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5.0 out of 5

"Room was beautiful and staff very friendly would for sure come back again! " More

By a verified traveler on Sat 12 Oct 2019

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Hotel Description

3.5-star Art Deco hotel near University of Western Ontario

City center stay

With a stay at this Downtown London hotel, you'll be steps from Covent Garden Market and Budweiser Gardens. Museum London and Grand Theatre are also within half a mile (1 km).

Dining, health club

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. A coffee shop, limo/town car service, and express check-out are also on offer.

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$113* Per night/room Dec 4 - Dec 5

Marvellous Room, 1 King Bed, City View or Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Loft, 1 King Bed, Bathtub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Marvellous Room, 2 Double Beds, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Metro ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Metro

Everyone (1) Couples (2)
5 out of 5
Nice boutique hotel close to lots of restaurants. Love the decor and room facilities. Free water and Keurig coffee is a great touch for the benefit of travelers.

Posted by on Jul 21, 2018

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5 out of 5
Room was beautiful and staff very friendly would for sure come back again!

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 15, 2019 by Ryan A - Assistant General Manager

Thank you for choosing Hotel Metro for your accommodations in London Ontario! We appreciate kind words and wonderful review! We look forward to hosting you next time! Take care and travel safely!

5 out of 5
It’s funky. The restaurant is amazing. The bed is heaven.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 26, 2019 by Ryan A - Front Desk Manager

Thank you for choosing Hotel Metro for your accommodations in London Ontario! Thank you for the kind words and wonderful review! We look forward to hosting you next time, take care and travel safely!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour health club, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Metro. The hotel can provide concierge services, limo/town car service, and wedding services. You'll have access to the health club at a partner property. This Art Deco London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 2009
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge)

Transport

  • Train station: London Station (0.5 km / 0.3 mi)
  • Parking: Extended parking available for a surcharge

Room Amenities

Hotel Metro offers 20 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Gnosh Dining and Bar - This fine-dining restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 17 per night
  • Offsite parking fee: CAD 17 per day (0.1 mi away)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro London
  • Metro London
  • Hotel Metro Hotel
  • Hotel Metro London
  • Hotel Metro Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.