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"Supposedly non smoking room, smelled like an ashtray. Otherwise a decent economical stay. If you want luxury you need to pay for it. " More

By a verified traveler on Fri 26 Jul 2019

Hotel Description

Indianapolis hotel in Castleton area

In shopping district

With a stay at this Castleton hotel, you'll be within half a mile (1 km) of Community Hospital North and 2 miles (3 km) of Castleton Square. Also, Climb Time Indy is within 2 miles (3 km) and Fashion Mall at Keystone is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, microwaves

The 86 guestrooms have flat-screen TVs with cable channels and offer free WiFi and microwaves. Other amenities include free long-distance calls, free local calls, and hair dryers.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Indianapolis - Castleton ratings based on 13 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Indianapolis - Castleton

Everyone (8) Couples (3) Family (3)
4 out of 5

Posted by on Jul 19, 2020

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2 out of 5
We booked the room for 2 days...Check in was easy and we were early so we got stuck in room up stairs...{but we timed it wrong} But next morning and early the staff kept trying to come into our room, peeking in thru window and knocking, All day long...We left once to go get something to eat and when we came back and rounded the corner at top of stairs, one of the staff was coming out of our room....WTF...Stay our of our room....Room was picked up but not vacumned, was a dirty sock laying on floor...Never got our coffee pot...Just was not the good stay...

Posted by on Sep 30, 2019

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Comment from Hotel Management

Nov 22, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback!

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback!

4 out of 5
Supposedly non smoking room, smelled like an ashtray. Otherwise a decent economical stay. If you want luxury you need to pay for it.

Posted by , from Detroit on Jul 26, 2019

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Comment from Hotel Management

Jul 28, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback!

3 out of 5
The staff was okay. I asked for housekeeping to clean my room, but had to ask a second time. They basically made the beds but didn’t change the sheets and left some of the soiled towels in the room. Didn’t supply fresh toiletries (shampoo and bath soap). When I had to ask the second time, the front desk acted like I had done something wrong.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback! I am sorry to hear about the shortcomings during your stay! I will address this directly with the staff to ensure this won't happen again!

1 out of 5
The staff was plesent. The renovations are poorly done. There was old coffee pad in coffee maker. Room was dirty. Signage was non existant. Travelocity has rooms like this, i will not use them again.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 17, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback! I am sorry to hear about the shortcomings during your stay! We are able to use all guest feedback to improve the quality for each guest.

2 out of 5
Well when we got in room i noticed door didn't shut properly, looked at locking latch, its been kicked in and broke, only had one screw holding door shut. Go into this closet of a restroom, shut door, and there was a used bar of soap and underwear on floor. Looked immediately for a new hotel close by but all was booked due to concert and other events in town. Will never book there again! Get what u pay for! Next year for dave Matthew's band im going else where!

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 7, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback! I apologize for the shortcomings during your stay! I have spoke directly with our staff to ensure this won't happen again!

3 out of 5

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 27, 2019 by Loren S.

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1 out of 5
Rudeness dirty no towels or rags filthy tub etc the management was rude and made us bring back outlet dirty towels to get new ones in the pouring rain

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 3, 2019 by Loren S.

Thank you for taking the time to give your valuable feedback! I'm sorry to hear that your stay wasn't up to the standard you've come to expect from us. I have spoke with the staff to ensure this won't happen again.

2 out of 5

Room had a musty and Smokey smell

Room was ok. It had a musty and Smokey smell. I couldn’t wait to get out of it.

Posted by , from indianapolis on Dec 5, 2017

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About the Red Roof Inn Indianapolis - Castleton

Location 8110 North Shadeland Avenue, Indianapolis, IN 46250

Property Features

Public spaces have free WiFi. There's an onsite business center. Red Roof Inn Indianapolis - Castleton also features coffee/tea in a common area and laundry facilities. Self parking is free. This Indianapolis hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1980
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Indianapolis Intl. Airport (IND) (42.6 km / 26.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Indianapolis - Castleton offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn Indianapolis Castleton Hotel
  • Red Roof Inn Castleton Hotel
  • Red Roof Inn Indianapolis Castleton
  • Red Roof Inn Castleton
  • Dollar Inn - Castleton Hotel Indianapolis
  • Red Roof Inn Indianapolis Castleton

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.