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Hard Rock Hotel London Ontario

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout drapes
Nightclub
Exterior
Serves lunch, dinner, and happy hour

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Place, Western Fair District
    ‪11 min walk‬
  • Place, Aeolian Hall
    ‪13 min walk‬
  • Place, Banting House
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room (Two Queens)

Minibar, in-room safe, desk, blackout drapes

Classic Room (Two Queens)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Two Queens)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room (King with Sofa Bed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room, Mobility Accessible (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, desk, blackout drapes

Family Suite, Mobility Accessible (Gold, King)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout drapes

Suite (Gold, King with bunk bed)

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, desk, blackout drapes

Suite, Mobility Accessible (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, desk, blackout drapes

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Terrace (Gold)

Suite, 1 King Bed, Terrace (Gold) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Royal Double Room, 1 Bedroom, Executive Level

Royal Double Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout drapes

Royal Double Room, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury King Room, 1 Bedroom, Executive Level

Luxury King Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout drapes

Luxury King Room, 1 Bedroom, Executive Level

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Room, 1 Bedroom, Executive Level

Royal Room, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, blackout drapes

Royal Room, 1 Bedroom, Executive Level

  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the neighborhood

London

In entertainment district.Within a 15-minute walk of the hotel, you'll find Western Fair District and Aeolian Hall. Silverwood Arena and Banting House are also within 2 miles (3 km).

What's nearby

  • Western Fair District - 11 min walk - 0.6 miles
  • Aeolian Hall - 13 min walk - 0.7 miles
  • Banting House - 5 min drive - 1.2 miles
  • Silverwood Arena - 6 min drive - 1.2 miles
  • University of Western Ontario - 17 min drive - 3.6 miles

Getting around

  • London Station - 8 min drive
  • London, ON (YXU-London Intl.) - 13 min drive

Restaurants

  • ‪Wendy's - ‬16 min walk
  • ‪London Casino and Slots - ‬9 min walk
  • ‪Nova Era Bakery & Pastry - ‬5 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Hard Rock Hotel London Ontario

Family-friendly 4-star hotel with 2 restaurants
Hard Rock Hotel London Ontario offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 164 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Nightclub
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited onsite valet parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Frequently asked questions

How close is Hard Rock Hotel London Ontario to the airport?

Hard Rock Hotel London Ontario is 5.1 mi (13-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel London Ontario?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel London Ontario on May 25, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel London Ontario have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel London Ontario.

Does Hard Rock Hotel London Ontario offer free breakfast?

Free breakfast isn’t offered at Hard Rock Hotel London Ontario, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 35 for adults, CAD 10 and 20 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Hard Rock Hotel London Ontario?

No, there is no casino at this hotel.

What time is check-in at Hard Rock Hotel London Ontario?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel London Ontario?

Free parking is not available at this hotel. Valet parking is available for CAD 39.00 per day.

Does Hard Rock Hotel London Ontario have a pool?

Hard Rock Hotel London Ontario features an indoor pool.

Does Hard Rock Hotel London Ontario have a restaurant?

There are 2 onsite restaurants, offering options like brunch, happy hour, and light fare.

Does Hard Rock Hotel London Ontario have a spa?

There are no spa services available at this hotel.

How close is Hard Rock Hotel London Ontario to downtown London?

Hard Rock Hotel London Ontario is 1.5 mi away from London.

Hard Rock Hotel London Ontario Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 621 out of 763 reviews
Rating 8 - Good. 79 out of 763 reviews
Rating 6 - Okay. 36 out of 763 reviews
Rating 4 - Poor. 10 out of 763 reviews
Rating 2 - Terrible. 17 out of 763 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
We had a great first stay at the new hotel! Place was stunning and clean. All employees were lovely and polite. The restaurant sessions was delicious but a bit slow.. maybe understaffed? Very slow bringing cutlery, missed somethings even though there was only 3-4 tables full at a time? Unfortunately the tv wasn’t working properly in the room for a stay in girls movie night and wasn’t able to be fixed. Fire alarm went off at a very early hour which is beyond control but it ended up being a malfunction so a-little annoying to start our day so early and with very young kids to rush down to the lobby at 6:30pm. Alittle concerning on how many guests didn’t come down to the lobby for the fire alarm so I hoping a new hotel there is a plan in place to get people out or further reach people of an actual fire.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

2/10 Terrible

Angel

Traveled with partner
Disliked: Cleanliness, amenities
Door didn’t lock. Tried calling the front desk 4 times to come help. Room service for our order wrong
Stayed 1 night in Feb 2026

10/10 Excellent

Samuel, Cambridge

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility over all!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room with bunk beds was perfect for family of four. Location within the Factory meant that teen could babysit in the room while adults have a little night out. Service was great.
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible welcome. Beautiful room! Amazing pool and hot tub. Fantastic service at 1913 speakeasy. Thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Aurelio

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Great from the front desk to each restaurant/bar atmosphere was excellent and great place to bring your family. Would definitely recommend
Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing every single one we encountered. The place is so clean and tidy and the rooms are just wow. This is will where I stay from now on.
Stayed 1 night in Feb 2026

8/10 Good

Vince

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff were amazing.
Stayed 1 night in Feb 2026

6/10 Okay

Kim

Stayed 1 night in Feb 2026

8/10 Good

Harmony

Traveled with partner
Liked: Property conditions & facilities
We just stayed here for 5 days. Room was great! The keys are a bit of a pain and kept deactivating so we couldn’t get in the pool. Food was great and room service was delicious and quick. Housekeeping was inconsistent and we completely ran out of toilet paper, towels, Kleenex and coffee
Stayed 3 nights in Feb 2026

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Superb!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Eagle

Stayed 2 nights in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

Courtney

Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities
Service everywhere was amazing. Rooms clean. Restaurants were great
Stayed 1 night in Feb 2026

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities
The staff was awesome.Helpful at every turn.The room was great and the outdoor hot tub was a treat on a very cold night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Garry

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Tommaso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous rooms
Stayed 1 night in Feb 2026

4/10 Poor

Lee

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We recently stayed at the Hard Rock Hotel in London, ON and were very disappointed with our experience. We chose this hotel specifically for a staycation, with the main draw being the indoor outdoor pool for our 9-month-old. Unfortunately, the pool was not heated and was far too cold to use, making it completely unusable for us. This was the primary reason we booked the hotel, so it was a major letdown. Additionally, our room was located right next to the train tracks. Trains passed multiple times during the night and woke our baby on more than one occasion, which made it very difficult to rest. Overall, the stay did not meet expectations and was not worth the cost. I would not recommend this hotel, especially for families with young children.
Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean and nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026