Book Design Hotels rooms in Hidden Hills

"Staff member who checked us in was excellent. There was a female front desk employee that was a little rude when we asked for an extra pillow and some towels. Customer service should not be telling a guest how many pillows they have and need. We have stayed here more times then we can count and never encountered this issue with staff. We have also recommended this facility to friends and clients. "

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"We have stayed at this hotel dozens of times and each time the experience is the same, excellent!"

"On our first night there, water was shut down for repair from 10P to 6P. Hotel provided each room with bottles of water for sanitary. It also provided a bottle of hand sanitizer. All hotel guests can eat breakfast for free the next morning which we already had with our booking. Breakfast was good except for the part that if you want cook foods such as eggs etc … you have to pay extra which we were not informed at check in or we first entered the restaurant. Hotel location is super close to Universal Studio. Shuttles run every 15 mns. Only 1 minor note … parking fee is too high. "

"Great location near the Dolby Theater."

"Excellent hotel, kind and helpful staff - will go back!"