Book a hotel near Dolphin Explorer, Punta Cana

"Everything was wonderful at the hotel. Yes, it's a little dated, but the staff, cleanliness and atmosphere is excellent. The grounds were gorgeous and pools immaculate. We stayed on the preferred side and the food and service was great! The only real complaint I have is with mother nature and the amount of seaweed which made the beach basically unusable. They had people cleaning the seaweed non-stop and it just kept accumulating, so I can't knock the resort for that. I would absolutely stay with this resort chain again, but probably not on this side of the island because I have a feeling all the resorts along this side (mostly Atlantic/east side) are dealing with the same seaweed, that although is a seasonal occurrence, it unfortunately seems to be getting longer and longer and probably isn't going away anytime soon. (It was crazy to see the massive patches of seaweed on the water surface from the plane at 30k feet in the air, from the time we started over the ocean to the time we landed!)"

"Es muy notoria e incómoda el servicio diferencial entre el dominicano al extranjero, no resido en RD y me gustaría k fuéramos mejor acogidos, esto tiene k cambiar…,, amo mi país y me gustaría hacer más turismo allá pero las diferencias y descripción las odio "

"Property and rooms very nice and clean, service terrible, no follow up, had to ask 3 times for basic, water, room service, Food and service in the ONE dining option was terrible, 3 hours wait with small kids, Kids club closed for first 2 days, NO entertainment or activity, "

"The resort is new and well maintained. It appears they have thought of everything to make a visitor happy has the world opens up after Covid. The staff is excellent. They are extremely kind people and will bend over backwards to please. "

"I will return "

"This was my 1st time in DR. I had a great time! I arrived a bit early and had to wait for my room. No problem, i went to the buffet and had lunch. The food and service was good throughout the resort. I visited the buffet many times, the Lobster House, and the Mexican restaurant. All were excellent. The bartenders were great and the drinks were yummy. Try a Banana Mama! Its a frozen concoction of deliciousness. The beach was clean, well staffed, lots of available beds and chairs, with security to keep vendors out. Okay, everything cant be perfect so here are my not-so-greats: the front desk has no idea about the requied USA Covid tests. Bypass the desk and go straight to the medical room next to the gift shop. The doctor was a bit gruff but once i won him over with kindness and sympathy he lightend up. He works 24/7 for a straight week before a week off. I'd be grumpy too! Dont ask for change anywhere but the casino. In order to go to the dinner at the non-buffer restaurants you have to gotobuffet desk and sign up for the next day's dinner. A hastle, yes, but worth it! When i booked online I had no idea about the VIP service. You will need to purchase VIP in order to use the 'adults only' side of the beach. I paid an extra $25 per day at the front desk for the VIP bracelet. WORTH EVERY DIME! This resort is NOT adults only! 2 buildings of rooms are adults only so at least kids aren't running through your hallway. You WILL have kids running around, crying, screaming"