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Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

2.5 star property
Hotel near EverBank Stadium in Jacksonville

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Photo gallery for Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1413 Prudential Dr, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪15 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

Downtown Jacksonville stay.You'll be steps from Jacksonville Historical Center and within a 10-minute walk of Museum of Science and History with a stay at this Downtown Jacksonville hotel. Friendship Park and Baptist Health are also within half a mile (1 km).

What's nearby

  • Florida Theatre - 15 min walk - 0.8 miles
  • Prime F. Osborn III Convention Center - 3 min drive - 1.3 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.5 miles
  • Daily's Place - 4 min drive - 1.9 miles
  • EverBank Stadium - 5 min drive - 2.1 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Ruth's Chris Steak House - ‬8 min walk
  • ‪Kava & Company - ‬6 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪V Pizza - ‬7 min walk

About this property

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr

Hotel near EverBank Stadium in Jacksonville
Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Jacksonville Riverwalk Conv Ctr also features a vending machine, laundry facilities, and an elevator. Parking is available for a fee.

This Jacksonville hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8.60 per day)

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.60 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville
Extended Stay America Jacksonville Riverwalk
Extended Stay America Riverwalk
Extended Stay America Riverwalk Hotel
Extended Stay America Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk Jacksonville
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk Conv Center Hotel
Extended Stay America Riverwalk Conv Center Hotel
Extended Stay America Jacksonville Riverwalk Conv Center
Extended Stay America Riverwalk Conv Center
Extended Stay America Jacksonville Riverwalk
Extended Stay America Jacksonville Riverwalk Conv Center

Frequently asked questions

How close is Extended Stay America Suites Jacksonville Riverwalk Conv Ctr to the airport?

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr is 17.8 mi (23-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

Does Extended Stay America Suites Jacksonville Riverwalk Conv Ctr have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr.

Does Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offer free breakfast?

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr?

No, there is no casino at this hotel, but bestbet Orange Park (20-min drive) is nearby.

What time is check-in at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Extended Stay America Suites Jacksonville Riverwalk Conv Ctr?

Free parking is not available at this hotel. Self parking is available for USD 8.60 per day.

Does Extended Stay America Suites Jacksonville Riverwalk Conv Ctr have a pool?

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr does not have a pool.

Does Extended Stay America Suites Jacksonville Riverwalk Conv Ctr have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Jacksonville Riverwalk Conv Ctr to downtown Jacksonville?

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr is 1.1 mi away from Jacksonville.

Extended Stay America Suites Jacksonville Riverwalk Conv Ctr Reviews

Reviews

6.2
Rating 10 - Excellent. 240 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 169 out of 1012 reviews
Rating 4 - Poor. 181 out of 1012 reviews
Rating 2 - Terrible. 225 out of 1012 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible Start to Finish

No one at reception on arrival (8 pm). Checkin process overly complex. Roaches in lobby at elevator and room-level hallway. Room-level floors filthy entire stay. Kitchen sink filthy. Over half TV stations “No Signal.” No answer at recreation; had to walk down, wait for attendant to show up. Wheels on luggage cart flat; hard to guide loaded; reception indifferent when pointed out. “Grab-n-Go” breakfast not designated on site. Parking fee (IN OUTSIDE LOT!) VERY few waste cans in common areas. Positives: low pet fees; comfy bed; overall value.
Stayed 1 night in Jun 2025

4/10 Poor

Earl

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not god

Mattress was worn out two years ago, not sure what’s going on. Vehicles in parking lot had speakers that vibrated the building, no one seemed to react. The hotel is in poor condition, now I no why it was so cheap
Stayed 3 nights in Jun 2025

8/10 Good

David Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inexpensive accommodations. This is not a “nice” hotel but is completely adequate. It caters to hard-working people who are in a transition period or working away from home. The staff is friendly and helpful and have a great rapport with the folks who have been there for weeks or months.
Stayed 1 night in May 2025

6/10 Okay

Edwin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Christian

Traveled with partner
Disliked: Amenities
The room was decent for the price. I did not like having to pay for parking, but I was only there for one night. I wouldn’t have stayed two nights.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bed sheets had a yellow discoloration and the faint scent of urine was noticeable in the room. Communal hallway floors were sticky and had a musky odor to them as well. Also, my first encounter with cockroaches in a hotel. You get what you pay for, but it shouldn’t be this bad.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Ann

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for the money, clean room and easy check in. They do charge a small parking fee per day if you park a car in the parking lot. Also the vending machine and drink machine were both broken.
Stayed 1 night in Jun 2025

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2025

6/10 Okay

Dennis

Stayed 1 night in May 2025

10/10 Excellent

Jameelah

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Just ok

It was in a great location close to the hospital. Could you updates not the free breakfast was good.
Stayed 1 night in Mar 2025

4/10 Poor

charles

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Didn’t like being treat like a criminal at check-in. The parking fee and deposit was a surprise.
Stayed 5 nights in Apr 2025

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not the best room…

Front desk staff were very pleasant. The room was extremely dated. The refrigerator and microwave look like there are from the 80’s. Walls and laminates were peeling away, and made it appear unclean and sad.
Stayed 1 night in May 2025

2/10 Terrible

Betzaida

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very unsatisfied

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Extended Stay Roaches of America

The first night was fine. The hotel is dated and dark but appeared to be clean. There was a smell I couldn’t identify but I figured we will be at the jazz festival, we won’t be impacted by it much. The night of May 24th, we arrived back from the jazz festival and showered and was getting ready for bed only to see a roach crawling on the wall then my husband discovered on crawling across the floor. We called the front desk, the lady comes and sees us he roaches and offers us another room. Wait, what? You all have roaches, it was then that I identified the smell, they had fumigated. The naive front desk person believed that roaches in one room is not an indicator of roaches throughout the facility. The fumigation was NOT a preemptive measure because they already have roaches. The naive young lady said maintenance is not here so I cannot have them spray, which indicated to me, that this is their routine process for this routine complaint. I asked for a refund for the last night because my husband and I packed so quickly and drove several hours home, tired and exhausted from our enjoyment In Jacksonville, the young lady put me off and asked that I call to speak with a manager in the morning. I called and was put off again and referred to guest relations. I am hopeful that Hotels.com will honor our request, otherwise I will dispute the entire booking with my credit card. What a terrible ending to a great weekend.
Stayed 2 nights in May 2025

2/10 Terrible

Scott

Stayed 1 night in May 2025

6/10 Okay

Josetta

Disliked: Amenities
No hairdryer in bathroom ! They’re not emptying garbage .
Stayed 1 night in May 2025

2/10 Terrible

mallikharjunarao

Stayed 1 night in May 2025

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Felt very dirty, smells very bad, outdated. Shower was leaking, ceiling was dirty, floor felt dirty
Stayed 1 night in May 2025