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citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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Photo gallery for citizenM London Victoria Station

Property amenity
Exterior
Breakfast, lunch and dinner served
Interior detail
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room, 1 King Bed

9.2 out of 10
Wonderful
(330 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 4 min drive - 1.3 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • Flat Iron
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Duke of York - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 2,669 reviews
$117 nightly
The price is $140
Aug 31 - Sep 1
Total includes taxes and fees
Hotel Riu Plaza London Victoria

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

How close is citizenM London Victoria Station to the airport?

CitizenM London Victoria Station is 10.1 mi (44-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Aug 26, 2025 start from $191.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Victoria Station have an airport shuttle?

Airport shuttle services are not available at citizenM London Victoria Station.

Does citizenM London Victoria Station offer free breakfast?

Free breakfast isn’t provided at citizenM London Victoria Station, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM London Victoria Station?

No, there is no casino at this property.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Victoria Station?

Free parking is not available at this property.

Does citizenM London Victoria Station have a pool?

CitizenM London Victoria Station does not have a pool.

Does citizenM London Victoria Station have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Victoria Station have a spa?

There are no spa services available at this property.

How close is citizenM London Victoria Station to downtown London?

CitizenM London Victoria Station is 1 mi away from London.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1489 out of 1960 reviews
Rating 8 - Good. 345 out of 1960 reviews
Rating 6 - Okay. 80 out of 1960 reviews
Rating 4 - Poor. 25 out of 1960 reviews
Rating 2 - Terrible. 21 out of 1960 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Stayed 3 nights in May 2025

6/10 Okay

polyna

Liked: Cleanliness, staff & service, room comfort
Too many homeless people next to the hotel felt very unsecured. Also priced a lot for a small room
Stayed 3 nights in May 2025

10/10 Excellent

Svetlana

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay at CitizenM London was excellent overall. Despite initial check-in difficulties due to unforeseen booking issues, the staff quickly resolved everything with exceptional care. Our room was impeccably clean, very comfortable, and easy to access—ideal for a short stay. Additionally, the breakfast options were outstanding, offering an impressive variety that could satisfy even the most extravagant tastes and accommodate a healthy lifestyle. Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Darryl

Stayed 2 nights in May 2025

10/10 Excellent

Elia, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in May 2025

10/10 Excellent

NASREEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the major attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Maryna

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience staying at citizen M Victoria station hotel. Friendly staff, walkable distance to Buckingham palace and park. Love it!
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Monty, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Victoria station, which is near to major attractions in London, such as Westminster Abbey, London Eye, etc. The breakfast was good and healthy, and staffs are friendly and helpful.
Stayed 5 nights in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Warm welcome at reception. Room is a good size , comfy bed, and excellent shower. Close to train station, handy for bus and tube. Victoria is a busy, noisy area. Room was very quiet.
Stayed 2 nights in May 2025

2/10 Terrible

Iris

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Small and not helpful at all. Smallest room I have ever seen
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central London, very close to Victoria station. The breakfasts were excellent and good value for money. The rooms were clean and very high tech with everything controlled from an iPad. The staff were extremely helpful and friendly. A special shoutout to Rishi, a tall Australian young man who was always helpful and had a big smile on his face! Thank you Rishi - you helped make our stay a wonderful experience.
Stayed 3 nights in May 2025

10/10 Excellent

Cara

Stayed 1 night in May 2025

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated and funky property, lovely bar area downstairs in the hotel. Rooms on the smaller side but huge comfy beds. Bathroom is like a pod in the room which is ok. Biggest disappointment was there was no kettle/cups to be able to make a drink. Having to spend an additional £7 on two cups of tea and having to go downstairs and get it in the morning was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of where this property is located could easily get you anywhere in London as well as the rest of the UK. Its very modern and absolutely perfect for people that know they are going to be exploring all day. The bed was super comfy with drawers under that you could fit your whole suitcase in, as well as a safe drawer. The staff was plentiful and very helpful with the computerized checkin/checkout. We are older, so that was a blessing. Breakfast was amazing. It had everything for any breakfast tastes. Artisan breads, fruits, smoked salmon, eggs, sausage etc. No wait, just grab and go. A few homeless outside as its SO close the Victoria Station, but no issues. We would defo stay again, and even have looked for some of their other hotels while traveling. We've told family and friends in the US and UK that travel frequently to London.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
First time staying at sn. M hotel, definitely won’t be our last. Staff was amazing, hote was clean, quick and convenient to Victoria station. Breakfast
Stayed 1 night in May 2025

6/10 Okay

DONALD LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, very little space, bed was against the wall on two sides, which made it difficult to get in and out. No fan in the bathroom, and the shower leaked. But the location to the subway was ideal for us.
Stayed 3 nights in May 2025

10/10 Excellent

daniella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay the only thing is the approach to t

Stayed 3 nights in May 2025

10/10 Excellent

Monty, Mississauga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 2 nights in May 2025

8/10 Good

Dixie, Madison

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location.
Stayed 1 night in May 2025

4/10 Poor

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable

They need to focus more on comfort than electronics. If you want a relaxing vacation find a different hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible bathroom was one of the best designed I've ever stayed in. Fold down grab bars everywhere. Soap dispensers next to the shower bench but without having to contort yourself to reach them. Bed is not very accessible for two occupants as you can only get out of one side, and the other person must climb over the one closest to the edge. Also, by only having a nightstand on one side of the bed it's not too good for having any devices near the second person at night. We solved this by moving the pillows to the 'foot' of the bed, where there's a huge table for putting stuff on. This is only likely to be a problem in the accessible room, due to needing the space for wheelchair access to the side of the bed. Staff were great. Breakfast is excellent. iPad control of all in-room devices worked well.
Stayed 4 nights in May 2025