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Sandman Hotel & Suites London Downtown

Property class: 2.5
Hotel near Victoria Park in London

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Covent Garden Market
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

London

City center stay.Within a 15-minute walk of this Downtown London hotel, you'll find Victoria Park and Covent Garden Market. Harris Park and University of Western Ontario are also within 3 miles (5 km).

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Covent Garden Market - 11 min walk - 0.6 miles
  • Harris Park - 16 min walk - 0.9 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Green Window - ‬8 min walk
  • ‪London Burgers - ‬4 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Victoria Park in London
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sandman Hotel & Suites London Downtown. For a fee, parking is available.

This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Sandman Hotel & Suites London Downtown offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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May 3 - May 4
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 28.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

How close is Sandman Hotel & Suites London Downtown to the airport?

Sandman Hotel & Suites London Downtown is 6.5 mi (15-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on Apr 26, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Hotel & Suites London Downtown have an airport shuttle?

Airport shuttle services are not available at Sandman Hotel & Suites London Downtown.

Does Sandman Hotel & Suites London Downtown offer free breakfast?

Sandman Hotel & Suites London Downtown offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Sandman Hotel & Suites London Downtown?

No, there is no casino at this hotel.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sandman Hotel & Suites London Downtown?

Free parking is not available at this hotel. Self parking is available for CAD 18.08 per day.

Does Sandman Hotel & Suites London Downtown have a pool?

Sandman Hotel & Suites London Downtown does not have a pool.

Does Sandman Hotel & Suites London Downtown have a spa?

There are no spa services available at this hotel.

How close is Sandman Hotel & Suites London Downtown to downtown London?

Sandman Hotel & Suites London Downtown is 0.1 mi away from London.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 464 out of 1455 reviews
Rating 8 - Good. 423 out of 1455 reviews
Rating 6 - Okay. 313 out of 1455 reviews
Rating 4 - Poor. 140 out of 1455 reviews
Rating 2 - Terrible. 115 out of 1455 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher, Petawawa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was confused by how to enter the hotel as it has 2 entrances side by side and one is locked and the other is open; however the doors arent connected by the walk way. When we arrived the staff refused to open the door regardless of the freezing temperatures outside. When we checked in staff provided conflicting information regarding parking and said they couldnt do it then applied the removal of parking charges. The room was okay clean and we found some spots not cleaned properly but the room was acceptable. Our major issue with the hotel was the location. Police responded to a high risk situation involving an individual with a firearm and once that situation dispersed we had loud banging on the walls with indviduals conversing loudly and not sure if it was related to the first issue. When it was reported to staff they didnt reassure us and didnt provide confidence they would resolve the issue. The second day the room wasnt refreshed and when we called for towels directly to the room, the staff seemed inconvenienced and didnt want to supply due to housekeeping being closed. Checkout was smooth and the rep was kind and informative. I expected more from this hotel as we have stayed at Sandman prior but this level of customer service was lacking and inconsistent which is unacceptable. As well the location is poor and security and safety should be paramount for stayers. Customers should have indication of the systems and features protecting them during their stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was good. Was expecting a breakfast buffet but its not.
Stayed 1 night in Jan 2026

10/10 Excellent

Marcelle

Stayed 1 night in Jan 2026

6/10 Okay

Brittany

Stayed 1 night in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and spacious.
Stayed 1 night in Jan 2026

4/10 Poor

Nikita

Stayed 3 nights in Jan 2026

10/10 Excellent

Tim, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Smooth check-in, clean large suite. Lots of parking. Good location and overall value.
Stayed 1 night in Jan 2026

10/10 Excellent

Hobong

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Indoor parking garage is great
Stayed 1 night in Jan 2026

6/10 Okay

Sonya

Traveled with group
It was ok, staff good, cleanliness could be better
Stayed 1 night in Nov 2025

8/10 Good

Marco

Stayed 1 night in Oct 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything to check in to leaving was good
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Conor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price of the room was reasonable. First room that we were given was dirty and hair in the bathtub. They apologized and gave an upgrade in room. Not sure what the upgrade was however. Went from a queen room to a room with two double beds. We were late checking in and I didn’t want to argue. Breakfast was ok. The usual, cereal with toast, yogurt. Rooms are very dated. Carpets need to be replaced, bath tub has multiple chips in it and the faucet was leaking. Value for the cost was ok! Would not go here for a romantic getaway.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean. Loved the Watkins products in the washroom. Loved having a microwave and refrigerator. Continental breakfast was decent. The fruit and yogurt were appreciated as protein and fibre options in a wide array of carbs.
Stayed 1 night in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Clean room. Clean kitchen with great clean attention to detail. All TV and appliances are new. Comfortable bed. Great water pressure. Very quiet place. Relaxing. Great take away breakfast. Pet friendly. Staff is very helpful and appreciative. It’s close to Downtown and can easily walk. Lots of sidewalk. Open space and feels safe.
Stayed 1 night in Jan 2026

4/10 Poor

James

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Woke up to fire alarm going off at 2:45am and had to evacuate the building after scrambling to pack everything up and then let back in building 45 minutes later never slept after that and had an appointment at hospital at hospital at 7 am
Stayed 1 night in Jan 2026

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was fine.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness
Did not have the breakfast, clean room, front desk fast and knowledgable
Stayed 1 night in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant
Stayed 1 night in Jan 2026

6/10 Okay

Tony

Breakfast was good; TV didn't work.
Stayed 1 night in Dec 2025

10/10 Excellent

Shahbaz

Stayed 1 night in Dec 2025

8/10 Good

Guadalupe

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice , only stayed two nights but I was comfortable and felt safe there! The hotel had a great options for breakfast as well, I would definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Stayed 2 nights in Jan 2026