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5.0 out of 5

"This was my second time staying at the hotel. It's in a great location, the staff is more than accommodating and the beds are very comfortable! " More

By a verified traveler on Wed 05 Dec 2018

Hotel Description

Family-friendly 5-star hotel near London Eye

In London

At this London City Centre hotel, you'll be well placed to visit Her Majesty's Theatre and Theatre Royal Haymarket, both steps away. The Strand and Piccadilly are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the steam room and perks like free WiFi.

Free WiFi, iPod docks

The 183 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include 24-hour room service, minibars, and TVs with cable channels.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$421* Per night/room May 19 - May 20

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View (Opera Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, View (St James Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel London St James ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London St James

Everyone (3)
5 out of 5
This was my second time staying at the hotel. It's in a great location, the staff is more than accommodating and the beds are very comfortable!

Posted by on Dec 5, 2018

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Comment from Hotel Management

Dec 31, 2018 by Nicolas

Dear Julie, Thank you very much for pointing out that we keep on providing high standards of services year after year. We look forward to welcoming you back. Meanwhile I wish you a great year 2019! A bientot. Nicolas Pesty General Manager Sofitel London St James

5 out of 5

Wonderful!

We highly recommend the London St James. The service was amazing, the hotel was very impressive and the location was perfect. We especially appreciate the birthday balloons, cupcakes and macaroons for our daughter’s birthday that were waiting in our room upon arrival.

Posted by on Mar 7, 2018

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Comment from Hotel Management

Mar 12, 2018 by Nicolas

Dear guests, Thank you for your very positive feedback. Thank you for your compliments regarding all our attentions for this occasion. This is our utmost reward! We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

5 out of 5

Wonderful Hotel

Pros: Staff were very accommodating from check-in to the restaurant staff.
Location: We enjoyed being within walking distance to Buckingham Palace, St. James Park, Thames riverfront, the Eye as well as Westminster Abbey and museums.
The St. James Sofitel is a wonderful Hotel in the perfect central location. We thoroughly enjoyed our accommodations as well as the delicious English breakfast buffet every morning. We will definitely plan to stay here on our next trip to London.

Posted by , from Georgia on Jul 3, 2016

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Comment from Hotel Management

Jul 14, 2016 by Nicolas

Dear Cindy, I thank you for your positive feedback. I am glad to hear that you were impressed with our high standards of service all throughout the hotel. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

5 out of 5

London Labo (u)r day weekend

Excellent easy trip, plane is big and comfortable, smooth sail, minimal jet lag. Hotel is amazing- the best location-in the middle of everything, yet very quiet. Staff is polite and friendly, rooms combine modern and timeless feel, shower with power jets , and the bedding is to die for- sleeping like a baby in the cloud. Location- Buckingham palace to the left, Piccadilly to the right, Trafalgar square to the back. Even the weather was great. And, you do not need taxi- Tube is 1 minute away and is nice and clean. Highly recommended- worth the price.

Posted by , from Michigan on Sep 16, 2013

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Comment from Hotel Management

Aug 6, 2015 by Nicolas

Dear guest, Thank you so much for this positive feedback. I am glad to read that you have very much enjoyed our facilities. Thank you also for pointing out your excellent nights thanks to MyBed which really takes you to sleep like onto fluffy clouds. We look forward to welcoming you back in our centrally located hotel. A bientot. Nicolas Pesty General Manager Sofitel London St James

Renovations + Closures

The property is closed between March 23 and July 04.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sofitel London St James offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel London St James. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: London City Airport (LCY) (14.6 km / 9.1 mi)
  • Train station: London Charing Cross Station (0.7 km / 0.4 mi)
  • Metro station: Piccadilly Circus Underground Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Wild Honey St James - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

The Rose Lounge - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Pet Policy

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 26 per person (approximately)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel James
  • Sofitel London
  • Sofitel London James
  • Sofitel London St
  • Sofitel London St James
  • Sofitel St
  • Sofitel St James
  • Sofitel St James Hotel
  • Sofitel St James Hotel London
  • St James Sofitel London
  • Accor St James London
  • Sofitel London St James England
  • Sofitel St James London Hotel London
  • Sofitel London St James Hotel
  • London Sofitel St James
  • Sofitel London St James Hotel
  • Sofitel London St James London
  • Sofitel London St James Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.