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The Craven Hotel

3.0 star property
3-star Victorian hotel near Hyde Park

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Photo gallery for The Craven Hotel

Front of property - evening/night
Interior detail
Shower, free toiletries, hair dryer, towels
Reception
Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
10-11 Craven Terrace, Paddington, London, England, W2 3QD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪19 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Single Room

Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

City center stay.Within a 10-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Hyde Park. Kensington High Street and Marble Arch are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 3 min walk - 0.2 miles
  • Hyde Park - 5 min walk - 0.3 miles
  • Marble Arch - 19 min walk - 1.0 mile
  • Kensington High Street - 19 min walk - 1.1 miles
  • Oxford Street - 4 min drive - 1.4 miles

Getting around

  • Lancaster Gate Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Bizzarro - ‬4 min walk
  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Swan - ‬3 min walk
  • ‪Les Filles - ‬1 min walk
  • ‪Tukdin - ‬1 min walk

About this property

The Craven Hotel

3-star Victorian hotel near Hyde Park
The Craven Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 2 buildings
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
The Craven Hotel offers 39 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 20-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Craven Hotel
Craven Hotel London
Craven London
Hotel Craven
England
The Craven Hotel Hotel
The Craven Hotel London
The Craven Hotel Hotel London

Frequently asked questions

How close is The Craven Hotel to the airport?

The Craven Hotel is 12.8 mi (61-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Craven Hotel have an airport shuttle?

Airport shuttle services are not available at The Craven Hotel.

Does The Craven Hotel offer free breakfast?

The Craven Hotel does not offer free breakfast.

Is there a casino at The Craven Hotel?

No, there is no casino at this hotel.

What time is check-in at The Craven Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Craven Hotel?

Free parking is not available at this hotel.

Does The Craven Hotel have a pool?

The Craven Hotel does not have a pool.

Does The Craven Hotel have a spa?

There are no spa services available at this hotel.

How close is The Craven Hotel to downtown London?

The Craven Hotel is 2.2 mi away from London.

The Craven Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 32 out of 534 reviews
Rating 8 - Good. 95 out of 534 reviews
Rating 6 - Okay. 131 out of 534 reviews
Rating 4 - Poor. 131 out of 534 reviews
Rating 2 - Terrible. 145 out of 534 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay.

Terrible stay. The room was very dirty. It smelled like cigarette smoke and cat urine. The bed sheets had a bad odor and were wrinkled, as if they had already been used. The toilet was filthy, and the sink was clogged—it would fill up while brushing my teeth. The entire bathroom had a terrible smell. The carpet was also extremely dirty.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I was worried about staying here because of previous bad reviews but for the price I paid in the location. It wasn’t bad and the service was amazing. They always wanted me to be comfortable and have the best stay possible so if you’re looking for something in this location at a low rate I think this is a decent choice
Stayed 6 nights in Jul 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel location

Location - great, room-clean; there was no hairdryer, but we got one upon request at the reception. The was also no tea kettle in the room to boil water; there is very little space in the shower but we fit in, the water is good, maybe there could be as many shampoo packets as there are nights of sleep...there was no soap or shower gel... could use more towels.
Stayed 4 nights in Jun 2025

10/10 Excellent

Toby

Stayed 1 night in Jun 2025

6/10 Okay

patrick

Disliked: Amenities, property conditions & facilities
Sad , poor condition small hotel
Stayed 4 nights in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. I paid for a cheap hotel and got one. The bathroom was so small you could barely stand in it. The drain wasn’t working and I had to call twice for it to get fixed. The hotel room key had to be replaced every time I came back (and yes I kept it away from my phone). And then one time I waited at the front desk which had a “Back in 15 minutes” sign for nearly a half hour. But for the price I paid, could I really have expected much better?
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness

Not good experience

Polite reception. Clean beds. But broken toilet seat, dirty toilet bowl, strong smell of cigarettes in the room.
Stayed 1 night in Jun 2025

2/10 Terrible

Shane

Business traveler
Disliked: Staff & service, room comfort

No blind or curtains

Was provided a room with no blinds or curtain. In summer this means being woken up by sunlight by 5:00, never mind not having privacy.
Stayed 2 nights in May 2025

2/10 Terrible

Yusuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opportunity for improvement

The pictures of the room and its aesthetic are not true; the hotel only uses part of the building shown. The pictures of the rooms and restrooms are inaccurate. My room (106) had a terrible toilet with no space between the hand basin and the toilet; you would literally have to sit sideways to use it. The toilet was very tiny, a detail not included in the hotel room pictures. There was no room service as claimed. We spent two nights, and our room was never cleaned once not even to dispose of waste or change the bins. Both the room and restroom bins were never emptied. Zero percent value for my money; if I could, I would have checked out. The hotel needs to do better. You'll be constantly awakened by the noise and vibration of doors closing next to your room. The room also lacks a functional night light; you either sleep in the dark or with the full light onthose are your only options. In all, it was a terrible experience. I paid less for a 3-star hotel in Spain and enjoyed my stay there. Craven should inform prospective customers of the true condition of their property with well-detailed pictures.
Stayed 2 nights in May 2025

10/10 Excellent

Barrie

Stayed 1 night in May 2025

4/10 Poor

Gary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked 2 x deluxe rooms. In my wildest dreams i could not imagine how they could describe our rooms as deluxe. The one I actually stayed in was more of a small box room. There was 2 bath towels provided for 2 of us but no hand towels. . The TV did not work in either room and we pointed this out to receptionist who said he would sort it out (he didn't). There was 1 teabag, 2 coffee bags and no spoons and this was just put on bedside shelf loose (no presentation). Black mould along the lower part of wall where radiater was.window only opened about 2-3 inches and no fan or aircon so quite hot in the room. Think the bed needed replacing as it creaked and groaned every time you moved so no definately not a deluxe room. Would I stay there again, probably not.
Stayed 1 night in May 2025

2/10 Terrible

Aleksandr

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Annette

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There was no toilet paper available
Stayed 1 night in Apr 2025

2/10 Terrible

Charlotte

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad never again!

What a terrible place, not at all like the pictures on the websites, a very nasty moldy room very smelly, we couldn’t even stay there, very bad service. Do not stay here, better to stay in your car!
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 min walk to paddington station and Hyde park,lots of places to eat within a few mins walk,room small but for the price it was ok
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrea

Disliked: Cleanliness
This was dirty, broken, cramped. I felt gross staying there.
Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Stayed 3 nights in Apr 2025

6/10 Okay

Terry

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rafid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very narrow for two beds; you could barely walk in it. The shower wasn't very clean, and it was difficult to open the window because it was very old. Otherwise, we got the bare minimum for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so friendly caring from the start!!!the receptionist (IwishIaskedhisname!)was so caring and understanding!!!we travelled with a baby so he made sure that our room suitable for this-on 1rst floor, warm,big enough with easy reachable facilities!!we are so thankful and pleased!!!
Stayed 1 night in Apr 2025

8/10 Good

Uzo, London

Stayed 1 night in Mar 2025