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4.2 out of 5

"Mia reef was great! The staff and property were fantastic. We can’t wait to come back! " More

By a verified traveler on Mon 30 May 2022

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Hotel Description

4-star beachfront property near Norte Beach

On the beach

Within a 10-minute walk of the property, you'll find Norte Beach and Miguel Hidalgo. Also, Isla Mujeres Ferry Terminal is within 2 miles (3 km) and Mundaca House is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Families will appreciate the free kid's club, complimentary bicycles, and free supervised childcare.

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$312* Per night/room Oct 18 - Oct 19

Superior Ocean Front Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Aqua Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Villa Ocean Front Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mia Reef Isla Mujeres - All Inclusive ratings based on 49 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mia Reef Isla Mujeres - All Inclusive

Everyone (14) Couples (21) Family (12)
1 out of 5
The beach only.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 22, 2022 by Concierge

Good afternoon Mrs. AliThanks for choosing Mía Reef !!Your observations are constructive and motivate us to work in these areas as our priority will always be your satisfaction and comfort. Can you please help us telling us what happened?Warm regards

5 out of 5
Mia reef was great! The staff and property were fantastic. We can’t wait to come back!

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 12, 2022 by Community Manager

Dear, Kayla. We truly appreciate your comments about our Paradise at hotel Mia Reef Isla Mujeres. We would love to welcome you one more time at our hotel. Regards.

2 out of 5
By mistake I did double booking and even hotel staff and knew it was honest mistake and we never use second room that was booked by mistake - they never refund me money. Billing department never answered calls and e - mails. Not honest !!!

Posted by on May 16, 2022

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Comment from Hotel Management

Jun 12, 2022 by Community Manager

Dear, Oksana. Thank you for giving us the opportunity to review your feedback! We are sorry if we could not fulfill your expectations but we appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. I have noted all your comments and suggestions which we will constructively use to improve our services and facilities. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards

5 out of 5

Posted by on Apr 15, 2022

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5 out of 5
Beautiful views

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 31, 2022 by Community Manager

Dear, Michael Patrick. We truly appreciate your comments about our Paradise at hotel Mia Reef Isla Mujeres. We would love to welcome you one more time at our hotel. Regards.

2 out of 5

Posted by on Feb 13, 2022

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5 out of 5
They had the best beaches of any property we have ever stayed at. Great water and snorkeling right there! Although the property shows its age a bit, the scenery more than made up for it.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 15, 2022 by Community Manager

Dear, Darren Devon. We truly appreciate your comments about our Paradise at hotel Mia Reef Isla Mujeres. I have noted all your comments and suggestions which we will constructively use to improve our services and facilities. We would love to welcome you one more time at our hotel. Regards.

3 out of 5
Very clean resort. Beach absolutely gorgeous! Lacking in restaurants, only one restaurant that you make a reservation for and a taco shop and the buffet. One bar, need more bars! Food was not the greatest. No hot water in villa rooms. Was told water heater is too far away from that area.

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 3, 2021 by Community Manager

Dear, Tina. Thank you for giving us the opportunity to review your feedback. We are sorry if we could not fulfill your expectations but we appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. I have noted all your comments and suggestions which we will constructively use to improve our services and facilities. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards

5 out of 5
Anna at front office was great. Always friendly and very helpful Beach , Bar, Room cleaning and activities staff were off the chart excellent. Property is beautiful , nighttime entertainment was great. Can't wait to return.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Aug 4, 2021 by Mia Reef Isla Mujeres

Thank you very much for all your comments. Is glad for us to hear that your stay was a great. We can wait to have you soon again!

5 out of 5
Mia Reef is located on the north tip of Isla Mujeres. Their beach is across a small cove from one of the great beaches in the world- Playa Norte. The waters are clear and beautiful. The hotel has a great outdoor bar and restaurant, small pool, and beautifully landscaped grounds. Mia Reef is picture perfect

Posted by on Jun 21, 2021

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About the Mia Reef Isla Mujeres - All Inclusive

Location Calle Zazil-Ha S/N, Zona 7, Isla Mujeres, QROO 77400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and select beverages included

Not included

  • Minibar
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Transportation to offsite activities

  • Childcare not included
  • Taxes included
  • Buffet-style meals included
  • Spa/beauty facilities and services not included
  • Gratuities included
  • Transportation to offsite activities not included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Room service not included
  • All meals included
  • Minibar not included

Property Features

Mia Reef Isla Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. A free manager's reception is offered daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a sauna. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mia Reef Isla Mujeres - All Inclusive was completed in January 2016. Smoking is allowed in designated areas at this 4-star Isla Mujeres property.

  • 164 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The property hosts a free manager's reception daily.

Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.

Nearby Activities

A private beach, a marina, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Beach yoga on site
  • Free bicycles on site
  • Parasailing nearby
  • Beach volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.86 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Avalon Club Reef
  • Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
  • Avalon Reef Isla Mujeres
  • Mía Reef Isla Mujeres Resort
  • Mía Reef Resort
  • Mía Reef Isla Mujeres All Inclusive
  • Mía Reef All Inclusive
  • Mia Reef Isla Mujeres All Inclusive
  • Mia Reef All Inclusive
  • Mía Reef Isla Mujeres
  • Mia Reef Isla Mujeres
  • Mia Reef
  • Mia Reef Isla Mujeres All Inclusive All-inclusive property
  • Mia Reef All Inclusive All-inclusive property
  • Mia Reef Inclusive inclusive
  • Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
  • Mia Reef Isla Mujeres - All Inclusive All-inclusive property
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.