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"Very good, economical stay. Staff were excellent, very helpful in finding a place for dinner and one member even held some on street free parking for ... " More

By a verified traveler on Tue 12 Nov 2019

Hotel Description

Hotel near Ripley's Believe It Or Not Museum in Gatlinburg

In Gatlinburg

Within a 5-minute walk of this Gatlinburg hotel, you'll find Ripley's Believe It Or Not Museum and Gatlinburg Sky Lift. Gatlinburg Space Needle and Great Smoky Mountains National Park are also within half a mile (1 km).

Free perks

An outdoor pool, free self parking, and concierge services are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby and express check-out are also provided.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 43 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include balconies, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds (Private Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Aug 16 - Aug 17

Family Suite, 2 Bedrooms, Kitchenette (Private Balcony)

Bed Count 4 Queen Beds Maximum Occupancy 10 Max

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

River Edge Inn ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for River Edge Inn

Everyone (17) Couples (1) Family (2)
4 out of 5

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 4, 2020 by Rebecka, General Manager

Thank you fot your review.

5 out of 5

Posted by on Jul 29, 2020

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Comment from Hotel Management

Jul 30, 2020 by Rebecka, General Manager

Thank you for a perfect review.

4 out of 5
Very good, economical stay. Staff were excellent, very helpful in finding a place for dinner and one member even held some on street free parking for me after I checked out

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Rebecka, General Manager

We are happy you enjoyed your stay and found our staff friendly and helpful.

4 out of 5
my boyfriend and i loved this inn. it was newly renovated and very clean so it made it very nice! our only complaint is that there's very few parking spots so be prepared for survival of the fittest to get a spot near your room. would definitely recommend it.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Rebecka, General Manager

We are happy you enjoyed your stay with us. We work hard to make sure all of our guests have a clean room and a positive experience. We do have limited parking, but we ensure each of our guests gets a parking space. We appreciate your recommendation and hope you will stay with us again soon.

5 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Rebecka, General Manager

Thank you for a 5 out of 5 review. We hope to see you again soon.

2 out of 5
No central air. Smoking policy too strict. Maintenance man lazy. Asked him to change light bulb in bathroom. When we left 3 days later still not changed. Hotel is way outdated. Girl that checked me in made feel discriminated because I am a smoker.

Posted by , from Roanoke on May 12, 2019

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5 out of 5
Location is great. We enjoyed the updates to the hotel.

Posted by , from Indianapolis, In on Sep 18, 2018

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Comment from Hotel Management

Sep 20, 2018 by Laura, Guest Service Manager

Thank you for reviewing River Edge Motor Lodge. We appreciate your nice comments about our great location and our updates. We enjoyed hosting your stay, and we are looking forward to your future stay with us.

4 out of 5
Clean, comfortable beds, great towels, old furniture, under going renovations so public areas are a bit crummy. Very mediocre cold breakfast. Nice balconies; good location for Smokies access.

Posted by , from NW Washington on May 13, 2018

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Comment from Hotel Management

May 13, 2018 by Laura, Guest Service Manager

Thank you for reviewing River Edge Motor Lodge. We appreciate your feedback, especially about our good location. We are so fortunate to be located within easy walking distance of downtown Gatlinburg and within easy access of the Smokey Mountain National Park. We are still in the process of renovating the entire property, including our breakfast selection once the breakfast area is renovated. If you enjoyed the renovated rooms, you will like the other improvements once they are completed. We enjoyed hosting your nice stay, and we hope you will stay with us again.

3 out of 5

Lots of room for improvement

Pros: Close to downtown Gatlinburg and entrance to Smoky Mountain National Park.
Cons: See items listed under "Your Experience."
Location: Located at the end of the main drag, many local attractions are within walking distance.
Overall, this hotel experience is no better than average at best A sign indicates improvements are being made, and boy, do they need it. Our room (already improved) had a very noisy HVAC unit. There are almost no electrical outlets accessible for charging cell phones or working on a laptop computer. The lighting is poor. The bed is very uncomfortable and the "extra pillows" on the bed were nasty. This is by no means a "budget" hotel, but the room, accommodations, amenities, overall appearance and condition left us feeling very disappointed.

Posted by on Nov 25, 2017

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Comment from Hotel Management

Nov 29, 2017 by Laura, Guest Service Manager

Thank you for reviewing River Edge Motor Lodge. We appreciate all your feedback. We are still in the process of improving the entire property. We hope you will stay with us in the future and see all the improvements we have made.

5 out of 5

6th Anniversary

Great overall experience. My wife and I spent a week here as we had to find a new place from previous years as the bed and breakfast we have stayed at for 6 years, sadly burned in the fires last year. We had a newly remodeled room with a jacuzzi and fireplace in a nicely updated bathroom. Only negative here may be there was no step to get into the tub, which made it a little difficult. Only other negative would be that the WiFi wouldn't connect or stay connected due to "possible security threats" on our phones, again no biggie. Overall they are in the process of updating the entire facility, and we will most likely return next year.

Posted by , from Lakewood, OH on Oct 17, 2017

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Comment from Hotel Management

Oct 20, 2017 by Laura, Guest Service Manager

Thank you for reviewing River Edge Motor Lodge. We appreciate all your feedback. We are so glad that you had a wonderful experience staying in our newly remodeled jacuzzi room. We enjoyed hosting your 6th anniversary, and we look forward to hosting in the future.

Property Features

River Edge Inn offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Free breakfast is served daily. River Edge Inn also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. This Gatlinburg hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: McGhee Tyson Airport (TYS) (71.7 km / 44.6 mi)
  • Parking: Free self parking

Room Amenities

River Edge Inn offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Wednesday: 7:30 AM - 10:30 PM
  • Thursday - Sunday: 6:00 AM - 5:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Wednesday: 7:30 AM - 10:30 PM
  • Thursday - Sunday: 6:00 AM - 5:30 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 5.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Gatlinburg
  • River Edge Gatlinburg
  • River Edge Lodge
  • River Edge Lodge Gatlinburg
  • River Edge Motor
  • River Edge Motor Gatlinburg
  • River Edge Motor Lodge
  • River Edge Motor Lodge Gatlinburg
  • River Lodge Gatlinburg
  • River Edge Motor Hotel Gatlinburg
  • River Edge Inn Gatlinburg
  • River Edge Gatlinburg
  • Hotel River Edge Inn Gatlinburg
  • Gatlinburg River Edge Inn Hotel
  • Hotel River Edge Inn
  • River Edge Motor Lodge Gatlinburg
  • River Edge
  • River Edge Inn Hotel
  • River Edge Inn Gatlinburg
  • River Edge Inn Hotel Gatlinburg

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.