Compare All-Inclusive Resorts in Isla Mujeres in 2026

"We rented this place mainly for the beach. It is by far the best on the island, incredible is the only word to describe it! Good snorkelling a few steps into the water & shallow so you can float & chill for hours in crystal clear water. The rooms are run down but very clean daily. Our air conditioner didn’t work & they moved rooms for us. We were disappointed on our arrival bc the pictures on the website & Expedia are not what we got. All the pics have incredible full ocean views & ours was on the 4th floor so had a partial ocean view that you couldn’t see from the deck sitting. They moved us to the other side of the hotel as all the back ones have full ocean views & are beautiful as on Expedia. It would be nice to put full or partial ocean view as this would be more accurate. The staff were helpful in accomodating this 2 days later when a room was ready. Great showers! Beds are reasonably comfortable. Food was subpar. Good breakfast buffet & the Mexican restaurant was a 5/10. The grill was less than 5. The ceviche bar open all day was delicious. We ate fish, shrimp & octopus tacos every day! Staff are all incredible. Tip well, they deserve it!! They work hard!! Lots of loungers & we never had a problem getting some anytime of the day! You ask staff for an umbrella & they set it up where you want it. The most annoying thing the first few days was the staff trying to sell memberships to the resort. They are very pushy & follow you around. We were firm & they laid off. "

"While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles. "

"Great location! Staff was wonderful "

"Location location location! "