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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Free daily buffet breakfast
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
321 Reagan Drive, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

7.0 out of 10
Good
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

8.8 out of 10
Excellent
(10 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

9.6 out of 10
Exceptional
(144 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

8.8 out of 10
Excellent
(3 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Gatlinburg

City center stay.Within a 10-minute walk of this Gatlinburg hotel, you'll find Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 8 min walk - 0.5 miles
  • Anakeesta - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Great Smoky Mountains National Park in Gatlinburg
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An indoor pool, a vending machine, and ski storage are also featured at the business-friendly Comfort Suites Gatlinburg Downtown-Convention Center. Free self parking is available.

This Gatlinburg hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

How close is Comfort Suites Gatlinburg Downtown-Convention Center to the airport?

Comfort Suites Gatlinburg Downtown-Convention Center is 42.8 mi (76-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on Jan 4, 2026 start from $62.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Gatlinburg Downtown-Convention Center have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Gatlinburg Downtown-Convention Center.

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free breakfast?

Comfort Suites Gatlinburg Downtown-Convention Center offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Comfort Suites Gatlinburg Downtown-Convention Center?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Comfort Suites Gatlinburg Downtown-Convention Center?

This hotel offers free self parking.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Comfort Suites Gatlinburg Downtown-Convention Center features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Comfort Suites Gatlinburg Downtown-Convention Center have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Gatlinburg Downtown-Convention Center to downtown Gatlinburg?

Comfort Suites Gatlinburg Downtown-Convention Center is 0.3 mi away from Gatlinburg.

Reviews

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 779 out of 1090 reviews
Rating 8 - Good. 226 out of 1090 reviews
Rating 6 - Okay. 53 out of 1090 reviews
Rating 4 - Poor. 12 out of 1090 reviews
Rating 2 - Terrible. 20 out of 1090 reviews

Reviews

10/10 Excellent

Kim, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close enough to walk to gatlinburg downtown and away from the noise in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main issue was that the air conditioning unit is mounted in the room on a wall. The unit was loud and somewhat annoying .
Stayed 4 nights in Sep 2025

10/10 Excellent

Hiram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to staying with your family when you are visiting main touristic area of Gatlinburg
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new, so everything is in a great shape. Very clean. I just feel that for the price we paid the bedding had to be cotton and not polyester that makes you being cold and hot at the same time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nikola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient and a 5 minute walk to the shops and restaurants in Gatlinburg. We saw a bear stroll past the parking lot the first morning of our stay.
Stayed 3 nights in Aug 2025

8/10 Good

Judi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Stayed 2 nights in Aug 2025

8/10 Good

Naga Kotesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check-in. Friendly front desk staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Overall great place to stay. Enjoyed the location. You are able to walk to stuff but also in a quiet area. The free breakfast was a plus! The room was spacious and comfortable. Definitely recommend. Parking lot is cramped, I do not recommend driving a large vehicle.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast it's basically same each day
Stayed 8 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Parking is a little tight but all in all we really enjoyed our visit. We will definitely book again out of my mouth. Beds super comfy. Breakfast was good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Liked: Staff & service, property conditions & facilities
Very nice!!
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone, was absolutely impressed with it all, the staff was amazing, thank you so much from the farmer's.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a great place to stay will be back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff. They went out of their way to assist us!
Stayed 5 nights in Aug 2025

10/10 Excellent

Estephany

Traveled with partner
Liked: Amenities
Super clean hotel, room was very spacious. Definitely would come and stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Jeniffer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice and clean. The only problem was the water press is very poor. It was like trying to take a shower with a water sprinkler.
Stayed 4 nights in Aug 2025

10/10 Excellent

Choong-Hwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Safe Walkable to Main Street Close to free shuttle service
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about 2 blocks off the Parkway, close but far away from bustle. Pool was nice .
Stayed 3 nights in Aug 2025