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"The handicapped lift wasn’t working until Thursday. The fan in our bathroom, which had louvers wasn’t working, so there was no sound privacy in the ba ... " More

By a verified traveler on Mon 13 Jan 2020

Hotel Description

4.5-star luxury hotel near Duke Kahanamoku Beach

Oceanside stay

Within a 15-minute walk of this Waikiki hotel, you'll find Duke Kahanamoku Beach and Ala Moana Center. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel features a full-service spa, a nightclub, and a marina. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A restaurant and 2 outdoor pools are on site along with 2 poolside bars where you can unwind with a drink.

Free Internet, comfy beds

The 353 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include pillowtop beds, iPod docks, and premium bedding. Weekly housekeeping is available.

City Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max
$219* Per night/room May 1 - May 2

City Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Modern Honolulu by Diamond Resorts ratings based on 45 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Modern Honolulu by Diamond Resorts

Everyone (12) Couples (5) Family (7)
5 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by The Modern Honolulu

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by James

Aloha, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay. We hope to have the opportunity to serve you again. Mahalo,

2 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Donald

Aloha, Thank you for taking the time to provide your feedback. We are sorry we didn't meet your expectations. Once again, our apologies, and we thank you for your patience. Mahalo, Donald

3 out of 5
The handicapped lift wasn’t working until Thursday. The fan in our bathroom, which had louvers wasn’t working, so there was no sound privacy in the bathroom. We were told they’d fix it when we leave. I specifically asked for a handicap room adjoining with ours and for the handicap room to have a walk in shower. The handicap room had a climb in tub, which my mother could not use, so she used the walk in shower in our room. I asked for the resort fee for my 80 year old mother to be waived and was told it was non negotiable. I was contacted on Tuesday by Jordan Post about my concerns. I replied to his email only to receive no email back. They didn’t refill our waters and coffee any day we were there.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 16, 2020 by Jordan

We do apologize that we weren't able to accommodate every aspect of your stay we have addressed this concerns with our team so this won't in the future. We apologize for not having a ADA room. Unless your reservation is booked for the ADA room then it becomes a request. Which we did accommodate. All guest pay for resort fees.

4 out of 5
Like the location and size of the hotel. Really dislike the pressure to sit with a sales team at check in. The Modern is listed as a hotel but guests are pressured into a pitch on investing in the property.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Jordan

Aloha, Thank you for your feedback we hope you had a wonderful stay with us. We will discuss your concerns with our Management Staff. Mahalo,

5 out of 5
Loved the view from our room of the ocean and the balcony. Cute little touches like seashells and a ukelele were awesome in the room, as well. Also, loved having a fridge!

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Donald

Aloha, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay. We hope to have the opportunity to serve you again. Mahalo, Donald

2 out of 5
A band was in house and played until 3:00 AM. We was on the third floor and the talking

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 20, 2019 by Donald

Aloha, Thank you for taking the time to provide your feedback. We are sorry that you didn't meet your expectations. If you have a chance, please contact the MOD at the hotel to further discuss the issue you encountered. Once again, our apologies, and I thank you for your patience. Mahalo, Donald

5 out of 5
Great customer service. Hotel closely accessible to many attractions.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by Donald

Aloha, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay. We look forward to serving you again. Mahalo, Donald

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Doanld

Aloha, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay. We look forward to serving you again. Mahalo, Donald

4 out of 5
The overall appeal of the property was nice. You can definitely tell that that is a dated property’s that was recently renovated. There is no microwaves available in the rooms. And not much on the site is available as opposed to say the Hilton. Protesters are a a major pain at 6am outside the resort as well.

Posted by , from San Antonio on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Paula

Aloha and thank you for your feedback. Your comments will help us to improve going forward. We look forward to welcoming you back in the near future!

About the The Modern Honolulu by Diamond Resorts

Location 1775 Ala Moana Boulevard, Honolulu, HI 96815

Renovations + Closures

The property will be renovating from 12 April 2020 to 01 March 2021 (completion date subject to change). The following areas are affected:

  • Lobby
  • Select guestrooms

This property is closed from 24 March 2020 to 29 April 2020 (dates subject to change).

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of The Modern Honolulu by Diamond Resorts, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi and wired Internet are free in public spaces. A nightclub, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury The Modern Honolulu by Diamond Resorts. For a fee, parking is available. This 4.5-star Honolulu hotel is smoke free.

  • 1 building
  • 353 guestrooms or units
  • 17 levels
  • 2 bars by the pool
  • Built in 1964
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.7 km / 8.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Modern Honolulu by Diamond Resorts offers 353 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided weekly.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

The Grove - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

The Study - Onsite lobby lounge. Happy hour is offered. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Tax ID - TA-079-357-5424-01.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-079-357-5424-01.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Tax ID - TA-079-357-5424-01
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.18 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Fitness/yoga classes
  • Newspaper
  • Phone calls
  • In-room coffee
  • Housekeeping
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 45 for adults, USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Honolulu Modern
  • Modern Honolulu
  • Modern Hotel
  • Modern Hotel Honolulu
  • The Modern Honolulu Hawaii
  • The Modern Honolulu Hotel Honolulu
  • Modern Honolulu Diamond Resorts Hotel
  • Modern Diamond Resorts Hotel
  • Modern Honolulu Diamond Resorts
  • Modern Diamond Resorts
  • The Modern Honolulu
  • The Modern Honolulu by Diamond Resorts Hotel
  • The Modern Honolulu by Diamond Resorts Honolulu
  • The Modern Honolulu by Diamond Resorts Hotel Honolulu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.