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Best Western Parkside Inn

2.5-star property
80 Chenault Road, Frankfort, KY 1-855-201-7819

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3.4 out of 5
See all 15 Travelocity Reviews

"Good location. Clean property. " More

By a verified traveler on Fri 06 Aug 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Art Deco Frankfort hotel

In Frankfort

You'll be within 2 miles (3 km) of Prodigy Vineyards & Winery and 6 miles (10 km) of Kentucky State University with a stay here. Capitol View Park and Kentucky Vietnam Veterans Memorial are also within 6 miles (10 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. A computer station, dry cleaning, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94* Per night/room Sep 19 - Sep 20

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Parkside Inn ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Parkside Inn

Everyone (3) Couples (1) Family (4) Other (1)
5 out of 5
Good location. Clean property.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 7, 2021 by Ali

Thank you for the great review!

4 out of 5
Overall I thought the hotel was a good value. Nice and clean and the staff was very friendly and helpful. The rooms were a little dated and could use some refreshing (like a new mattress). But being it was $40 less than an updated hotel, it was a good value for the price.

Posted by on May 3, 2021

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Comment from Hotel Management

May 17, 2021 by Madison Chism

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1 out of 5

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 29, 2021 by MC

On behalf of our entire team, I would like to apologize for not exceeding your expectations.

2 out of 5
The hotel staff was excellent and good breakfast. The beds were the worst I have ever tried to sleep in.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by MJ

We apologize for the inconveniences. We hope you return to stay when your travels bring you back to Frankfort, KY.

2 out of 5
Staff was ok. We paid $125/night/room and not worth to spend that much money to this hotel. It’s $50/night room hotel. Breakfast was not that good. Probably I would have booked other room around $50 would have saved me lot of money.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Madison Joest

We apologize for any inconveniences.

1 out of 5

Perhaps the worst hotel/motel stay I've had ever.

Pros: Location
Cons: Overhaul and staff training to appreciate customers. Update rooms. Advise of second floor conditions regarding no elevators.
Location: Waffle House and some shopping nearby. Cracker barrel close.
Two story hotel, no elevator, no bell staff no warning that this might be the case. Poor parking Ambivalent staff Except for Marilyn and Anna housekeeping maids that saw two 70+ women struggling to get our belongings down the stairs as we were leaving. Price was ok but not considering the stairs and struggles to get to the room. Very disappointing visit. Location was OK

Posted by , from OK on Jun 22, 2017

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2 out of 5

Old facilities , crowded breakfast room, rude man

I would not stay there again. The building is very old and the water out of the sink has a bad smell. The beds and pillows are uncomfortable. The breakfast room is too small, it gets very crowded . We made our reservation in Jan 2016 a looking for a pet friendly hotel for our 4 lbs chihuahua. During our stay a male employee came up to us to say that they were recently changing to non pet friendly and it was very unpleasant.

Posted by on May 2, 2016

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5 out of 5

very good location...close to keeneland racetrack

Pros: location....will stay here again
Cons: wifi needed to be accessable
Location: we only went to the track...mall across the street
nice hotel....easy to find. helpful staff free breakfast

Posted by , from st. louis on Apr 21, 2015

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5 out of 5

Almost better than home!!

Pros: Free breakfast, Close restaurants, Quiet
Easy to find with lots of nearby things to do. Friendly staff. Large "chilled" rooms in summer heat. Very comfortable bed! (Rooms have a slight lingering odor of cig smoke but not terribly unpleasant.) Bountiful breakfast buffet! Would definitely return and recommend!

Posted by , from Memphis on Jun 20, 2012

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4 out of 5

Great place to stay

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
I have stayed frequently at this hotel. The room is comfortable and staff is friendly. Unlike most hotels that you can hear individual's in the next room, the rooms are very quiet.

Posted by , from North Vernon, IN USA on Nov 5, 2011

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About the Best Western Parkside Inn

Location 80 Chenault Road, Frankfort, KY 40601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Best Western Parkside Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Best Western Parkside Inn was completed in March 2018. This Art Deco Frankfort hotel is smoke free.

  • 99 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Parkside Inn offers 99 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Parkside
  • Best Western Parkside Frankfort
  • Best Western Parkside Inn
  • Best Western Parkside Inn Frankfort
  • Best Western Frankfort
  • Best Western Parkside Hotel Frankfort
  • Frankfort Best Western
  • Best Parkside Frankfort
  • Best Western Parkside Inn Hotel
  • Best Western Parkside Inn Frankfort
  • Best Western Parkside Inn Hotel Frankfort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.