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Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive

5.0 star property
5-star beachfront hotel near Isla Mujeres Ferry Terminal

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Photo gallery for Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room) | View from room
Property video
View from property
Rooftop terrace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400
  • Punta Sur
    ‪4 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room) | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

  • 753 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

  • 495 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Balcony view

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 732 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | 1 bedroom, free minibar, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

1 bedroom, free minibar, in-room safe, blackout drapes

Standard Room, 1 King Bed, Balcony (Guest Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Junior Suite, 1 King Bed, Balcony, Oceanfront | 1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony, Oceanfront

  • 732 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool) | 1 bedroom, free minibar, in-room safe, blackout drapes

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront | 1 bedroom, free minibar, in-room safe, blackout drapes

Grand Suite, 1 King Bed, Balcony, Oceanfront

  • 1012 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Terrace/patio

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

  • 1033 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront | 1 bedroom, free minibar, in-room safe, blackout drapes

Presidential Suite, 1 King Bed, Balcony, Oceanfront

  • 1485 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Guest Room)

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Balcony (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mujeres

On the beach.Stay at this Isla Mujeres hotel and you'll be within 2 miles (3 km) of Punta Sur and 6 miles (10 km) of Isla Mujeres Ferry Terminal. North Beach is within 6 miles (10 km) and Ultramar Ferry Puerto Juárez is within 12 miles (20 km).

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.1 miles
  • Dolphin Discovery - 3 min drive - 1.6 miles
  • Punta Sur - 4 min drive - 2.0 miles
  • Isla Mujeres Ferry Terminal - 6 min drive - 3.3 miles
  • North Beach - 7 min drive - 3.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

  • ‪Zaza Beach Club - ‬13 min walk
  • ‪Albatros Beach Club - ‬4 min walk
  • ‪Kin Há Isla Mujeres - ‬17 min walk
  • ‪Playa Tiburón - ‬9 min walk
  • ‪Mar Bella - ‬6 min walk

About this property

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive

5-star beachfront hotel near Isla Mujeres Ferry Terminal
Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers an outdoor pool, a fitness center, and a rooftop terrace. Free valet parking is available. A complete renovation of Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive was completed in August 2024.

This 5-star Isla Mujeres hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive offers 109 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include laptop-compatible safes and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

Privilege Aluxes Isla Mujeres Adults Only

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 1,268 reviews
$183 nightly
The price is $222
Sep 24 - Sep 25
Total with taxes and fees
Privilege Aluxes Isla Mujeres Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

How close is Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive to the airport?

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive is 23.3 mi (123-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive.

How close is Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive offer free breakfast?

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (8 mi) and Dubai Palace Casino (8.1 mi) are nearby.

What time is check-in at Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive?

This hotel offers free valet parking.

Does Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive have a pool?

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive features an outdoor pool.

Does Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive have a spa?

This hotel has a spa, which features massages, mani/pedis, and body scrubs.

How close is Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive to downtown Isla Mujeres?

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive is 1.3 mi away from Isla Mujeres.

Reviews

Almare, a Luxury Collection Resort, Isla Mujeres, Adult All-Inclusive Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 55 reviews
Rating 8 - Good. 7 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

Reviews

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort had a good layout and the space felt open and was really well designed compared to other resorts. The staff were incredibly kind and helpful. The vibe is really chill. Not a party resort vibe. The food was fantastic. Almost upscale dining level. Even the service was great. Personally I didn’t mind only having 1 or 2 restaurant options for each meal but I can see how that could be a bummer for some. Drinks were great although inconsistent in quality depending which bar you order from. Activities were cool and felt creative. Did a sunrise walking tour of the island where we walked a portion of the island coast and saw a bunch of sea turtles. There was a cool cooking class. And dancing which we missed. There were many guests when we were there which was nice but it would be nice if it felt a small bit busier and a bit livelier. Unfortunately we noticed someone went through our things in our room on the second day and had stolen a small amount of cash, about 600 pesos and 30 Canadian Dollars (not enough to be worth getting upset about and ruining the trip so we just let it go). We think it was likely housekeeping, but I guess impossible to know for sure. In hind sight we should have put it in the safe. Lastly it’s a great little boutique resort to relax for a few days. The food is much better than your average resort but less options. You may be repeating dishes if you are there for more than 5 days.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Not much to do on the island
Stayed 4 nights in Jun 2025

10/10 Excellent

Zantalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Tyler

Stayed 1 night in May 2025

10/10 Excellent

Ebbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Stars – Unforgettable Stay at Almare Resort! We had an amazing time at Almare Resort! From the moment we arrived, the atmosphere was incredible—relaxing, vibrant, and full of good energy. The food and drinks were top-tier, but what truly set this trip apart was the staff. Everyone was so warm, welcoming, and always smiling, making us feel like we were right at home. The property itself is stunning—beautiful views, spotless grounds, and a peaceful vibe throughout. Special shoutout to Alan and a few others on the team who went above and beyond to make our stay memorable. Their hospitality truly made the difference. Without a doubt, I’ll be returning at least a few times a year. Highly recommend for anyone looking for a perfect getaway!
Stayed 4 nights in May 2025

