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"Room was clean, Bed was comfortable, smart tv was a nice feature " More

By a verified traveler on Sun 25 Oct 2020

Hotel Description

3-star hotel near Fashion Mall at Keystone

In suburbs

Within 3 miles (5 km) of this Indianapolis hotel, you'll find Fashion Mall at Keystone and Castleton Square. Community Hospital North and Climb Time Indy are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 146 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include free weekday newspapers, hair dryers, and safes. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$69* Per night/room Feb 7 - Feb 8

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Indianapolis Castleton ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Indianapolis Castleton

Everyone (3) Couples (1) Family (4)
5 out of 5
Room was clean, Bed was comfortable, smart tv was a nice feature

Posted by on Oct 25, 2020

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2 out of 5
we were told our rooms were adjoining but they weren't , Staff thought the rooms they gave us was, we told them they weren't , staff did try to find us one that was, but at that point they were all occupied or not cleaned, not only was our rooms not adjoining they weren't even side by side -more like around the corner, but our stay there wasn't terrible, our room had no remote for tv , so we couldn't turn tv off to have darkness in our room, we didn't call desk as it was late when we went to turn the tv off and we were tired so we dealt with it, we did tell front desk the next morning.

Posted by on Dec 16, 2019

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4 out of 5
A/c unit in room very noisy when it starts and stops. Otherwise the room was very comfortable.

Posted by on Jul 7, 2019

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5 out of 5
Excellent service, fabulous rooms, great location!

Posted by on Apr 24, 2019

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4 out of 5
Close to everything! Great location. Phil at front desk was super nice and helpful!

Posted by on Feb 25, 2019

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2 out of 5
The lady that checked us in was unfriendly and did not make me feel welcomed at all. The walls are thin so you hear everything. I was there over a weekend for a sporting event as was another team who was in the hallways at all hours of the night and loud. Pillows are lumpy. On the bright side, the room was clean and it had a refrigerator.

Posted by on Nov 19, 2018

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2 out of 5
The heating unit turned on and off all night and made very loud noises every time. The heaters are so loud that the heater in the neighboring room woke me up. For the price of this room I expected a more modern heating system. The hotel staff was completely unresponsive to my feedback about a sleepless night.

Posted by on Nov 12, 2018

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2 out of 5

OK hotel in an acceptable location

Pros: Room was comfortable and clean. I would expect more amenities for the price paid.
Cons: Replenish in-room coffee for multiple-night guests. Complimentary coffee in the lobby.
Location: Nice location, convenient to shopping and restaurants.
Stayed 2 nights for a nearby wedding. No complimentary breakfast, no complimentary coffee in the lobby (these are both things that I have come to expect, and are always available at hotels with lower per-night fees). Complimentary coffee in the room, but packs of coffee were not replenished for the 2nd morning. Hotel was having computer difficulties apparently, as we needed to have our room keys re-programmed 3 times.

Posted by on Sep 14, 2016

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4 out of 5

Staff and service was excellent

Pros: Free breakfast, Free Internet
Treated well from the check-in to the check-out. The breakfast buffet could have had a few more items, but overall what I was looking for and expected. All of my needs were fulfilled.

Posted by , from Mesa, Az on Feb 8, 2011

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2 out of 5

Poor Customer Service - Empty "Market"

I will never stay here again. We stayed here recently (Feb 2009) and the front desk attendant was nothing less than rude. We were too tired from our trip to go out to eat so we decided to stop in the "Market" advertised as a part of the hotel (right next to the front desk) to grab some snacks. The price list indicated that there should be double what was available. When one of my companions suggested fruit might be a good addition the front desk attendant replied "that's not my job." She was quite unpleasant. When we tried to reach the front desk for extra blankets, a wake-up call, or check-out the phone would ring several times then a message was given that the switchboard was busy. Strange how the phone never rang once while we were at the front desk, yet we could never get anyone to answer when we called. F- for service. The hotel was clean. The beds were soft (not something I like).

Posted by on Feb 25, 2009

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About the Courtyard by Marriott Indianapolis Castleton

Location 8670 Allisonville Rd, Indianapolis, IN 46250

Property Features

Courtyard by Marriott Indianapolis Castleton offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1482 square feet (133 square meters). The business-friendly Courtyard by Marriott Indianapolis Castleton also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 3 levels
  • 1482 sq ft of conference space
  • 133 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Indianapolis Intl. Airport (IND) (50.8 km / 31.6 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Indianapolis Castleton offers 146 accommodations with safes and coffee/tea makers. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided on request.

  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.5 and USD 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castleton Courtyard
  • Courtyard Castleton
  • Courtyard Marriott Castleton
  • Courtyard Marriott Castleton Hotel
  • Courtyard Marriott Castleton Hotel Indianapolis
  • Courtyard Marriott Castleton Indianapolis
  • Marriott Castleton
  • Marriott Courtyard Castleton
  • Courtyard Indianapolis Castleton Hotel Castleton
  • Courtyard Marriott Indianapolis Castleton Hotel
  • Courtyard Marriott Indianapolis Castleton
  • Courtyard by Marriott Indianapolis Castleton Hotel
  • Courtyard by Marriott Indianapolis Castleton Indianapolis
  • Courtyard by Marriott Indianapolis Castleton Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.