Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
4.5-star beachfront resort near North Beach

Choose dates to view prices

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Land view from property
2 outdoor pools, pool umbrellas, sun loungers
Boating

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

Premium Suite with Whirlpool bath

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Aluxes Room

  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Suite Luxury

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

About the neighborhood

Isla Mujeres

Beachside getaway.At this Centro - Supmza 001 resort, you'll be within a 5-minute walk of North Beach and Miguel Hidalgo. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Crayola House is within 3 miles (5 km).

What's nearby

  • North Beach - 1 min walk - 0.1 miles
  • Miguel Hidalgo - 2 min walk - 0.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 miles
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.4 miles
  • Dolphin Discovery - 9 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star beachfront resort near North Beach
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

How close is Privilege Aluxes Isla Mujeres Adults Only to the airport?

Privilege Aluxes Isla Mujeres Adults Only is 21.4 mi (116-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Privilege Aluxes Isla Mujeres Adults Only?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Privilege Aluxes Isla Mujeres Adults Only on May 7, 2025 start from $233.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Privilege Aluxes Isla Mujeres Adults Only have an airport shuttle?

Privilege Aluxes Isla Mujeres Adults Only offers an airport shuttle 24 hours a day, on request, for a charge of MXN 2000 per person, roundtrip.

How close is Privilege Aluxes Isla Mujeres Adults Only to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Privilege Aluxes Isla Mujeres Adults Only offer free breakfast?

Privilege Aluxes Isla Mujeres Adults Only offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Privilege Aluxes Isla Mujeres Adults Only?

No, there is no casino at this resort, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are nearby.

What time is check-in at Privilege Aluxes Isla Mujeres Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Privilege Aluxes Isla Mujeres Adults Only?

Free parking is not available at this resort.

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Privilege Aluxes Isla Mujeres Adults Only features 2 outdoor pools.

Does Privilege Aluxes Isla Mujeres Adults Only have a restaurant?

There are 3 onsite restaurants, offering options like Asian cuisine, a beachfront location, and light fare.

Does Privilege Aluxes Isla Mujeres Adults Only have a spa?

Pamper yourself with a day at Mystique, where you can enjoy deep-tissue massages, body wraps, and reflexology.

How close is Privilege Aluxes Isla Mujeres Adults Only to downtown Isla Mujeres?

Privilege Aluxes Isla Mujeres Adults Only is 1.8 mi away from Isla Mujeres.

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 748 out of 1140 reviews
Rating 8 - Good. 238 out of 1140 reviews
Rating 6 - Okay. 86 out of 1140 reviews
Rating 4 - Poor. 36 out of 1140 reviews
Rating 2 - Terrible. 32 out of 1140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KATHLEEN, AVON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the beautiful water and superior service with all kinds of options.

10/10 Excellent

Robin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Priveleges. We ended up with unit 616 which is a Deluxe Ocean view suite. This unit was at the beach end of the property and had an amazing deck and view. The pool decking has been upgraded to a composite material since our last visit which was a nice addition. The staff and food were excellent. Having breakfast and dinner at Playa Norte Beach Club, was fantastic. The loungers and palapas on the beach were relaxing and enjoyable. I would suggest booking garden or ocean view rooms at this property, as the other categories may put you on the street or graveyard side of the property. The location is great with walking distance to the beach, restaurants, shops and bars, plus many street food options. The ferry terminal is walkable, but it is only 100 pesos or so to take a taxi. I would rate this as an excellent place to stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Gina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was conveniently located. It was clean. The staff was primarily Spanish speaking only. They served margarine and I was unable to get butter. I haven't eaten margarine in 30 years. No 5 star resort should even cook with margarine. The food basically had no taste. The sandwiches and fries were ok. You had to use cards for beach or pool towels. A 5-star resort should have towels on chairs or available as often and as many as you need. For the price we paid, I can't believe they were so worried about steeling a few towels. The towels were not great quality, so I wouldn't want one anyway. They are understaffed horribly. One poor waiter was doing the entire beach area and one bartender. In my experience at other resorts, we had a bucket with ice and beer and drinks refreshed continuously. They would only put one beer in the refrigerator at a time. So we had to call room service or walk to the bar across the street to get another. Room service took about 30 mins. In comparison to other resorts I have stayed at in Mexico, I would give this one 3 starts at the most.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lynnette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to beautiful private beach and local restaurants & bars.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and everything about the resort was fantastic! Highly recommend.
Stayed 7 nights in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Stayed 5 nights in Dec 2024

6/10 Okay

David

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Shaun

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except we had no hot water the first two days.
Stayed 4 nights in Jan 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Roach in bathroom
Stayed 7 nights in Jan 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, beautiful property

Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Stayed 2 nights in Jan 2025

6/10 Okay

travis

Traveled with family
Liked: Cleanliness, staff & service, amenities
No hot water for days, pool heater broken as well. No partial refund or apologies
Stayed 7 nights in Jan 2025

10/10 Excellent

Sundeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, access to the beach, pool was awesome. Food was great especially at the beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Stayed 6 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Food and the property was wonderful Housekeeping and restocking the mini fridge didn’t always get done Main thing was not ever having hot water for showers every day we were there.
Stayed 7 nights in Jan 2025

10/10 Excellent

SUSAN

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. A most
Stayed 5 nights in Jan 2025

4/10 Poor

Shannon

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Will not go back

Checkin was easy. The room was nice and the bed was comfortable. It stayed very cool in the room despite being windy and rainy outside There was no hot water for showers for the three days we were there. The morning of check out they finally had hot water. - but I had already packed everything so didn’t get to take a shower. We did not receive our complementary bottle until day before check out. They never refilled our mini bar in the room either Many of the wait staff - especially at playa Norte beach were not friendly and looked irritated to be there and deal with customers. The beach area and chairs were nice and the drinks were decent. The pool was very chilly and not alot of people at the pools or pool bar. They had a taco stand but you couldn’t even go get a taco and go sit to eat it. Why have a taco bar if you can’t even get a taco?! I had to go to the beach bar to actually order a drink though as they were not attentive at all. Food was mediocre at the resort. Breakfast buffet boring and not a lot of options for an all inclusive. I would not pay again for all inclusive based on food alone. And based on service of staff and no hot water I would not and will not ever stay here again. Do not recommend to stay here. For the amount of money we paid we were very disappointed. Staff didn’t even seem to care about our concerns.
View from room
View from beach chairs
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to all the best restaurants. Good breakfast buffet included.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Devon

Stayed 8 nights in Jan 2025

10/10 Excellent

Christine Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing!
Stayed 8 nights in Jan 2025

10/10 Excellent

stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort. Food was average. Room service was excellent. Friendly staff. Close beach

10/10 Excellent

Monica

Stayed 3 nights in Jan 2025