8/10 Good

Nicole

Stayed 4 nights in Apr 2025

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 7 nights in Jan 2025

8/10 Good

Nanci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. Mostly the food was very good, but a little uneven. Had a wonderful massage at the spa.
Stayed 4 nights in Mar 2025

10/10 Excellent

Emma J

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, Amaury was the Bartender he put on an amazing Mezcal tasting which was fun and informative. He made my birthday special with a lovely cocktail. The private transfer was well worth it, very quick and easy from the airport to the dock of the hotel. The food was the best I have had at any hotel in Mexico.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I needed a place to go where we could relax and be together. This adults only resort was just that. We slept well, enjoyed excellent food and service, and enjoyed the beach each day. This was only our second time at a resort like this but I can safely say that it is one of the best out there. People who are looking for a lot of activities may be disappointed in this resort as I found it was very quiet there. There was a volleyball net in the ocean And no one played once during the week. There are activities offered but they rarely run because most people are here just to relax. We did a couple of the activities and they were excellent, and one of them it was just us and the staff member. Hope to go back again soon!
Stayed 7 nights in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at an all-inclusive resort. I want to thank the staff for an exceptional stay at Almare. Jose and Jorge provided a fun boat ride to Isla Mujeres. Edgar checked us in and showed us around and offered a welcome drink. Bryan and Julian at the front desk were always friendly and helpful. Being on the beach was of primary interest and I want to especially recognize Karen for her friendliness and taking the time to speak Spanish with me. She made great food and drink recommendations. She and Alejandro made us both feel so cared for. Reyes provided so many memorable activities. He added a kayak trip that was a highlight for my daughter and me. Seeing a sea turtle was special. Istak took us on a sunrise walk that I loved. The mescal, salsa and chocolate experiences were amazing. The chef, Carlos Vega deserves high praise. All the food was beautiful and delicious. Every waiter made us feel welcome and served use well; Renaldo, Barulio and Hector. The drinks were delightful. The tasteful decor and tranquility of Almare I valued. Not a single person was anything but kind and welcoming. Almare Resort staff and leadership should be commended. Every aspect was five star. I recommend this resort for anyone wishing a tranquil beach get away with terrific food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony John

Stayed 5 nights in Feb 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Curtis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are excellent. Can’t overstate how well we were treated by everyone during our stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Herbert James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, lovely grounds, good food.
Stayed 5 nights in Feb 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this location and will come back in the future. The staff went above and beyond even cooking the fish we caught daily. I only have a couple of recommendations and they are the following. 1. The beach bar closes at 5 which is way too early. All the fruity blender drinks are no longer served once it's closed and that was disheartening. 2. The lobby bar closes at 10:00, and you are left with no other options for night caps.
Stayed 3 nights in Feb 2025

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Julie Rae Meyer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and elegant. The staff were amazing, food and beverages were a delight. The room was gorgeous, bed and linens so comfy. Quiet and relaxing. The spa was wonderful, massage was just perfect.
Stayed 4 nights in Feb 2025

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. Service was slow at multiple restaurants and food sometimes didn’t come at all. Staff complained that the resort was understaffed which would likely account for the lack of service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food. Lovely people. Beautiful resort. We will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at multiple properties on Isla Mujeres and this one is by far the best. The entire property is very well maintained and the staff were so anttentive and friendly. I really liked that this was truly an all inclusive and there were no up charges aside from spa services. There were plenty of waiters, bartenders, and loungers by the pool and on the beach. It was also nice that all of the restaurants had menus and the options were based on local ingredients. I’m a picky eater and I don’t think there was a single thing I tired I didn’t like. The breakfast at Boga… chefs kiss. Special shout out to Reyes, the activities coordinator who kept up entertained throughout our stay. I will definitely be back and I have already recommended this property to multiple friends and family.
Stayed 6 nights in Jan 2025

6/10 Okay

Eduardo Lima de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice furnitures and staff! Great room and drinks. However limited food options. After 2 days started to be all repetitive. For lunch was available only snacks. For dinner the same limited menu every night. A lot of boats and music in both sides of the hotel take a little bit the peace.
Stayed 5 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Did not realize this hotel had just open last year. It is relatively new and there needs to be more perks.
Stayed 4 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very clean & well decorated hotel & rooms. We booked a junior suite ocean view, our room overlooked a water park & a party boats pier, load music all day. Limited menu & restaurant choice. Food quality below average however excellent bar & drinks collection. There isn't In-room liquor dispensers as described on Expedia. Very limited Onsite entertainment. Over priced in comparison to other luxury properties in the Caribbean Islands. Scuba diving, snorkeling excursion not included. Transfer from the airport of Cancun, round trip for 2 persons, will cost you $ 280.
Stayed 4 nights in Jan 2025