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Embassy Suites by Hilton Knoxville West

4.0 star property
4-star hotel near Turkey Creek Shopping Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
9621 Parkside Dr, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Turkey Creek Shopping Center
    ‪5 min drive‬
  • West Town Mall
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio, One King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout drapes

King, Premium Suite

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, One King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, One King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

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Lobby lounge

THE TENNESSEAN Hotel

Downtown Knoxville
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,000 reviews
The price is $257
$217 nightly
$257 total
Total includes taxes and fees
Jun 29 - Jun 30
THE TENNESSEAN Hotel

About the neighborhood

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Fort Loudoun Lake and Tennova Hospitalist Group. Also, Turkey Creek Shopping Center is within 3 miles (5 km) and Regal Pinnacle is within 6 miles (10 km).

What's nearby

  • Dead Horse Lake Golf Course - 2 min drive - 0.7 miles
  • Turkey Creek Shopping Center - 5 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.7 miles
  • Pellissippi State Community College - 6 min drive - 4.7 miles
  • University of Tennessee - 14 min drive - 11.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel near Turkey Creek Shopping Center
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Drury Inn & Suites Knoxville West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, 1,216 reviews
$105 nightly
The price is $124
Jun 29 - Jun 30
Total includes taxes and fees
Drury Inn & Suites Knoxville West

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Jul 19, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the area .
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Nice clean room and the reset of the facility. Service was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Charysse, Buford

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here, won’t be my last
Stayed 2 nights in Feb 2025

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Julie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful everything was in great condition in my room. Loved that they tvs said my name, always a great touch. Elevators were quick. My only complaint is that I wasn't given any notice that the pool and hot tub weren't working because that's the main reason I chose this hotel. So bummer but still a very nice place.
Stayed 1 night in Jan 2025

8/10 Good

Elena, Stouffville

Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at this property. The housekeeping staff did a good job at keeping the property clean. Happy hour downstairs is a must and the dinning options wasnt bad either. Only complaint was one of the waitresses automatically added gratuity to my dinner without telling me and when i added my gratuity she came out with well enough. Other than that the staff was helpful and friendly
Stayed 5 nights in Jan 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, room was clean and bed was comfortable. bathroom was missing a few hooks that were ripped off and not repaired. Good overall
Stayed 1 night in Nov 2024

8/10 Good

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no noise

We were concerned that the interstate traffic noise would be loud and disturbing, but we heard nothing at all. Noise barriers were most effective.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Amenities
They tried to put us in a new room they had made on the 1st floor but it was not cozy or inviting, the curtains didn’t close, so they put us in the 4th floor and we loved our room and could have stayed longer. We loved it, The breakfast and staff at breakfast were so awesome. We enjoyed the fresh cooked omelettes. One of Our favorite parts of staying there.
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right off the highway
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Awesome property. Convenient to the interstate for travelers. Car dealerships and storage lots all around so it's not the greatest location but the good news is that you really don't have to leave property if you don't want to leave the property you don't have to. There are plenty of good restaurants around for meals.
Stayed 1 night in Nov 2024

6/10 Okay

Linda, Franklin

Traveled with partner
Disliked: Staff & service
The front desk staff was rude. The shampoo, conditioner, etc was poor. Stay at the Drury Inn down the street. It's much nicer.
Stayed 1 night in Nov 2024

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christy

Stayed 1 night in Nov 2024

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024