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Downtown Jacksonville stay
A stay at this Downtown Jacksonville hotel places you within half a mile (1 km) of Museum of Science and History and 2 miles (3 km) of Jacksonville Landing. Jacksonville Symphony Orchestra and Jacksonville Museum of Modern Art are also within 2 miles (3 km).
This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.
Free WiFi, kitchens
The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.
Jul 22, 2019 by Hotel Management
Thank you for the feedback. We are sorry for the discomfort you had with the mattress and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
May 31, 2019 by Hotel Management
Thank you for the feedback. We are sorry our hotel did not meet your expectations and regret your stay was not a pleasant one. We have shared your feedback with the appropriate team so that we can imp[rove our service and facilities going ahead. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Apr 19, 2019 by Hotel Management
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Feb 22, 2019 by Hotel Management
Thank you for staying at our hotel. We are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Feb 20, 2019 by Hotel Management
Thanks for the feedback. We are glad to read you had a comfortable stay and liked some aspects of our hotel. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon at Extended Stay America. Sincerely, Hotel Management
Jan 14, 2019 by Hotel Management
We sincerely apologize for falling short of your expectations for a hassle-free and enjoyable stay. Your feedback has been shared with every department involved, and we are working hard to deliver the type of hospitality that you should always expect from us. We greatly value your patronage and hope you re-evaluate us on your next visit as we hope to regain your confidence in our brand. Sincerely, Hotel Management
Sep 19, 2018 by Hotel Management
Paul, thank you for reviewing your stay. We apologize for the inconvenience you had due to our hotel policy and for not meeting some of your expectations. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Also, all our rooms have a full-size refrigerator which has ice trays in it for our guests’ convenience. Therefore, we do not have the ice machine on our property. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Jacksonville -Riverwalk -Conv Center also features a vending machine, laundry facilities, and a safe deposit box at the front desk. Parking is available for a fee. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Extended Stay America - Jacksonville -Riverwalk -Conv Center offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.