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DoubleTree by Hilton Hotel London - Westminster

4-star property
30 John Islip Street, London, England 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 28 Travelocity Reviews

"Loved the bat and all employees. The chocolate cookies are tasty and were available when ever we wanted one. " More

By a verified traveler on Thu 12 Sep 2019

Points Of Interest

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Hotel Description

4-star hotel near Tate Britain

City center stay

Within a 10-minute walk of this London City Centre hotel, you'll find Tate Britain and Houses of Parliament. Also, Westminster Abbey is within half a mile (1 km) and Big Ben is within 2 miles (3 km).

Renovated in 2018

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. A terrace, dry cleaning, and luggage storage are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 464 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, free newspapers, and free bottled water are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$157* Per night/room Jul 4 - Jul 5

Deluxe Queen Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed (Master, Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London - Westminster ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London - Westminster

Everyone (15) Couples (2) Family (1)
5 out of 5
Loved the bat and all employees. The chocolate cookies are tasty and were available when ever we wanted one.

Posted by on Sep 12, 2019

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5 out of 5

Posted by on Sep 5, 2019

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4 out of 5

Posted by on Aug 11, 2019

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5 out of 5
The FREE Chocolate Chip cookies and the location of the hotel

Posted by on Jun 12, 2019

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5 out of 5
Great location to get around the city and within walking distance of some major must-see locations!

Posted by on Jun 10, 2019

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2 out of 5
The rooms are small and bathroom is antique with mold.

Posted by on Apr 27, 2019

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4 out of 5

Nice hotel excellent location in London

Pros: Convenient location, good sized room, generally courteous hotel staff.
Cons: Telephone capabilities for outgoing calls are a must, reception should be more attentive to answer and forward incoming calls to rooms.
Location: Conveniently located to London tourist sites - Buckingham Palace, Houses of Parliament, Big Ben, Tate Art Museum, Westminster Abbey and restaurants.
Overall good experience. However, outgoing calls from room were blocked and not fixed during our entire 8 day stay. Also, incoming calls did not get through to room since calls were not answered and forwarded to room by reception. Room cleaning was not up to standard, trash was not emptied.

Posted by , from Chicago, Illinois on Aug 23, 2018

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5 out of 5
Staff was very helpful and friendly. The rooms are nice in size and very comfy. Located close enough to walk to major attractions. Really enjoyed my stay...

Posted by on Jul 23, 2018

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4 out of 5
Nice hotel. The hotel was very clean. Restaurant down stairs for breakfast was a little disorganized. The lounge in the first floor lounge was hit or miss for service in the evenings. Well worth the price. Ice machines need to be fixed and work better.

Posted by on Jul 23, 2018

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5 out of 5

Excellent hotel in a quiet part of London.

We wanted to stay close to the attractions in London and this hotel was excellent. Clean rooms, hotel staff was fast to fix small issues. Room service was great. Taxis are always street side. A no worries hotel.

Posted by , from PA, USA on Nov 19, 2017

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About the DoubleTree by Hilton Hotel London - Westminster

Location 30 John Islip Street, London, England SW1P 4QP

Renovations + Closures

This property is closed from 24 March 2020 to 14 June 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel London - Westminster. A complete renovation of DoubleTree by Hilton Hotel London - Westminster was completed in 2018. This 4-star London hotel is smoke free.

  • 464 guestrooms or units
  • 14 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (27.8 km / 17.3 mi)
  • Train station: London Victoria Rail Station (1.7 km / 1.1 mi)
  • Metro station: Pimlico Underground Station (0.8 km / 0.5 mi)

Room Amenities

DoubleTree by Hilton Hotel London - Westminster offers 464 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.

Art St Kitchen - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 21.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Westminster
  • DoubleTree Hilton London Westminster
  • DoubleTree Hotel London Westminster
  • DoubleTree London Westminster
  • Hilton DoubleTree London Westminster
  • Hilton Hotel London Westminster
  • Hilton London Westminster Hotel
  • Hotel DoubleTree
  • London Westminster DoubleTree
  • London Westminster Hilton
  • DoubleTree Hilton Hotel Westminster
  • DoubleTree Hilton Westminster
  • DoubleTree by Hilton Hotel London - Westminster Hotel
  • DoubleTree by Hilton Hotel London - Westminster London
  • DoubleTree by Hilton Hotel London - Westminster Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.