Travelocity Verified Review
"This was the most unclean establishment I have ever been in. I don’t know how it’s earned 3.5 stars. For $150/night, totally unacceptable. In our first room, there was stains running down the walls, a dirty toilet and shower, a qtip behind the sink handle, sludge in the refrigerator, stained comforter, stained and sunken chairs, no towels…everything was gross! We went back to the desk. They offered to clean. I said no thank you. They offered another room which was no better. The second room had no way to lock the door from the inside and was not much better. The third room offered was the same way…sticky bathroom floor, red stuff running down the bathroom wall, broken blinds, stained comforter,…We were too grossed out to stay. The manager’s response to my request for a refund was that he wasn’t supposed to do a refund at all but he would except he was withholding $39. (It was worth $39 to NOT stay there!) He also told me that ‘This isn’t the Marriott!’ "
A verified traveler stayed at The Hillcrest