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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Room, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Premium Room, 2 Queen Beds, Non Smoking, Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Convention Center and within a 5-minute walk of Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
Quality Inn & Suites Gatlinburg North
Gatlinburg
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.7 out of 5, Good, 1,000 reviews
$39 nightly
The price is $44
May 3 - May 4
Total with taxes and fees
Quality Inn & Suites Gatlinburg North

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

How close is Quality Inn Creekside - Downtown Gatlinburg to the airport?

Quality Inn Creekside - Downtown Gatlinburg is 44.6 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on May 3, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Quality Inn Creekside - Downtown Gatlinburg.

Does Quality Inn Creekside - Downtown Gatlinburg offer free breakfast?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free breakfast.

Is there a casino at Quality Inn Creekside - Downtown Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Creekside - Downtown Gatlinburg?

Free parking is not available at this hotel.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg features a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Creekside - Downtown Gatlinburg to downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg is 0.4 mi away from Gatlinburg.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 291 out of 1080 reviews
Rating 8 - Good. 199 out of 1080 reviews
Rating 6 - Okay. 199 out of 1080 reviews
Rating 4 - Poor. 173 out of 1080 reviews
Rating 2 - Terrible. 218 out of 1080 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here..
Stayed 5 nights in Apr 2026

2/10 Terrible

Katie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great within walking distance of everything. The showed a newly remodeled room in the picture and I read over carefully before booking. Our hotel room was not newly remodeled. We had a sink outside the bathroom it didn't work had water shut off to it. All rooms were supposed to be non smoking however you could smell cheech and chong coming through the walls. We had booked for a week during this week we only came in late at night. Expecting our sheets to be changed ect. We even pulled sheets off the beds one morning before we left and threw them in the floor with towels our house keeper dug threw the dirty sheets on the floor got the towels out but, left the sheets laying there. We came in after midnight, I walked downstairs to get fresh linings and couldn't get anyone to the door of the office. They never took the trash out the whole time we were there, we done that. The evaluator were out of order the whole time we were there. We didn't find out until we had checked in, it was so late at check-in, when we found out the evaluator was not working, I went back to the office and once again nobody was there. Having to walk three flights of stairs caring all of our luggage three people for a week was exhausting. My husband has heart problems he can walk but, gets very out of breath very fast. When we checked out two days early I threw what luggage I could throw over the balcony onto our truck because, of the none working evaluator.
Stayed 6 nights in Jan 2026

4/10 Poor

mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The toilet bowl moved when you sat on it there was no toilet paper holder we had to put the toilet paper on the floor the elevators were not working and the first room they put us in had mold in it
Stayed 2 nights in Jan 2026

4/10 Poor

Vickie

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty room ,dog pee on ramp all week ,no table to put food on to eat ,shower dirty when we arrived never enough towels,no place to put trash.
Stayed 5 nights in Jan 2026

2/10 Terrible

William

Stayed 1 night in Jan 2026

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and unkempt. The 2 elevaters in our building were out of order with no projected time of repair. There was no information about this when we booked. We had to lug our stuff up 4 flights of stairs. The room was very neglected. Carpet torn up around the fireplace, light fixtures nasty, dropped something behind nightstand and it was all sorts of nasty behind there and the beds. The location and comfortable beds wete the only positive.
Torn up carpet
Stayed 3 nights in Jan 2026

10/10 Excellent

Sheri

Stayed 2 nights in Dec 2025

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026

4/10 Poor

Jerrilyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Door didn't have weather stripping so the wind was blowing in the door bathroom going into the bathroom it was messed up my room was 243 it was on the end two people couldn't sit on the balcony just need a lot of updates
Stayed 1 night in Jan 2026

2/10 Terrible

Derrick

Stayed 1 night in Jan 2026

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, amenities
Room had no place to hang clothes. No wash cloths. Was reasonable. Bed squeaked every time you moved. Per Expedia my total cost was $150. Was charged $172.97.
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
There were no curtains on the upper windows so it was too light to sleep. The neighbor had his television loud all night long so we didn't get any sleep. The air conditioner/heater didn't have a constant fan control that worked so we couldn't drown out the noise. The bed was broken down in the middle.
Stayed 1 night in Jan 2026

8/10 Good

Sammie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Our view from our room
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

Brittney

Traveled with family
The location of the hotel was the best.
Stayed 3 nights in Jan 2026

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Stayed 2 nights in Jan 2026

2/10 Terrible

Jean Bognar

Stayed 4 nights in Dec 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated all elevators out of service, run down and dirty. Only available hotel for the night we stayed, would not recommend or return.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Maynor

Stayed 2 nights in Dec 2025