"The service at Zoetry is impeccable! We were greeted at the port to take their complimentary catamaran. My cap blew in the water and they insisted on ... " More
A stay at this hotel places you within half a mile (1 km) of Garrafon Natural Reef Park and 6 miles (10 km) of Norte Beach. Mujeres Beach is within 12 miles (20 km) and Cancun Mall is within 16 miles (25 km).
This all-inclusive hotel features a private beach, a full-service spa, and 2 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.
Jan 25, 2021 by Mercedes Gancedo e-Concierge & Social Media
Greetings LiseLenee, Thank you for taking the time to rate our resort. We are glad to know your experience was the most pleasant one and hope to have the honor of welcoming you back in the near future. Best Regards
May 7, 2019 by Social Media Coordianator
Dear SpringBreak, Thank you very much for taking a minute to share your kind comments and constructive feedback, please allow me to let you know that we have shared it with our management team. We are looking forward to welcome you back. Our best regards! Arturo Alcalá
May 7, 2019 by Social Media Coordinator
Dear guest, Thank you for taking the time to write to us and share your experience and rank our beautiful resort on this platform regarding your stay with us. We are looking forward to welcome you back, Our best to you! Arturo Alcalá
Dec 27, 2018 by eConcierge
Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can know about our distinguished guest's experiences as well as to have the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Kind regards! Karen Núñez eConcierge
Jan 25, 2016 by General Manager
Dear, Amy Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Secrets Resorts brand standards. Your feedback has been shared to the team as a motivation to keep up our work. We look forward to have you back at Zoëtry Villa Rolandi, your home in the Mexican Caribbean. Your Host, Marco Soria General Manager
May 21, 2016 by General Manager
Dear Guest, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Your Host, Marco Soria General Manager
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. This Mediterranean hotel also offers a spa tub, a steam room, and a fitness center. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Isla Mujeres hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive offers 35 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
The hotel hosts a free manager's reception daily.
Casa Rolandi - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Le Metissage - Overlooking the ocean and pool, this restaurant specializes in fusion cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.
Special check-in instructions:
Guests must transfer via Boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 55 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.