79404

Property Features

Americas Best Value Inn Lubbock E offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this motel measures 408 square feet (37 square meters). The business-friendly Americas Best Value Inn Lubbock E also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Lubbock motel.

  • 1 floor
  • 71 guestrooms or units
  • 2 buildings
  • 408 sq ft of conference space
  • 37 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Preston Smith Intl. Airport (LBB) (15.9 km / 9.9 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Americas Best Value Inn Lubbock E offers 71 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10.00 per pet (varies based on length of stay)
  • Maximum 2 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.