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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Property grounds
In-room safe, desk, blackout drapes, iron/ironing board
Fridge, microwave, coffee/tea maker
Exterior detail
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Convention Center and within a 5-minute walk of Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and Gatlinburg SkyPark are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 6 min walk - 0.4 miles
  • Anakeesta - 13 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crockett's Breakfast Camp - ‬2 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center, connected to the convention center in Gatlinburg
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
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3.9 out of 5, Good, 1,108 reviews
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The price is $76
Mar 18 - Mar 19
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

How close is Quality Inn Creekside - Downtown Gatlinburg to the airport?

Quality Inn Creekside - Downtown Gatlinburg is 44.6 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Apr 12, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Creekside - Downtown Gatlinburg have an airport shuttle?

Airport shuttle services are not available at Quality Inn Creekside - Downtown Gatlinburg.

Does Quality Inn Creekside - Downtown Gatlinburg offer free breakfast?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free breakfast.

Is there a casino at Quality Inn Creekside - Downtown Gatlinburg?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn Creekside - Downtown Gatlinburg?

Free parking is not available at this hotel.

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Quality Inn Creekside - Downtown Gatlinburg features a seasonal outdoor pool.

Does Quality Inn Creekside - Downtown Gatlinburg have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Creekside - Downtown Gatlinburg to downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg is 0.4 mi away from Gatlinburg.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 275 out of 1045 reviews
Rating 8 - Good. 199 out of 1045 reviews
Rating 6 - Okay. 187 out of 1045 reviews
Rating 4 - Poor. 170 out of 1045 reviews
Rating 2 - Terrible. 214 out of 1045 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026

4/10 Poor

Holly

Disliked: Amenities
The elevator was out of order so had to carry everything up the stairs. Tv/remote wasn’t working properly and had to fix it ourselves. Room quality/appearance was poor.
Stayed 2 nights in Dec 2025

8/10 Good

Terrence

Stayed 2 nights in Dec 2025

10/10 Excellent

tracy

Stayed 2 nights in Dec 2025

10/10 Excellent

Elmer, Gillsville

Good
Stayed 1 night in Nov 2025

8/10 Good

YENOH

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of the city
Stayed 2 nights in Nov 2025

6/10 Okay

Jay

Liked: Cleanliness, staff & service, room comfort
The hotel needs to upgrade their electrical sockets their outdated..
Stayed 2 nights in Dec 2025

2/10 Terrible

Jason, Turnerville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Leaking and improper functioning shower/tub faucet. Refrigerator and microwave outlets are wired to a switch at the vanity. Found a used vape apparatus upon entering the room. CONSTANT smell of weed in the hallway! We've stayed here A LOT in the past, but not anymore!!
Stayed 2 nights in Dec 2025

6/10 Okay

Chad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room spacious. Bathroom-a little dirty, shower leaked on the floor, caulk around shower floor etc., gone probably due to leak. 3 doors-no real weather stripping and gaps, lots of cold air coming through all. Front door-maintenance person just pushed in coming into room without us sayi g to come in TV- only about 10 channels worked, rested fuzzy or non existent Fire place worked on a 1 hour time and really did warm room. Heat could barely keep room warm due to the space and cold air coming around the 2 doors. Door between rooms only held closed by a flimsy lock that if pushed hard would probably come off wall. People on other side tried knob numerous times during the night. Shower took forever for hot water to start. Curtains over heating unit so had to tie up to get some heat into the room. Outside stairs and walk areas need alot of care. Swimming pool not heated and very nasty. Only 1 coffee packet given. Had to walk outside in the cold to office to get extra cups of coffee.
Stayed 1 night in Dec 2025

6/10 Okay

jose

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge, Greenville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable beds
Stayed 1 night in Nov 2025

4/10 Poor

Tina

Traveled with group
Liked: Staff & service
Disliked: Amenities
I ended up with bed bug bites, room was outdated, somebody's trash was left when we initially checked in. The good point was breakfast was good and it's a good location.
Stayed 1 night in Nov 2025

6/10 Okay

Donald

Stayed 4 nights in Nov 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Staff & service, room comfort
Location is great but the room is in need of repairs, especially the bathroom and the beds. The mattresses and pillows need replacing. Need more options for pet friendly rooms other than the older ones located by the pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cynthia Davis

Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

4/10 Poor

Mohammed, Chattogram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator was not working. The floor is tiled, very cold. Cold / Hold water shower mixture is horrible, either hot water or cold water comes. Overall it was a terrible experience.
Stayed 1 night in Nov 2025

4/10 Poor

Ruth

Stayed 1 night in Nov 2025

2/10 Terrible

aspen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place was horrible , terrible service had to wait over an hour and a half after check in time for our room , then our first room was dirty with bugs and had a bad smell , we asked for a different room and that had mold . ( we had to check out and find a new hotel ) we still have no revived a refund from Hotels.com
Stayed 2 nights in Nov 2025

6/10 Okay

Dora

Liked: Staff & service, room comfort
We chose this hotel due to being pet friendly but beware that your room will smell like every pet before. The room was not clean and I understand it is a pet room but the floor left my feet black. I did get to see a bear while there and they do have a dog walk area so those are the pluses.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

Vikki

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom floor was dirty. There was only one washcloth! The elevators were out of order and have been for months! Variety of breakfast choices was weak! Beds were comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Christian

Traveled with group
Liked: Cleanliness, amenities
It was a nice room didn't stay in the room much as were always walking as in the smack damn of town hear everything
Stayed 1 night in Nov 2025

6/10 Okay

Deanna

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The lady when she checked us in our room explained it was at an adjacent location, but was still a part of the property- what she failed to mention was the elevator was not working and you would have to either walk a very steep hill or drive. If we were going to have to drive up and down the hill, we should have stayed at another location.
Stayed 3 nights in Nov 2025

8/10 Good

Gerardo

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Staff was good, locations is perfect, the only issue was texture ceiling was falling
Stayed 3 nights in Nov 2025