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Residence Inn by Marriott London Ontario

3-star property
383 Colborne St, London, ON 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 4 Travelocity Reviews

"The staff was friendly. Room was decent but carpet was disgusting to walk on. Key card stopped working and seems to be a regular problem while going t ... " More

By a verified traveler on Sun 23 Feb 2020

Points Of Interest

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Hotel Description

3-star eco-friendly hotel near Budweiser Gardens

Downtown London stay

Within a 15-minute walk of this Downtown London hotel, you'll find London Convention Center and Covent Garden Market. Budweiser Gardens and Victoria Park are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, kitchens

The 116 guestrooms feature free WiFi and free wired Internet, TVs with cable channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include sofa beds, sitting areas, and premium bedding. Weekly housekeeping is available.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$88* Per night/room Jul 30 - Jul 31

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott London Ontario ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott London Ontario

Everyone (2)
5 out of 5

Wonderful stay

Very large comfortable suite with beautiful views. Very well equipped.

Posted by on Aug 4, 2015

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5 out of 5

Nothing to complain about

We stayed here for 3 nights to see the World SynchronizedFigure Skating Championships. It was a greatchoice. Close to downtown. The parking is no longer free -it's $8 a day but right underneath the hotel. Must have been a refurbished apt.building. Full kitchen inc. stove, fridge, dishwasher. Kingbed and 2 queen sized sofabeds (enough room for 6people)! Breakfast buffet withhot items inc. make your ownwafffles. Only paid $* a night. Fantastic!

Posted by on Apr 16, 2007

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3 out of 5
The staff was friendly. Room was decent but carpet was disgusting to walk on. Key card stopped working and seems to be a regular problem while going through renovations. Underground parking is a nightmare. The breakfast was disappointing. The pool is at the YMCA down the street and you have to leave photo ID at the hotel in exchange for a pass to use the pool. It was a lesson learned and will be more cautious when booking a place to stay in the future, especially with my granddaughters!

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 23, 2020 by Nav

Dear Anonymous, Thank you so much for your honest feedback. Sorry to hear that your recent stay at the Residence Inn was not up to your expectations. Excited to share with you that we will soon be undertaking a new look. We are replacing the complete decor package including, but not limited to all furniture, flooring and window coverings. I do hope you will have the opportunity to return to see our new look in the near future. Thanks so much for sharing and hope to see you again soon. Sincerely, Nav Sandhu Rooms Division manager

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Lawrence

Dear Anonymous, Thank you for the perfect score!! We hope to see you again soon. Sincerely, Lawrence Cadacio

About the Residence Inn by Marriott London Ontario

Location 383 Colborne St, London, ON N6B3P5

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Residence Inn by Marriott London Ontario offers its guests a fitness center and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. Event space at this hotel measures 1959 square feet (176 square meters) and includes conference space. A terrace, barbecue grills, and a fireplace in the lobby are also featured at the eco-friendly Residence Inn by Marriott London Ontario. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.

  • 116 guestrooms or units
  • 13 levels
  • 1959 sq ft of conference space
  • 176 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London, ON (YXU-London Intl.) (10.2 km / 6.3 mi)
  • Train station: London Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 75.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • UnionPay
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 16 per day (in/out privileges)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn London Ontario
  • Residence Inn Marriott Hotel London Ontario
  • Residence Inn Marriott London Ontario
  • Residence Inn Marriott London Ontario Hotel
  • By Marriott London Ontario
  • Residence Inn by Marriott London Ontario Hotel
  • Residence Inn by Marriott London Ontario London
  • Residence Inn by Marriott London Ontario Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.