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Mountain House Inn

2.0 star property
Hotel near Ripley's Aquarium of the Smokies in Gatlinburg

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Photo gallery for Mountain House Inn

Stunning two-story building with a flat roof and symmetrical facade, featuring a series of windows and a welcoming entrance.
Relax in this inviting living room with a comfortable recliner, vibrant sofa, and flat-screen TV.
Guests can enjoy a fully equipped kitchen with a refrigerator, coffee machine, and sink.
Relax on the covered patio with a view of the lush backyard, complete with a wooden deck and comfortable seating.
Relax by the pool, where a safety sign indicates a depth of 4 feet and lounge chairs await.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
247 Newton Lane, Gatlinburg, TN, 37738
  • Anakeesta
    ‪5 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(158 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Gatlinburg

In Gatlinburg .Within a 10-minute walk of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Traffic Light #6 and Mountain Mall are also within half a mile (1 km).

What's nearby

  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Anakeesta - 5 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • SkyPark - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬11 min walk
  • ‪Cliff Top Grill & Bar - ‬4 min walk
  • ‪Tennessee Cider Company - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Subway - ‬4 min walk

About this property

Mountain House Inn

Hotel near Ripley's Aquarium of the Smokies in Gatlinburg
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 57 guestrooms or units
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn
House Motor
Mountain House Inn Downtown
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Mountain House Motor Downtown Gatlinburg
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Mountain Motor Inn
Mountain House Motor Inn Downtown Hotel Gatlinburg
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Mountain House Inn
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Mountain House Inn Hotel Gatlinburg

Frequently asked questions

How close is Mountain House Inn to the airport?

Mountain House Inn is 44.2 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Mountain House Inn have an airport shuttle?

Airport shuttle services are not available at Mountain House Inn.

Does Mountain House Inn offer free breakfast?

Mountain House Inn does not offer free breakfast.

Is there a casino at Mountain House Inn?

No, there is no casino at this hotel.

What time is check-in at Mountain House Inn?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Mountain House Inn?

This hotel offers free self parking.

Does Mountain House Inn have a pool?

Mountain House Inn features 2 outdoor pools and a children's pool.

Does Mountain House Inn have a spa?

There are no spa services available at this hotel.

How close is Mountain House Inn to downtown Gatlinburg?

Mountain House Inn is 0.2 mi away from Gatlinburg.

Mountain House Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 95 out of 1004 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a great price

We love this hotel! The hotel is in walking distance to the main strip. The beds are comfortable and everything was clean. We will be staying again!
Stayed 3 nights in Apr 2025

8/10 Good

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not fancy, inexpensive, safe. Close walk

This was a brief get away for 1 night in Gatlinburg. I loved how close it was to the main strip, free parking, and a in room coffee maker. It served it's purpose of having a place to lay our head for 1 night. It's not fancy, and definitely dated, but for $100 it is good! Check in was the fastest I've ever had! Would definitely stay there again
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Aaron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken down dirty and no staff to be found
Stayed 1 night in Apr 2025

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody was ever at front desk. Room was filthy. Didn’t have a remote to the tv and took a day before I finally got ahold of someone to bring the remote. Bathroom was awful. Door was falling apart. Bath tub drain didn’t have a stopper and the shower handle was broke. Absolutely no water pressure.
Stayed 1 night in Apr 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
Still using metal keys. No telling how many keys are out there. Office is closed like 5 pm to 9 am. Any problems your on your own. No one answering room phone ; least they could do is have an answering service pickup. Photos not of this office area!!! If you arrive late your key is in envelope taped to door. I thought this was a tourist motel but there are a lot of local living there full time. I feel this Property is totally misrepresented!!!! UNSAFE!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

rick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very accessible
Stayed 1 night in Mar 2025

10/10 Excellent

Taryn

Stayed 1 night in Mar 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, comfortable room in a great location for a great price.
Stayed 5 nights in Mar 2025

2/10 Terrible

Tabitha

Stayed 2 nights in Mar 2025

4/10 Poor

Scott

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We just stayed 1 night. Just to sleep. We left a day early for our trip. The hotel we had booked didnt have any rooms for our day early. The room and especially the bathroom was dirty. The heater/ air conditioner sounded like a freight train. It woke us up throughout the night. We used to stay here all the time a few years ago. It isnt clean now and definitely needs updated. The 2 pools outside are very dirty. Im sure they would attract bugs and bacteria.
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Traveled with group
Liked: Staff & service, property conditions & facilities
Good deal. Close to restaurants, bars, and attractions.
Stayed 1 night in Mar 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, room comfort

Excellent cheap hotel for Gatlinburg strip walking

Stayed for 2 nights to walk around Gatlinburg. Absolutely no issues with parking or walking to the strip. The check-in/check-out clerk was very nice. For $70 a night after taxes, fees, and whatever else it was well worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Hannah

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay here again. I arrived later than expected and my key was taped to the window of the office with my name on it. The bath tub looked like it hadn’t been cleaned in weeks. The best thing about the room was that the bed was fairly comfortable. It was one roll of toilet paper in the room and that was half way gone when we arrived and there was no number to dial to get more so we went to the store for toilet paper. It just wasn’t the best choice of place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

jean

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is dirty and smell cigarettes
Stayed 2 nights in Dec 2024

8/10 Good

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to the main attractions, like Anakeesta and aquarium
Stayed 5 nights in Dec 2024

4/10 Poor

walter

Stayed 2 nights in Jan 2025

4/10 Poor

Jody

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The remote did not work for the TV so we could not get it to turn on. The front desk staff was not at the desk the entire time, so when you need help with something, they are not always there. They told me they would be out of the office a lot, and just so happened that when I needed them, they weren't there. There was hair all in our bathtub and shower from previous guests. There was black mold in the shower as well. In the bathroom window, there was a half full water bottle left from a previous guest. And behind the furniture, it was filthy. We dropped a shirt behind the dresser and was afraid to touch it because of all the dirt back there. The min fridge was frozen solid and was un-usable. We planned on using it, but it couldn't because it was room temp the entire time. The room does appear to have gone through some recent work... the caulk looked new in the bathroom, etc. But over all, more work needs to happen. Better maids maybe? A 24 hour desk staff (which is the usual for hotels),
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha con el sevicio

El lugar es antiguo pero es limpio y cómodo en general el personal fue amable. Estoy satisfecha con mi estadía.
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location good
Stayed 3 nights in Dec 2024