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The Pelham London - Starhotels Collezione

Property class: 5 and above
Family-friendly 5-star hotel near Natural History Museum

Choose dates to view prices

Photo gallery for The Pelham London - Starhotels Collezione

A traditional room with a fireplace, a large mirror, and classic furniture.
Creator video
A reception area with a dark wooden desk, a white vase with flowers, a patterned armchair, and framed artwork on the wall.
A classic room with a fireplace, two armchairs, a sofa, a chandelier, and a large mirror.
A classic four-poster bed with a white bedspread and red and white pillows, a wooden nightstand with a lamp, a chair, and a small table with a lace tablecloth.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪4 min walk‬
  • Place, Imperial College London
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Suite

A bedroom with a large bed, a red armchair, a wooden cabinet, and a window with curtains.

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Room

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double Room

A bedroom with a large bed, a nightstand, a chair, a window with curtains, and a bookshelf.

Cosy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a wooden wardrobe, a desk with a chair, and a fireplace.

Deluxe Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, two chairs, a desk with a lamp, a mirror, and a view of the city through the window.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

A desk with a vintage radio, a vase with flowers, and a chair with a patterned cushion.

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

London City Centre stay.At this London City Centre hotel, you'll be within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. Science Museum and Imperial College London are also within half a mile (1 km).

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • Royal Albert Hall - 14 min walk - 0.8 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Billionaire Lounge - ‬2 min walk
  • ‪Tombo - ‬2 min walk
  • ‪Honest Burgers - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Family-friendly 5-star hotel near Natural History Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 570 square feet (53 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the luxury The Pelham London - Starhotels Collezione.

Smoking is allowed in designated areas at this Georgian London hotel.

  • 1 building
  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
The Pelham London - Starhotels Collezione offers 52 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 36-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

How close is The Pelham London - Starhotels Collezione to the airport?

The Pelham London - Starhotels Collezione is 12.3 mi (58-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of Oct 3, 2026, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on Oct 18, 2026 start from $343, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pelham London - Starhotels Collezione have an airport shuttle?

Airport shuttle services are not available at The Pelham London - Starhotels Collezione.

Does The Pelham London - Starhotels Collezione offer free breakfast?

Free breakfast isn’t provided at The Pelham London - Starhotels Collezione, but full breakfast is offered for a fee of GBP 27 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Pelham London - Starhotels Collezione?

No, there is no casino at this hotel.

What time is check-in at The Pelham London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Pelham London - Starhotels Collezione?

Free parking is not available at this hotel.

Does The Pelham London - Starhotels Collezione have a pool?

The Pelham London - Starhotels Collezione does not have a pool.

Does The Pelham London - Starhotels Collezione have a restaurant?

The Pelham London - Starhotels Collezione is home to La Trattoria, which features Italian cuisine.

Does The Pelham London - Starhotels Collezione have a spa?

There are no spa services available at this hotel.

How close is The Pelham London - Starhotels Collezione to downtown London?

The Pelham London - Starhotels Collezione is 2.2 mi away from London.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient hotel with very friendly staff loved this place will definitely stay here again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with super friendly staff! We are definitely staying here again!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with fantastic staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, cute and cozy hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel easy to find. Staff very helpful, Breakfast nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay in a beautiful hotel. Lovely room and public spaces, great location...and a wonderfully welcoming and helpful team that brought extra magic to our short stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed and great hotel, fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay, walking distance to Kings Road. Staff was superb! Breakfast was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main take away from this stay was the friendly and accommodating staff, the bed was cozy and the room was cute, but the staff is what made it great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Pelham. We had a gorgeous room with a large bathroom and tub in a fabulous location. The decor was gorgeous and the staff very helpful and friendly. Wish we’d booked a longer stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
great stay!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Short break in London. Super location and a lovely quiet hotel. Have stayed before and will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with fluffy towels and a great bathroom. Breakfast was excellent with tea brought in a teapot very rare to find! Quiet and relaxing hotel, very rarely would I return to a London hotel but I’m heading there next time. Staff were 1st class.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel on several occasions and love it. It is conveniently located across the street from the tube station so getting around is very easy. I also want to say the beds and the bedding are amazing.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, very quiet room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked in we were warmly welcomed by the staff. Our room was very spacious and we had a beautiful welcome gift of fruit waiting for us on the table which was so appreciated after a day of travel. I highly recommend The Pelham and will stay there again when traveling to London.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very well located to discover London is it is across from South Kensington station. Staff was kind and welcoming (except on one unfortunate occasion) and the room was well cleaned every day.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge were great ! Room clean
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. The rooms are beautifully designed and appointed. The staff is absolutely wonderful. When we visited it was very hot, it was nice having air conditioning in the room. The sheets are great quality and the bed is very comfortable. The location couldn’t be better. Very pleased and cannot wait to visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very pleasant stay at The Pelham. Our room was very nice, the location of the hotel was exceptional, and the staff were delightful. Highly recommend!
Stayed 4 nights in Mar 2026