For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Quiet after 10ish and off the main street but in walking distance of just a couple blocks to get to the main street to not have to deal with all the p
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Motel near Ripley's Aquarium of the Smokies in Gatlinburg
In Gatlinburg
Within a 10-minute walk of this Gatlinburg motel, you'll find Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Ripley's Believe It Or Not Museum and Ole Smoky Moonshine Distillery are also within half a mile (1 km).
2 outdoor pools
This motel's 2 outdoor pools and seasonal outdoor pool are among the featured amenities. Business travelers can take advantage of the free WiFi in public areas. Free self parking and a picnic area are also offered on site.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.
Mountain House Inn ratings based on 22 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Mountain House Inn
Everyone (15)Couples (5)Family (4)
4 out of 5
Quiet after 10ish and off the main street but in walking distance of just a couple blocks to get to the main street to not have to deal with all the parking and soooo much traffic bumper to bumper. Older motel and even with lights on was dark in the room.
Posted by a verified traveler on Jun 10, 2021
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Comment from Hotel Management
Jun 17, 2021
by Gail
We are sorry for your room being too dark. We are working on that issue
5 out of 5
Posted by a verified traveler on Jun 8, 2021
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Comment from Hotel Management
Jun 18, 2021
by Gail
Thank you for your review
4 out of 5
They never cleaned out room..no issue for me but my wife was upset
Posted by a verified traveler on May 10, 2021
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Comment from Hotel Management
May 14, 2021
by Gail
Due to Covid-19 we were unable to go into stay overs. We have just now in the last few days able to start doing stay overs again.
3 out of 5
The rooms were decent for the price, but the check in area, you could literally get a contact high from. We walked in to check in and the smell hit you in the face like never before. It was very unpleasant. Other than that, everything else was fine.
Posted by a verified traveler on Apr 26, 2021
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Comment from Hotel Management
Apr 29, 2021
by Gail
What type of smell was it? We are a non-smoking office and there shouldn't have been any odors in the office. We are sorry for your issue
5 out of 5
Posted by a verified traveler on Oct 6, 2020
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Comment from Hotel Management
Oct 10, 2020
by Gail
thank you for your review
5 out of 5
The staff was friendly. Our room was large and had a fireplace and a large jacuzzi tub. The hotel was clean, safe, quiet, and close to attractions. The price was excellent. I will stay again.
Posted by Candy, from Pikeville, TN on Aug 19, 2020
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Comment from Hotel Management
Aug 22, 2020
by Gail
Thank you for your review
5 out of 5
Clean basic room at a great price. This was just an overnight stop for us while traveling, but it was a good place! It's a short walk to the main parkway in Gatlinburg and my favorite breakfast spot, Pancake Pantry. So, great location for a day in Gatlinburg.
Posted by Bob, from OH on Aug 2, 2020
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Comment from Hotel Management
Aug 4, 2020
by LSO
Thank you for staying with us! We look forward to seeing you all again soon!
4 out of 5
Loved how close it was to Gatlinburg! We walked to the Donut Friar in the village.
Posted by a verified traveler on Dec 24, 2019
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Comment from Hotel Management
Dec 27, 2019
by Gail
Thank you for your review
1 out of 5
Mice.
We got there late (made sure to let them know before) and looking around, I was surprised at how sketchy Gatlinburg could feel at 11pm. I've been coming here for years, and I never got that vibe before. Felt like home at least?
Guy was quick and nice during check-in. We get to the room, and I'm not super impressed, smells of smoke (non-smoking), but we're not picky. We just wanted an inexpensive place to sleep and shower.
Started checking around a little closer, bed especially, and wouldn't you know it: mouse droppings. The mouse/mice were kind enough to put one on each nightstand for us at no extra cost. Checking under the mattress, they even left some more there as well. Talk about service!
Hey we're in the middle of the mountains. Mice happen. But the big issue was that they didn't bother to clean up after them. It being in the open like that told me either the mice were THAT bad there, visiting rooms between guests, or they just don't clean. Check the pictures. They're not going to miss that cleaning a room.
I was really cool about it, we were tired. Told the guy we just couldn't stay there and booked another place. He offered a refund, I didn't even ask for one. But he couldn't process it there, because the computers were down (family-owned). 3 or so weeks out now and never got that refund (family-owned). Not a huge deal. Consi
Posted by a verified traveler on Sep 10, 2019
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Comment from Hotel Management
Sep 21, 2019
by Gail
Sorry for your experience. We have processed your refund on our end so you may want to check with your bank again. However, if it still isn't showing, please call the manager Mon thru Thur from 9 am to 2 pm and she will be able to further assist with this issue.
2 out of 5
The pools were close before 8, the phone in the room didn't work the bathtub didn't work only shower, and the bathroom toilets very small ,there were cobwebs on the ceiling
Posted by a verified traveler on Aug 25, 2019
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Comment from Hotel Management
Aug 27, 2019
by LSO
Thank you for staying with us. We are sorry for any issue you had with the room. The pools was closed due to storming and lightning in our area.
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Mountain House Inn. Self parking is free. Smoking is allowed in designated areas at this Gatlinburg motel.
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Desk
Air conditioning
Ensuite bathroom
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 19
Special check-in instructions:
The front desk is open during the following times:
Sunday - Thursday: 9:00 AM - 10:00 PM
Friday - Saturday: 9:00 AM - midnight
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-in hours are 3-11 PM on Saturdays and Sundays.
This property's front desk is open during the following times:
Sunday - Thursday: 9:00 AM - 10:00 PM
Friday - Saturday: 9:00 AM - midnight
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Hotel Names
Downtown Motor Inn
House Motor
Mountain House Inn Downtown
Mountain House Motor Downtown
Mountain House Motor Downtown Gatlinburg
Mountain House Motor Inn Downtown
Mountain House Motor Inn Downtown Gatlinburg
Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
Mountain House Inn Gatlinburg
Mountain House Inn
Mountain House Gatlinburg
Mountain House Inn Motel
Mountain House Inn Gatlinburg
Mountain House Inn Motel Gatlinburg
You should know
The seasonal pool will open in May and close in September.
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Frequently Asked Questions
Mountain House Inn is 0.2 mi away from Gatlinburg.
Mountain House Inn does not have a restaurant on site. Nearby dining options include Cheese Cupboard & Hofbrauhaus (3-min walk), Pancake Pantry (5-min walk), and New Orleans Sandwich Company (6-min walk).
This motel offers free self parking.
Mountain House Inn is 44.2 mi (69-min drive) away from the Alcoa - Knoxville Airport (TYS) airport, the closest popular airport to the property.
Mountain House Inn features 2 outdoor pools and a children's pool.
There are no spa services available at this motel.
Mountain House Inn does not offer free breakfast.
Check-in is from 3 PM - 9:00 PM.
Airport shuttle services are not available at Mountain House Inn.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
