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"Very friendly helpful staff entire stay from housekeeping to front desk everyone was great " More

By a verified traveler on Sun 31 Mar 2019

Hotel Description

3-star hotel in East Beltline

Close to airport

Your stay at this East Beltline hotel places you within 2 miles (3 km) of Centerpointe Mall and Woodland Mall. Patterson Ice Center and Calvin College Ecosystem Preserve are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Kitchens, flat-screen TVs

The 78 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include sofa beds and living rooms.

Premium Suite, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 7 Max

Homewood Suites by Hilton Grand Rapids ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Grand Rapids

Everyone (5) Couples (1) Family (3)
4 out of 5
Very friendly helpful staff entire stay from housekeeping to front desk everyone was great

Posted by on Mar 31, 2019

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4 out of 5
Had a suite with separate rooms, which was a very nice and unique feature. The beds and bedding we're so comfortable!! Shades kept the light out. Breakfast was very good. I do think cleanliness could definitely be better, top of fridge was super dusty, corners of floors and grout lines, elevator buttons noticeably dirty.

Posted by on Mar 31, 2019

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2 out of 5
The suite we reserved didn't have sheets or blankets for the pull out couch, and the hotel was not able to provide any for our first night there. They also ran out of towels at the pool and could not replace them. Our room was not clean, coffee was left in the coffee maker, we found someone's tweezers on the floor, and there were spills in the refrigerator. There were noisy children playing in the halls until 2 am, when several guests scolded them and walked them to their room. The breakfast selection was ok.

Posted by on Mar 26, 2019

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3 out of 5

Posted by on Feb 19, 2019

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2 out of 5
This is the second time in a month I’ve stayed at Hilton Homewood and it’s the second time my room wasn’t ready at check in. This time I was 2 hours after check in and told the room would be 30/45 minutes. Upgraded for faster internet and didn’t see any difference in speed. Also front desk was not able to assist in connecting an Apple TV to the Wi-Fi. Paper thin walls and excessive noise were a problem at this location as well

Posted by , from cleveland, oh on Feb 10, 2019

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4 out of 5
Pros: Staff was very friendly and helpful.
Cons: Living room furniture! Awful.
Room very clean. Love having a full kitchen. Living room furniture very uncomfortable.

Posted by , from MI on Aug 19, 2017

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4 out of 5
Nice hotel. Beds could be a little more comfortable.

Posted by on Mar 13, 2017

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2 out of 5

OK BUT NO CIGAR

Pros: the flat screen tv.
Cons: new comfortable room furniture and upgrade the bedding.
Location: Lots of resturants but the area around is a mix of new and many run down retail. This goes for housing too.
First, the room was clean, furniture and bed not comfortable. Hotel was very dated, and lots of kids and dogs. I did not know they allowed pets or would have stayed elsewhere. Dogs barking and howling not my cup of tea. I booked a king size bed but got a queen size. When I questioned the problem, manger told me it was a king size and that hotel king size beds are different than reg. king beds. Believe that and I have a bridge to sell you.

Posted by , from burington ky on Sep 1, 2015

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5 out of 5

Good Value and a spacious room

Pros: Free breakfast, Close restaurants, size of the rooms
We had a speedy check in and found our room easily. It was a large room with a separate area for the kitchen, watching tv, and bed. We loved all the room to spread out and set things out for the next day without feeling that we were cluttered. The kitchen area looked great, but we only used the fridge to keep some items cold. The free breakfast was the usual fair, but we were disappointed that there was no breakfast meat such as sausage or bacon. Overall, we really enjoyed our stay and missed the size of the room when we checked into another hotel for second part of our trip. The hotel was less than 10 minutes to the Frederick Meijer Garden's and very easy to get to.

Posted by , from Detroit, MI on Oct 5, 2011

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4 out of 5

This hotel is very clean and well kept

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I liked the hotel but it was very expensive. If you are willing to pay, this is a very nice hotel

Posted by , from Ohio on Mar 10, 2011

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About the Homewood Suites by Hilton Grand Rapids

Location 3920 Stahl Dr Se, Grand Rapids, MI 49546

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Homewood Suites by Hilton Grand Rapids offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Homewood Suites by Hilton Grand Rapids. Free self parking is available. This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • Built in 1997
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Grand Rapids offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Rapids Homewood Suites
  • Homewood Suites Hilton Grand Rapids Hotel
  • Homewood Suites Grand Rapids
  • Homewood Grand Rapids
  • Homewood Suites Hilton Hotel Grand Rapids
  • Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
  • Homewood Suites Hilton Grand Rapids
  • Homewood Suites by Hilton Grand Rapids Hotel
  • Homewood Suites by Hilton Grand Rapids Grand Rapids
  • Homewood Suites by Hilton Grand Rapids Hotel Grand Rapids
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.