In Gatlinburg
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Ripley's Aquarium of the Smokies and within 2 miles (3 km) of Great Smoky Mountains National Park. Traffic Light #6 and Traffic Light #5 are also within half a mile (1 km).
2 outdoor pools
This hotel's 2 outdoor pools and seasonal outdoor pool are among the featured amenities. Guests will appreciate free perks like free self parking and WiFi in public areas. A picnic area and barbecue grills are also provided.
Dec 18, 2023 by LSO
Thank you for staying with us! We look forward to seeing you all again soon!
Nov 19, 2023 by Gail
We are sorry for the issues you experienced. There is an AFTER Hours phone number on the front door that you may call and receive help. Did you come to the front desk to check out so that someone knew about these issues and could help you?
Nov 2, 2023 by Gail
Thank you for your great review. Glad you had a great stay
Oct 27, 2023 by Gail
We are sorry that we didn't meet your expectations. We are in the mountains and this time of year with the weather fluctuations, more bugs try to get in. Stink bugs are very common and get into our homes even if we are spotless housekeepers. We could have requested that the housekeeper re-do that room, if you had come to the desk or called us about these issues. Maintenance could also have sprayed the bugs. We may also have been able to move your room to a different room.
Oct 21, 2023 by Gail
We leave a note on the front door with an "Emergency" phone number for guests who arrive later can call if they have room issues or questions about their room. That person is also on site most of the time. He never received a phone call from you on Thur evening with any concerns from you. I adjusted your rate when I got here Fri morning and you gave me the list of "problems" you encountered. We are an older motel and our rates reflect that. We are sorry that you didn't have a good experience with us. You may want to consider a more "high-end" cost motel instead of a mom and pop motel that save people money.
Aug 30, 2023 by LSO
Thank you for staying with us!
Aug 19, 2023 by Gail
Thank you for your review
May 23, 2023 by LSO
Thank you for staying with us!
Dec 6, 2022 by LSO
Thank you for staying with us! We didn't charge you for a jacuzzi or a fireplace room. Just the basic room with a king bed.
As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free. Smoking is allowed in designated areas at this Gatlinburg hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.
Special check-in instructions:
The front desk is open during the following times:
Check-in hours are 3-11 PM on Saturdays and Sundays.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.