travelocity Verified Review
"Our stay at Sonesta Silicon Valley was awesome as always. Check in was great i was greeted by very friendly Eric and Aiylen (sorry if i misspelled) excellent customer service! I let them know this is my home away from home and i knew the staff very well from before and it was great to see new faces. Since I'm an ellite member I was upgraded to a suite and the room was beautiful with a sofa bed, beautiful decorative pillows , large living room area seperated by a large restroom and sliding door that separates the bedroom and living room area. My son loved that he could hook up his xbox on 1 of the tvs (there were 2 tvs) I received my 2 beverage coupons which came in handy for my thirsty 12 year old son. We enjoyed the pool and the jacuzzi, we love lounging out there, its such great ambience! In the evening I requested a late check out and spoke to Leo, who is always so friendly and welcoming.
My son didnt want to leave so we extended our stay the next day and enjoyed the pool again. The ladies in the lobby were very nice. I was helped by Jeanette and greeted by Gayle. Excellent customer service again.
I appreciate the housekeeping for the bathroom essentials when requested and the maintenence crew that brought up a microwave to our room.
Thank you to everyone at Sonesta Silicon Valley for making our trip awesome! See you all soon. "
A verified traveler stayed at Sonesta Silicon Valley