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"Stayed here while visiting family. The hotel staff was very friendly. The room was very clean and comfortable. Could use more outlets in the room but ... " More

By a verified traveler on Wed 30 Dec 2015

Hotel Description

Knoxville guestrooms with free WiFi

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Ramsey House Plantation and Fort Loudoun Lake. Knoxville Zoological Gardens and Knoxville Zoo are within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 64 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include DVD players, hydromassage showerheads, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Aug 26 - Aug 27

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Best Western Plus Strawberry Inn & Suites ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Strawberry Inn & Suites

Everyone (4) Other (1)
4 out of 5

Posted by on May 5, 2019

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2 out of 5


Pros: The Lady that work the Breakfast bar was VERY sweet to all of the customers and needs a raise.
Cons: NO SMOKING in the hotel. Or put all the smokers on the third floor. And make it no smoking in the elevators.
Location: N/A
The first night we stayed we was on the second floor, it was good the room was clean and smoke free. The bed had a very nice comforter on it and the mattress didn't make my back hurt. The next time we stayed 4 days later, we was put on the third floor. The room smelled of smoke and when walking out of the room into the hallway and into the elevator, it smelled of cigarette smoke, and our clothes stunk like smoke too. I have allergies and the smoke smell gave me headaches. I said something to the person at the front desk as I was checking out and she stated that I was yelling at her, I did raise my voice but I did not yell. However, I told her about the smoke smell and she didn't seem to care being she is a smoker herself all she noticed is that I raised my voice.

Posted by on Aug 14, 2016

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5 out of 5

Christmas stay

Stayed here while visiting family. The hotel staff was very friendly. The room was very clean and comfortable. Could use more outlets in the room but it wasn't a deal breaker.

Posted by on Dec 30, 2015

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4 out of 5

Great stay

We had a great stay at this hotel but one this I didn't like is the non smoking floor smelled like people were smoking on it. I would walk down the hallway in the morning and it would smell like cigarette smoke. But other than that it was a great stay!

Posted by on Sep 21, 2015

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1 out of 5

Not Best Western quality

Pros: Free Internet, clean, spacious
Cons: Poor breakfast, light shining in window, unfriendly staff, uncomfortable bec
This room was clean and well laid-out & designed, except for the light shining right in our window (and the bed is right next to the window). However, the bed was awful! It was hard as a rock and had a dip in the middle. We told the night clerk, who could do nothing. She told the day manager, who was not kind. "I've been waiting all day for you" (we were at a family function & had told the night person this). To their credit, they did flip the mattress, which was fine when we napped on it in the afternoon, but it settled or something because it got the dip again. We met friendly people all over Tennessee, but not here, except Elizabeth, the breakfast lady. She's a delight. Too bad the breakfast was so bad. We didn't even eat there the second day. We usually like our Best Western stays, but not this one.

Posted by , from Sparks, NV, USA on Dec 16, 2012

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5 out of 5

Good staff. Good location. Pleasant visit.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Best Western Strawberry Plains was a pleasant place to stay. The staff was friendly and helpful. This breakfast was tasty and hot. I recommond this hotel.

Posted by on Nov 16, 2011

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3 out of 5

This hotel needs more parking security or lights

Pros: Free breakfast, Free Internet
Cons: lack of parking, need improved parking lights
I chose this motel because it was located just outside of Knoxville and was convenient to the interstate. I got to the motel late and had no place to park my vehicle (I was towing a trailer). I tried to get help from the front desk clerk, but she was not helpful and was more scared of keeping the door closed during the late night hours. All of the other parking lots in the area had "no parking" signs so I ultimately squeezed my truck into a space that was not very secure. That night someone stole items from my truck. The room was OK, the beds were comfortable. The breakfast in the morning was good.

Posted by , from Darlington, SC, USA on Nov 15, 2011

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4 out of 5

Great night on long road trip

This hotel was clean and comfortable. The room was large and comfortable. My wife and I stayed for one night on a road trip. The free breakfast was fine, but not a large selection and not many healthy options. The hotel is not as nice as Marriott level hotels and is about as nice as a good Holiday Inn hotel. This hotel was nicer than some of the Best Westerns where I have stayed.

Posted by on Oct 11, 2011

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5 out of 5

Perfect for a quick stop

I found the hotel to be comfortable, clean, and relatively quiet (compared to most). Had nice variety at breakfast station both hot and cold items. It was a quick stop for us on our way to Gatlinburg so did not use much of the facility.

Posted by on Aug 24, 2011

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4 out of 5

Not the Marriott, but totally would stay here again!

Because we have two small kids (including a 1 year old that needs milk), we required some place that had a refrigerator. We generally do the Residence Inn because it is rather roomy for us, but I was pleasantly surprised here. Their definition of "suite", though, is different than mine. I think of two separate rooms and this was not the case here. However, there was a "sitting" area w/ ample room to move around in and consisted of a pull-out sofa-bed and a chair. There was also a desk in this area and a taller dorm-like refrigerator. It was perfect for us. The pillow-top King bed was an added bonus...those are the best!!!!!!!!!! The front desk employees were friendly (total truth to the statement "southern hospitality") and everything was spotless. We had quiet evenings....no noise around us (although I am sure you can get the "wrong" people next to you anywhere). Breakfast was an extended "continental", I guess you could call it. It had your cereals, eggs, sausage (there was meat on that bar!), pastries, waffles, toast, coffee, OJ, etc. The area can be a little congested with everyone going at one time, but other than that...I have totally no beefs with this hotel. NONE. Very very close to the exit to take you to Gatlinberg, as well. For the price, you can't beat it...at all. I've underestimated Best Westerns and am glad I allowed my husband to book here!

Posted by on Apr 22, 2008

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About the Best Western Plus Strawberry Inn & Suites

Location 7260 Saddlerack St, Knoxville, TN 37914

Property Features

Best Western Plus Strawberry Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 360 square feet (32 square meters). The business-friendly Best Western Plus Strawberry Inn & Suites also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 360 sq ft of conference space
  • 32 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Knoxville, TN (TYS-McGhee Tyson) (38 km / 23.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Strawberry Inn & Suites offers 64 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM

Special check-in instructions:

Guests arriving after regular check-in hours must contact the property in advance to arrange late check-in. Guests can contact the property using the number on the reservation confirmation received after booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • Number of children who can stay free - 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Strawberry
  • Best Western Plus Strawberry Inn
  • Best Western Plus Strawberry Inn Knoxville
  • Best Western Plus Strawberry Knoxville
  • Best Western Strawberry Hotel
  • Best Western Plus Strawberry Inn Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.